Jobs
>
Miami

    Service Drive Manager - North Miami, United States - Warren Henry Automotive

    Warren Henry Automotive
    Warren Henry Automotive North Miami, United States

    1 week ago

    Default job background
    Description
    Position Overview


    The Service Drive Manager must possess exceptional leadership skills and have the ability to work closely with Service Consultants, Technicians, and Parts Advisors to help provide our guests with an outstanding service experience.

    Responsibilities


    • Schedule and assign daily work objectives for the service consultants.
    • Responsible for driving improvement and productivity of the service department by maintaining and ensuring adherence to standard operating procedures (SOP's), and company/factory policies.
    • Promotes the sale of appropriate services, parts and accessories and associated service needs.
    • Responsible for assisting as needed with all internal repair orders written for PDI, CPO, New / Used
    • Required Recalls and reconditioning service for all pre-owned vehicles.
    • Reviews all aging repair orders with staff daily.
    • Checks vehicles for open recalls and arrange for repair.
    • Assists consumer affairs, Tech Line, DTS, DPSM, FOM with all customer concerns and vehicle buy backs.
    • Maintain MPI pricing and ensure proper usage by employees.
    • Administer alternate transportation programs.
    • Maintain reporting of various processes and systems and keeps SD abreast of all items.
    • Supports Infiniti and Lincoln service staff when needed.
    • Sets, monitors and drives the achievement of performance targets of Service Consultants and support staff.
    • Counsel service consultants with behavioral and/or performance issues.
    • Train, coach, supervise and assist service consultants.
    • Perform quality inspections of vehicles before being returned to customers.
    • Maintains relationships with customers and ensures exceptional customer satisfaction index and mystery shop scores are achieved to meet or exceed manufacturer standards.
    • Understands and ensures compliance with manufacturer warranty and policy procedures.
    • Maintains outstanding business relationships with manufacturer.
    • Attends meetings onsite as well as offsite.
    Qualifications


    • Bachelor's Degree (BA) from four-year college or university required or a minimum 5 years of previous automotive service management experience at a high-volume store.
    • Proficient user of Microsoft Office (Outlook, Word, Excel).
    • Ability to multitask and communicate effectively as well as being highly organized and flexible.
    • Comfortable with ambiguity in a dynamic, changing environment.
    • Unwavering commitment to ethical business practices.
    • Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.
  • AutoNation Chevrolet Doral

    Finance and Insurance Director

    3 days ago

    AutoNation Chevrolet Doral Miami, United States

    Overview: · **Position Overview** · The Financial Services Director has the opportunity to lead a team of Financial Service professionals to create an exceptional experience for Customers. This role is responsible for selecting, training, coaching, developing and retaining the ve ...

  • Escondido Specialty Coffee

    Sales Account Manager

    5 days ago

    Escondido Specialty Coffee Miami, United States

    Job Overview: · We are seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing and growing a portfolio of clients. Your primary focus will be on building strong relationships, driving sales, and prov ...

  • Miami Property Maintenance And Pressure Washing

    Pressure Washer

    5 days ago

    Miami Property Maintenance And Pressure Washing Miami, United States

    Join our team as a Pressure Washer Operator and embark on a rewarding journey with us · *ob Description: · As a Pressure Washer Operator, you will be responsible for providing high-quality pressure washing services to our clientele. This is an independent contractor position wher ...

  • Towing Service Miami

    Tow Truck Operator

    1 week ago

    Towing Service Miami Miami, United States

    Our team is passionate about what we do and how we assist our customers every single day. We are a growing company and are looking for loyal team members who are willing to grow and help us succeed. · Tow Truck Operators will be responsible for providing excellent customer servic ...

  • Starboard Cruise Services

    Associate Planning Manager, Logo

    1 week ago

    Starboard Cruise Services Miami, United States

    : · Responsible for the financial forecasting, purchasing, and overall inventory management across a global supply chain for a subcategory or group of programs pertinent to the Planning Manager's scope of business. Develops annual location sales and stock plans to then determine ...

  • DHL

    Management & Sales Controller Dgf Us

    1 week ago

    DHL Miami, United States

    **Job title**:Management & Sales Controller DGF · **Job location**:Miami, FL · **Description** · - The Management and Sales Controller DGF US is responsible for accurate & timely reporting of financial performance in CREST & Forwin, ensure compliance with all legal and Group fina ...

