- Responsible for daily management of service operations at branch and throughout assigned territory
- Develop and implement business plan and strategies to attain branch goals
- Ensure customers' expectations for service, quality and on-time delivery are met
- Direct communication with Service Project Manager, technicians, regional staff and service support staff
- Adhere to safety procedure and regulations and maintains a safe working environment in the facility and in the field
- Manage, coordinate and prioritize workflow
- Provide assistance with estimates and service projects throughout the service and service sales group
- Ensure expedient preparation and processing of all service orders, follow up forms and field service documents
- Provide or allocate technical assistance with warranty problems and work with warranty administrator toward resolution
- Allocates technical support and field resources to minimize product down time and maintains close customer contact through resolution
- Coordinates and ensures ongoing training and required certifications for technicians
- Implement and coordinate Quality Assurance Plan along with Power Systems Trainer
- Provide weekly reports to management, bringing awareness of problems and situations that require escalation
- Assess overall branch performance against branch and division objectives
- Assist in the development and standardization of work scopes
- Bachelor's degree preferred; or five years related experience and/or training; or equivalent combination of education and experience
- Must have related experience in generator or similar industry
- Strong leadership and problem-solving skills
- Excellent written and verbal communication skills
- Able to work in a fast-paced, service-oriented environment
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to effectively present information to top management, public groups, and/or boards of directors
- Proficiency with Microsoft (Word, Excel, Outlook), CRMs
- Paid Time Off (PTO)
- 401k Employer Match
- Bonus Incentives
- Tuition Reimbursement Program
- Medical, Dental and Vision plans
- Employee Assistance Program (EAP)
- And more
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Customer Service Manager
3 days ago
James Boruff - State Farm Agent Miami, United States**Benefits**: · - Bonus based on performance · - Company parties · - Competitive salary · - Free food & snacks · - Opportunity for advancement · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As a Customer Service Manager with James Boruff Insurance and Fina ...
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Service Management Consultant
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Crimson Solutions Ida, United StatesAre you passionate about sports, enjoy working with people and aspire to a career in a forward-thinking industry? Then SAFS & BETA is the perfect fit for you. The traditional training to become a sports and fitness merchant is undoubtedly one of the most well-known training progr ...
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Jackson Health System Miami, United StatesMiami, FL Full-Time Central Support Services · **Summary** · Manager, Central Sterilization Services is a professional member of the health care team who assumes advocacy and responsibility while managing a large multi-functional service are to ensure maximum efficiency and respo ...
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Stellar Ventures Miami, United StatesWe are seeking a candidate to take on the end-to-end responsibility for software products and service-specific tasks in Miami. This includes implementing and managing the operational software lifecycle, coordinating and tracking software releases, and developing and improving ser ...
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Quantum Dynamics Miami Beach, United StatesIntroduction · For our branch in Miami Beach, we are looking for your strong support. Join us in our core competency: SAUTER creates living spaces for the future. · Your tasks · Supporting a customer base of planners, plant builders, operators, and project developers · Creating i ...
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Nursing service manager in
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Omega Dynamics Bay Harbor Islands, United StatesApply directly online · NURSING SERVICE MANAGER (m/f/d) · Job number: 99104 About us: · The Workers' Welfare Association District Association of Swabia e. V. is a leading association of the free welfare system. With almost 3,000 employees, we are one of the largest social serv ...
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Service Manager
5 days ago
Zoom Drain of Metro Detroit Miami, United StatesJob Description · Job DescriptionJob Summary: · The Service Manager is a critical leadership role at Zoom Drain, responsible for managing the service team to achieve outstanding customer satisfaction, uphold high levels of workmanship, and meet the company's sales and operational ...
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Customer Service Manager
2 days ago
Jase Enterprise California North Hollywood, United StatesThis position requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. · **Responsibilities**: · - Develop and implement customer service strategies to enhance the overall customer experience. · - Build and manage a team of ...
