Jobs
>
Lisle

    Entry Level Tech Support Help Desk - Lisle, United States - AGILANT SOLUTIONS INC.

    AGILANT SOLUTIONS INC.
    AGILANT SOLUTIONS INC. Lisle, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Who We Are

    Agilant Solutions, Inc. ) is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices.

    Job Requirements

    · Previous experience working in a call center or help desk environment preferred

    · Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max)

    · Excellent communication and customer service skills

    · Knowledge of Windows and Office 365

    · Managing several priorities in an ever-changing environment

    · Plan, develop, and implement training on products and sales techniques

    · Strong verbal, written, and presentation skills

    · Reliable transportation to the office on weekdays

    · Any certifications such as A+ or MTA preferred

    Skills

    · Must be organized and self-motivated

    · High energy personality

    · Ability to motivate team members to meet or exceed expectations through positive reinforcement

    · Goal oriented

    Bilingual in Spanish and English a plus

    Responsibilities

    · Responsible for maintaining a professional relationship with clients

    · Proprietary troubleshooting techniques to resolve a customer's technical issues

    · Deliver service and support to end-users via phone

    · Documenting call history for service events

    · Have a working knowledge of client processes

    Compensation

    · $16 - $18

    · Paid time off

    · Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)

    · Paid training and advancement opportunities

    Equal Opportunity

    Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

    Company DescriptionAgilant Solutions, Inc. ) is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices.

    Company Description

    Agilant Solutions, Inc. ) is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices.
  • Leeco Steel

    Help Desk Coordinator

    1 week ago

    Leeco Steel Lisle, United States

    **Position Summary**: · Entry level Help Desk Coordinator who will support the System Administrator and IT Manager with user support services. · **Responsibilities Include But Are Not Limited To**: · - Provide Tier I end user support and PC repairs · - Configure new phones and PC ...

  • Sentinel

    Overnight Help Desk

    2 weeks ago

    Sentinel Downers Grove, United States

    **Responsibilities**: · **This positions schedule is Friday - Sunday 7pm -7am. The first 4 weeks will require you to work 8:30am-5pm Monday through Friday for training.** · Qualifications: · - 5+ years' experience in Helpdesk is preferred · - Experience with Microsoft Office and ...

  • I.Q. Technologies, Inc.

    IT Help Desk Technician

    2 weeks ago

    I.Q. Technologies, Inc. Wheaton, United States

    At I.Q. Technologies, you have an excellent opportunity to excel your career within a thriving organization. We are looking for a qualified, experienced, and motivated individual to become part of IQ's team today · - General knowledge of Microsoft Active Directory related to user ...

  • Sentinel

    Help Desk

    1 week ago

    Sentinel Lincolnshire, United States

    **Responsibilities**: · Sentinel is looking for a help desk agent to assist one of our clients. In this role, you will be assisting with end user support, troubleshooting printers and supporting windows. **This is a contract to hire position reporting onsite to our client locatio ...

  • Kingsview Partners

    IT Help Desk

    4 days ago

    Kingsview Partners Chicago, United States

    Looking for a different career view? Join Kingsview · Are you looking to be part of an energetic, progressive and innovative team where you're valued for what you bring to a position through your skills, education and experience? Kingsview Partners is the answer · Kingsview Partn ...

  • Hire Hero

    Help Desk Support- Contract

    2 weeks ago

    Hire Hero Lombard, United States

    **Job Overview**: · **Can interview and start IMMEDIATELY** · **Technical Qualifications**: · - First-level support to investigate and resolve software and hardware problems for end-users, companywide. · - Previous experience in a corporate environment is a must · - Serve as the ...

  • Katten

    Help Desk Technician

    1 week ago

    Katten Chicago, United States

    **About Katten** · Katten is a full-service law firm with approximately 700 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The ...

  • Humboldt Park Health

    Help Desk Analyst

    1 week ago

    Humboldt Park Health Chicago, United States

    **Essential Duties and Responsibilities**: · - Provides highly technical escalation support to Help Desk Analyst · - Manage SDP Help Desk ticket queue to ensure ticket resolution in the queue · - Add devices to Wi-Fi network · - Cisco phone configuration and set up · - Cisco phon ...

