- Oversee daily operations and provide early morning support to Dispatchers, Field Supervisors, and Service Technicians to ensure optimal service delivery.
- Develop and implement strategies for business growth, including identifying new market opportunities and enhancing customer service protocols.
- Foster strong relationships with existing customers and engage in outreach to potential clients to expand the company's market presence.
- Lead and mentor the service team, conducting training, inspections, and overseeing the progression from Apprentice to Technician to ensure high-quality service.
- Implement and uphold company policies and procedures, ensuring all team members adhere to industry standards and compliance requirements.
- Analyze service department performance and sales activities, identifying trends and areas for improvement to meet or exceed sales goals.
- Coordinate recruitment, training, and retention strategies for Service Technicians and Apprentices, promoting a culture of professionalism and continuous learning.
- Manage the service department budget, resources, and equipment, ensuring cost-effective operations and maintenance of company standards.
- Proven experience in service management, preferably in the plumbing, HVAC, or drain service industry.
- Use of or willing to learn Service Titan software
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Technical proficiency in plumbing and drain services.
- Ability to handle high-pressure situations and make customer-centric decisions.
- Proficient in time management and organizational skills.
- Knowledge of industry safety standards and regulations.
- Competitive salary with bonus potential based on the department's performance.
- Paid Time off
- Continuous professional development and training.
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Customer Service Manager
1 day ago
James Boruff - State Farm Agent Miami, United States**Benefits**: · - Bonus based on performance · - Company parties · - Competitive salary · - Free food & snacks · - Opportunity for advancement · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As a Customer Service Manager with James Boruff Insurance and Fina ...
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Service Management Consultant
1 week ago
Crimson Solutions Ida, United StatesAre you passionate about sports, enjoy working with people and aspire to a career in a forward-thinking industry? Then SAFS & BETA is the perfect fit for you. The traditional training to become a sports and fitness merchant is undoubtedly one of the most well-known training progr ...
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Manager, Central Sterilization Services, Jackson
18 hours ago
Jackson Health System Miami, United StatesMiami, FL Full-Time Central Support Services · **Summary** · Manager, Central Sterilization Services is a professional member of the health care team who assumes advocacy and responsibility while managing a large multi-functional service are to ensure maximum efficiency and respo ...
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Stellar Ventures Miami, United StatesWe are seeking a candidate to take on the end-to-end responsibility for software products and service-specific tasks in Miami. This includes implementing and managing the operational software lifecycle, coordinating and tracking software releases, and developing and improving ser ...
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Quantum Dynamics Miami Beach, United StatesIntroduction · For our branch in Miami Beach, we are looking for your strong support. Join us in our core competency: SAUTER creates living spaces for the future. · Your tasks · Supporting a customer base of planners, plant builders, operators, and project developers · Creating i ...
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Service Manager
1 week ago
Integrated Power Services Miami, United StatesWho We Are: · Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemi ...
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Nursing service manager in
1 week ago
Omega Dynamics Bay Harbor Islands, United StatesApply directly online · NURSING SERVICE MANAGER (m/f/d) · Job number: 99104 About us: · The Workers' Welfare Association District Association of Swabia e. V. is a leading association of the free welfare system. With almost 3,000 employees, we are one of the largest social serv ...
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Customer Service Manager
18 hours ago
Jase Enterprise California North Hollywood, United StatesThis position requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. · **Responsibilities**: · - Develop and implement customer service strategies to enhance the overall customer experience. · - Build and manage a team of ...
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Technical Services Manager
1 week ago
Titan America Medley, United StatesJOB DESCRIPTION · Maintenance Manager/Technical Services Manager · The Maintenance Manager/Technical Services Manager in the Aggregates Division of the Titan Florida Pennsuco Plant in Medley, Florida. This salary, exempt position, will report directly to the Aggregates Plant Ma ...
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Service Drive Manager
1 week ago
Warren Henry Automotive North Miami, United StatesPosition Overview · The Service Drive Manager must possess exceptional leadership skills and have the ability to work closely with Service Consultants, Technicians, and Parts Advisors to help provide our guests with an outstanding service experience. · Responsibilities · * Schedu ...
