Help Desk Service Specialist - Carson City, United States - Acro Service Corp

Acro Service Corp Carson City, United States

1 week ago

Description

Job Title: Help Desk Service Specialist 4

Duration: 13 Months

Location: Carson City NV Hybrid – 75% Onsite)

JOB DESCRIPTION:

Responsible for providing first-level support for fiber, network, and systems issues by answering, responding, and solving customer's technical requests in a non-scripted environment or elevating tickets to the appropriate team members for further action.
Writing customer communications, processes, and other customer-facing documentation.
Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, and drive problem resolution.
Work within an Agile environment.

QUALIFICATIONS

Solid knowledge of Service Desk and Customer Support center operations.
Minimum of two (2) years' hands-on experience troubleshooting various hardware and software products, including, but not limited to: desktops, laptop/tablets, printers, Microsoft Windows, Microsoft Office products, Microsoft Active Directory, wired LAN/WAN, VPN, antivirus, remote access technologies, and mobile devices.
An Associate's degree in an Information Technology related field.
Have excellent customer service, interpersonal, and communication skills, including the ability to explain technical information to customers, as needed, to effectively train/advise them on information technology issues.
The ideal candidate should have one or more of the following certifications:
CompTIA A+, CompTIA Network+, CompTIA Security +
MCSA: Windows 10
MCSE: Desktop Infrastructure
HDI – CSR
ITIL
Udemy IT Help Desk Professional

The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.

Customer Service Specialist

1 week ago

Outdoor Lighting Manufacturing Company in Carson CA Carson, United States

Job Description · Job DescriptionJob Overview: NLS Lighting, a family-owned commercial outdoor lighting manufacturer, is seeking a Customer Service Specialist to join our team in Carson, CA. In this role, you will play a crucial part in coordinating the timely resolution of custo ...
Help Desk Service Specialist

1 week ago

INSPYR Solutions Carson City, United States

Help Desk Service Specialist - Long Term Project - Carson City, NV · Title: Help Desk Service Specialist · Location: Carson City, NV · Rate: $27 - $32/hr. · Duration: 12 months (possible extension) · If you are a fit, please email your resume to Terence Sanchez, · RESPONSIBILI ...
Help Desk Service Specialist

1 week ago

Link Technologies Carson City, United States

JOB-6915Help Desk Service SpecialistCarson City, NVContractLink Technologies ), a Las Vegas-based IT consulting firm, is currently seeking a Help Desk Service Specialist to join our team. QUALIFICATIONS Strong understanding of service desk and customer support center operations. ...
Help Desk Service Specialist

1 week ago

INSPYR Solutions Carson City, NV, United States

Help Desk Service Specialist - Long Term Project - Carson City, NV · Title: Help Desk Service Specialist · Responsible for providing first-level support for fiber, network, and systems issues by answering, responding, and solving customer's technical requests in a non-scripted e ...
Ind Service Support Specialist 1st Shift

3 hours ago

East Penn Manufacturing - Deka Batteries Lyon Station, United States

Get to know East Penn: · At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have l ...
Utility Specialist

1 week ago

Rentokil NA Carson, United States

**Utility Specialist** · Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends · **Who are we?** · Western is proud to be a mem ...
Outside Sales Representative

1 week ago

Welbehealth Carson, United States

WelbeHealth provides life-extending health care to our most vulnerable seniors. Our PACE model of care is unique, in that we are the health plan and the provider of primary care services that allow our participants to stay in their homes rather than a skilled nursing facility. · ...
HR Specialist

1 week ago

Vallarta Supermarkets Carson, United States

**Title: Store HR Specialist.** · **Classification**:Non-Exempt.** · **Reports To: HR Supervisor.** · **Pay Rate Range: $ $25.00.** · The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include y ...
HR Specialist

1 day ago

Vallarta Supermarkets Carson, United States

**Title: Store HR Specialist.** · **Classification**:Non-Exempt.** · **Reports To: HR Supervisor.** · **Pay Rate Range: $ $25.00.** · The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include y ...
Warehouse Office Clerk

5 days ago

FNS, INC Carson, United States

**_Company Overview_** · Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust wi ...
Account Representative

1 day ago

Bryson Hill - State Farm Agent Carson, United States

**Benefits**: · - Competitive salary · - Training & development · **ROLE DESCRIPTION**: · Bryson Hill - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Rep ...
Air Team Specialist

1 week ago

FNS, INC Carson, United States

**_Company Overview_** · Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust wi ...
A/r Specialist

1 week ago

NLS Lighting LLC Carson, United States

**NLS Lighting LLC** is a small company that does big things We design and manufacture outdoor lighting fixtures. · This role requires an individual who possesses a strong proven background in Billing, Credit & Collection and Accounting with exceptional follow-through. The job re ...
Office Manager

1 week ago

Understanding Needed Integration, LLC. Carson, United States

**$1,250.00 Signing Bonus after 180 days probation** · **PAID TRAININGS - Person-Centered Training, Employment Specialist, DSP** · Key Roles and Responsibilities: · - Ensure reception desk is attended and main telephone line always has coverage during business hours. · - Attend t ...
Quality Assurance Specialist

1 week ago

US Defense Contract Management Agency Carson, United States

**Duties**: · - Designs/implements/maintains a risk-based surveillance program and assessment plan associated with the quality assurance provisions of contracts. · - Identifies opportunities for process improvements by analyzing data. · - As a member of a multi-functional or tech ...
Marketing Specialist

1 week ago

SSF IMPORTED AUTO PARTS LLC Carson, United States

**Company Overview**: · SSF Imported Auto Parts LLC is an industry leader in the distribution of high-end quality car parts for European Cars. For over 40 years, our philosophy has been a simple one: we strive to meet our customer's needs and exceed their expectations, and we're ...
Specialist in Occupational Medicine

1 week ago

Aurora Technologies Carson City, United States

In the field of permanent placement and temporary staffing in the medical service, you will find a trustworthy and reliable partner by your side at akut Doc in Carson City. · Our client has been providing support to companies for over 40 years in all matters related to labor, hea ...
Training for IT specialist in system integration

1 week ago

Phoenix Innovations West Carson, United States

Training as an IT specialist for system integration (m/f/d) in West CarsonAre you looking for a diverse training program with a wide range of opportunities in the exciting world of information technology? Do you not only enjoy working with machines, but also with people? Are you ...
Risk Management Analyst

1 week ago

Aurora Innovations Mountain City, United States

Our mission: What's next? · The world of mobility is changing rapidly, but one thing is certain: people love cars. With innovative services, sustainable solutions, and unconventional ideas, we save time and money for our customers. We value openness and quality, both internally a ...
Chamberlain (male/female/diverse)

1 week ago

Aurora Technologies Mountain City, United States

Administration Community Babenhausen · The Administration Community Babenhausen (District of Unterallgäu, 6 member municipalities) is seeking a Treasurer (m/f/d) to start as soon as possible. · This is a full-time, permanent position. · The responsibilities include, among othe ...