  • Continental Services Group

    Quality Assurance Lead

    1 week ago

    Continental Services Group Miami, United States

    **Drive Regulatory Compliance and Quality Excellence in biologicals for In-Vitro, Diagnostics and Research** · **Company Overview**: · **Position Overview**: · We are seeking an experienced Quality Assurance Lead to ensure the highest standards of quality, regulatory compliance, ...

  • Royal Caribbean Group

    Lead, Procurement

    3 days ago

    Royal Caribbean Group Miami, United States

    **Journey with us **Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation & benefits package and excellent career development opportunities each offering unique ways to explo ...

  • Stryker Corporation

    Field Service Technician

    3 days ago

    Stryker Corporation Miami, United States

    Why customer service at Stryker? · Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supp ...

  • Royal Caribbean Group

    Project Associate

    3 days ago

    Royal Caribbean Group Miami, United States

    **Journey with us **Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation & benefits package and excellent career development opportunities each offering unique ways to explo ...

  • TERH International

    Director of Operations

    3 days ago

    TERH International Miami, United States

    POSITION TITLE: Direct of Operations · LOCATION: Miami · POSITION OVERVIEW: We are seeking a highly experienced coffee industry professional with a proven track record in operations and franchise management. Demonstrated ability to expand businesses in the coffee chain sector. A ...

  • Ultimate Jet Vacation

    Product Manager, Digital Transformation

    6 days ago

    Ultimate Jet Vacation Miami, United States

    We're seeking a Product Manager at Ultimate Jet Vacations to lead our digital transformation by optimizing booking processes, enhancing technology, and improving user experiences. This role is crucial for achieving our long-term goals of revenue growth and becoming a tech-driven ...

  • Regions

    Branch Manager

    2 days ago

    Regions Miami Beach, United States

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...

  • Towne Park

    Luxury Hotel Valet Attendant

    2 days ago

    Towne Park Miami Beach, United States

    **Job Details** · **Work Schedule**: The work schedule for this position can include AM/PM/OVN shift times. · **Paid Time Off**:Employees accrue hours of PTO per hour worked up to a maximum of 40 hours per calendar year. Employees accrue 0.02 hours of floating holiday per hour wo ...

  • Mowi USA

    Social Media&outreach Community Manager

    2 days ago

    Mowi USA Miami, United States

    *In Office* from Doral, FL. · - **Summary**_ · - The_**Social Media&Outreach Community Manager **_will possess a profound understanding of social media platforms, community building across influencer platforms, creation of content and engaging programs. This role is pivotal in sh ...

  • Northstar Memorial Group

    Cemetery Office Manager

    5 days ago

    Northstar Memorial Group Miami, United States

    NorthStar Memorial Group is seeking a Cemetery & Funeral Home Office Manager at Graceland Memorial Park South in Miami, FL. With a collaborative team structure, each management team member has the chance to make a lasting impact, driving the entrepreneurial spirit that defines us ...

  • Southern Glazer's Wine and Spirits

    Vp Supply Chain Solutions

    5 days ago

    Southern Glazer's Wine and Spirits Miami, United States

    **What You Need To Know**: · Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To ...

  • Mondrian South Beach

    Director of Catering

    6 days ago

    Mondrian South Beach Miami Beach, United States

    **POSITION PURPOSE** · This position is responsible for proactively soliciting catering and social business including but not limited to, weddings, corporate events, etc. The Director coordinates and organizes events based on the event's size and needs; stays within budgetary con ...

  • Murgado Automotive Group

    Parts Driver

    4 days ago

    Murgado Automotive Group Miami, United States

    Brickell Honda is part of one of the best automotive groups (Murgado Automotive Group) in the country. We strongly believe that our team is what makes our dealerships best in class. When you join our team, you become more than an employee; you become part of a friendly, tight-kni ...

  • Cano Health

    Field Operations Technician I

    1 week ago

    Cano Health Miami, United States

    It's rewarding to be on a team of people that truly believe in making an impact · We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. · Field Operations Technician I · Job Code · 6586 · FLSA Status · Non E ...