  • W-T Engineering LLC

    Help Desk Technician

    2 weeks ago

    W-T Engineering LLC Hoffman Estates, United States

    **HELP DESK TECHNICIAN** · **Responsibilities**: · - **Maintain documentation of requests, interventions, and resolutions in our IT support database for compliance and diagnostic purposes. Report recurring problems and patterns of issues to aid in long-term improvements.** · - ** ...

  • University of Illinois

    IT Help Desk Analyst

    1 week ago

    University of Illinois Chicago, United States

    **IT Help Desk Analyst - UIC Law IT** · **Hiring Department**: UIC Law IT · **Location**: Chicago, IL USA · **Requisition ID**: · **Work Schedule**:Onsite** **Monday - Thursday 8:30am - 4:30 pm and Friday 9:00 am - 5:00 pm. · **Salary Range**:$43,095 - $45,000 commensurate with ...

  • Leeco Steel

    Help Desk Coordinator

    5 days ago

    Leeco Steel Lisle, United States

    Position Summary: · Entry level Help Desk Coordinator who will support the System Administrator and IT Manager with user support services. · Responsibilities Include But Are Not Limited To:Provide Tier I end user support and PC repairs · Configure new phones and PCs · Support ...

  • PTS Corp/Consume

    Help Desk Technician

    3 weeks ago

    PTS Corp/Consume Palatine, United States

    **WHO WE ARE**: · **ABOUT THE ROLE**: · Provide hardware and software troubleshooting, network maintenance, and end-user training while demonstrating strong communication skills and a customer-centric approach. · **Technical Skills**: · - Basic understanding of computer hardware ...

  • BMO US

    Help Desk Analyst

    3 weeks ago

    BMO US Chicago, United States

    320 S Canal Street Chicago Illinois,60606 · In this role, an Analyst: · - Uses knowledge received from 6 weeks of training and our online knowledge base to complete tasks associated with the role. · - Resolves problems in an efficient, effective, friendly, and professional manner ...

  • K2 Staffing, LLC

    IT Help Desk Support

    2 weeks ago

    K2 Staffing, LLC Chicago, United States

    **Summary** · **Duties & Responsibilities** · - New User Onboarding & Offboarding- Troubleshooting and managing Windows Servers and Active Directory- Maintaining Local Area Networks · - Implementing and monitoring network security · - Optimizing and maintaining network software a ...

  • Smith Senior Living

    Help Desk Technician

    3 weeks ago

    Smith Senior Living Chicago, United States

    **Requirements**: · - Working knowledge of: · - Microsoft operating systems and LAN and WAN technologies · - WiFi technologies · - Relevant software, hardware and equipment · - Ability to work a flexible schedule including on-call hours · - Ability to work independently or as par ...

  • Housing Authority of Cook County

    IT Help Desk Technician

    2 days ago

    Housing Authority of Cook County Chicago, United States

    **SUMMARY** · This individual will assist the IT Director with installation, configuration and updates of system hardware and software. They will monitor system performance and troubleshoot issues. The HT will assist employees with computer problems and answer their questions. Th ...

  • KIT MSP LLC

    Help Desk Technician

    1 week ago

    KIT MSP LLC Elgin, United States

    **About us** · We are growing, agile and professional. · Our work environment includes: · - Modern office setting · - Flexible Schedules · - Work-from-home days · - Growth opportunities · **Job Overview**: · **Responsibilities**: · - Respond to user inquiries and troubleshoot tec ...

  • MKD Electric, LLC

    Help Desk Technician

    3 days ago

    MKD Electric, LLC Elgin, United States

    Looking for more than just a job? MKD Electric offers _careers_. Rewarding careers at that We provide excellent benefits, training, educational opportunities, and promote from within the company. · For over twenty years, we have designed, built, installed, and maintained our clie ...

  • Sentinel Offender Services

    Help Desk

    4 weeks ago

    Sentinel Offender Services Clarendon Hills, United States

    Responsibilities: · Sentinel is looking for a Help Desk Technician to join our client. This candidate will be imaging and installing software on new devices. This person will also be assisting new users with questions or device issues. This role would require some travel and wor ...

  • Bystronic Inc

    Help Desk Technician

    1 week ago

    Bystronic Inc Hoffman Estates, United States

    Quick-thinking nature to troubleshoot new and critical technical issues as they arise · - Strong drive to provide excellent customer service · - Empathy for our customers and respect for their time · - Strong task prioritization and time management skills · - Drive to continuousl ...