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Service Drive Manager
1 week ago
Warren Henry Automotive North Miami, United StatesPosition Overview · The Service Drive Manager must possess exceptional leadership skills and have the ability to work closely with Service Consultants, Technicians, and Parts Advisors to help provide our guests with an outstanding service experience. · Responsibilities · * Schedu ...
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Manager of Rehab Services
1 week ago
HCA Aventura, United StatesIntroduction · Do you have the career opportunities as a(an) Manager of Rehab Services you want with your current employer? We have an exciting opportunity for you to join HCA Florida Aventura Hospital which is part of the nation's leading provider of healthcare services, HCA Hea ...
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Technical Services Manager
1 week ago
Titan America Medley, United StatesJOB DESCRIPTION · Maintenance Manager/Technical Services Manager · The Maintenance Manager/Technical Services Manager in the Aggregates Division of the Titan Florida Pennsuco Plant in Medley, Florida. This salary, exempt position, will report directly to the Aggregates Plant Ma ...
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Manager, People Services
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DaVita Inc. Coral Gables, United States3280 Ponce De Leon Blvd, Coral Gables, Florida, , United States of America · PEOPLE SERVICES MANAGER · Expert in their discipline (HR or commensurate experience inclusive of operations experience) Accountable for leading and implementing the human capital strategy in our business ...
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Conference Services Manager
1 week ago
Trump Hotel Collection Doral, United StatesPosition Purpose: · Provide clerical/administrative support to the Director of Banquets in coordinating and disbursing information relating to service of clients and internal events. Responsible for the establishment of new relationships with meeting planners while consistently s ...
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Manager, People Services
1 week ago
DaVita Inc. Coral Gables, United States3280 Ponce De Leon Blvd, Coral Gables, Florida, , United States of America · PEOPLE SERVICES MANAGER · Expert in their discipline (HR or commensurate experience inclusive of operations experience) Accountable for leading and implementing the human capital strategy in our business ...
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Stock Clerk
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Sedano's Miami, United StatesOverview: · **_ Store/Tienda #14 - Miami (1263 West Flagler Street, Miami 33135 FL _**_Shift/Turno: Full-Time/Tiempo Completo (_**_Morning/Por la mañana) - _**The duties and responsibilities of the position are to be carried out in a manner that is consistent with the goals, valu ...
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Language Services Manager
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Carrfour Supportive Housing Miami, FL, United States Full timeThe salary for this position is $38,000 (hourly $18.100% paid health, dental, vision short-term, long-term, and life insurance for the employee · * 5% match – 401K (eligible immediately) · * 9 Paid holidays · * 2 Floating holidays · * Annual increases up to 5% based on perform ...
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conference service manager
1 week ago
DOUBLETREE BY HILTON MIAMI ARPT CONVENTION CTR Miami, United StatesJob Description · Job Description JOB SUMMARY · The Conference Services Manager is responsible for performing total meeting management for all assigned. · groups. Responsible for coordinating and servicing conference/group business from the time of assignment, · through meeting ...
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Patient Services Manager
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conference service manager
1 week ago
DoubleTree by Hilton Miami Arpt Convention Ctr Miami, United StatesJOB SUMMARY · The Conference Services Manager is responsible for performing total meeting management for all assigned. · groups. · Responsible for coordinating and servicing conference/group business from the time of assignment, · through meeting dates until final payment of acco ...
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Conference Services Manager
1 week ago
Trump Miami Resort Management LLC Miami, United StatesJob Description · Job DescriptionPosition Purpose: · Provide clerical/administrative support to the Director of Banquets in coordinating and disbursing information relating to service of clients and internal events. Responsible for the establishment of new relationships with meet ...
Service Manager - Miami, United States - Integrated Power Services
Description
Who We Are:
Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets.
Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.
IPS defines world-class electric motor and generator repair, and Power Management every day.When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values:
Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit.
Key Responsibilities and Expectations:
Establish and foster operational efficiencies for field service operations within assigned territory. Champion continuous improvement in all aspects of service delivery. Ensure collaboration and communication with team and division to drive business, improve efficiencies and maintain customer satisfaction.
Qualifications and Competencies:
Benefits:
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
#LI-CH1
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Sully Silva
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