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Manager of Rehab Services
1 week ago
HCA Aventura, United StatesIntroduction · Do you have the career opportunities as a(an) Manager of Rehab Services you want with your current employer? We have an exciting opportunity for you to join HCA Florida Aventura Hospital which is part of the nation's leading provider of healthcare services, HCA Hea ...
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Conference Services Manager
1 week ago
Trump Hotel Collection Doral, United StatesPosition Purpose: · Provide clerical/administrative support to the Director of Banquets in coordinating and disbursing information relating to service of clients and internal events. Responsible for the establishment of new relationships with meeting planners while consistently s ...
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Manager, People Services
1 week ago
DaVita Inc. Coral Gables, United States3280 Ponce De Leon Blvd, Coral Gables, Florida, , United States of America · PEOPLE SERVICES MANAGER · Expert in their discipline (HR or commensurate experience inclusive of operations experience) Accountable for leading and implementing the human capital strategy in our business ...
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UPS Service Manager
2 days ago
Pkaza Miami, United StatesJob Description · Job DescriptionThis job opportunity is with a market leader of Critical Power Services in the nation. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and ben ...
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Stock Clerk
1 day ago
Sedano's Miami, United StatesOverview: · **_ Store/Tienda #14 - Miami (1263 West Flagler Street, Miami 33135 FL _**_Shift/Turno: Full-Time/Tiempo Completo (_**_Morning/Por la mañana) - _**The duties and responsibilities of the position are to be carried out in a manner that is consistent with the goals, valu ...
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Manager, People Services
6 days ago
DaVita Inc. Coral Gables, United States3280 Ponce De Leon Blvd, Coral Gables, Florida, , United States of America · PEOPLE SERVICES MANAGER · Expert in their discipline (HR or commensurate experience inclusive of operations experience) Accountable for leading and implementing the human capital strategy in our business ...
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Language Services Manager
2 days ago
Carrfour Supportive Housing Miami, FL, United States Full timeThe salary for this position is $38,000 (hourly $18.100% paid health, dental, vision short-term, long-term, and life insurance for the employee · * 5% match – 401K (eligible immediately) · * 9 Paid holidays · * 2 Floating holidays · * Annual increases up to 5% based on perform ...
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conference service manager
6 days ago
DOUBLETREE BY HILTON MIAMI ARPT CONVENTION CTR Miami, United StatesJob Description · Job Description JOB SUMMARY · The Conference Services Manager is responsible for performing total meeting management for all assigned. · groups. Responsible for coordinating and servicing conference/group business from the time of assignment, · through meeting ...
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Conference Services Manager
1 week ago
Trump Miami Resort Management LLC Miami, United StatesJob Description · Job DescriptionPosition Purpose: · Provide clerical/administrative support to the Director of Banquets in coordinating and disbursing information relating to service of clients and internal events. Responsible for the establishment of new relationships with meet ...
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Customer Service Manager
5 days ago
TEAM Concepts Corp Miami, United StatesJob Description · Job DescriptionResponsible for the operations of the customer service department. Proactively reviews and validates deployment project plans identifying risks, issues, and gaps that could impact project timelines and goals to maintain a healthy and friendly rela ...
Service Manager - Miami, United States - Zoom Drain of Metro Detroit
Description
Job Description
Job DescriptionJob Summary:
The Service Manager is a critical leadership role at Zoom Drain, responsible for managing the service team to achieve outstanding customer satisfaction, uphold high levels of workmanship, and meet the company's sales and operational goals. The role demands strong leadership, a commitment to ongoing training, and a customer-first attitude.
Key Responsibilities:
Skills and Qualifications:
Benefits and Compensation:
Working Hours:
The Service Manager is expected to be available to support the service team during peak operational hours and for emergency situations. Typical support hours are early morning through mid-morning with additional responsibilities throughout the day.
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Service Manager professionals in Miami
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Valencia Riviere
Retail Management
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Brenda Orelus
Customer Service Professional
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Thais Maria
Collections | Operations | Investor Relations
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Benchley Benjamin
Help Desk Teir 2
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BroadMAX Networks
Managed Services | Internet Provider in Miami
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Stefan Vinti
Business Manager