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Cloud Support Engineer, Networking
3 weeks ago
Cox Communications Raleigh, United StatesRapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Raleigh, NC, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen ...
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Product Support Engineer
2 weeks ago
The Godwin Group Raleigh, United StatesJob Description · Job DescriptionProduct Support Engineer · Allied Mobile Systems · Dunn, NC · Allied Mobile Systems, a thriving and rapidly expanding company and is a privately owned subsidiary of The Godwin Group based in Dunn, NC. The Product Support Engineer reports directly ...
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Engineering Inside Sales Support
2 weeks ago
Hoffman & Hoffman Inc Raleigh, United StatesJob Description · Job DescriptionWe are 100% employee-owned through an Employee Stock Ownership Plan (ESOP). This is a retirement benefit for our employees that is wholly paid for by the company in addition to 401(k) options for employee contributions. There are approximately 7,0 ...
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Application Support Engineer
1 day ago
HealthEdge Raleigh, United StatesOverview · JOB TITLE: Application Support Engineer · JOB LOCATION: REMOTE EMPLOYMENT IS AVAILABLE FOR THIS POSITION. TELECOMMUTING FROM ANYWHERE IN THE UNITED STATES IS POSSIBLE. Company Headquarters is in Burlington, Massachusetts. · REQUIRED TRAVEL: None · REPORTS TO: Manag ...
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Desktop Support Engineer
2 weeks ago
Innosoul inc Raleigh, United StatesJob ID: NC-737605 · Onsite/Local Desktop Support Engineer (Raleigh ONLY) with SCCM/MECM, BitLocker, Cisco AMP/ISE/switches/routers, PowerShell, TN3270 and SharePoint/Adobe experience · Location: Raleigh, NC (NCAOC) · Duration: 12 Months · Skills: · Installing personal computers a ...
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Desktop Support Engineer
2 weeks ago
Innosoul inc Raleigh, United StatesJob ID: NC-735552 · Onsite/Local Desktop Support Engineer (Raleigh ONLY) with SCCM/MECM, BitLocker, PowerShell, Cisco AMP/ISE/switches/routers, TN3270, SharePoint, Windows, peripherals/printers/scanners/cameras/fax/audio-video experience · Location: Raleigh, NC (NCAOC) · Duration ...
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Datacenter Support Engineer
3 weeks ago
Diverse Lynx Raleigh, United StatesJob Title Datacenter Support Engineer · Location: Raleigh, NC onsite · Type: Full time/Permanent only · Relevant Experience(in yrs) 8-10 Years · Technical/Functional Skills Asset management and equipment knowledge of computer room hardware, power, and cooling including working ...
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Application Support Engineer
1 week ago
Sensus Raleigh, United StatesXylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world's water challenges. The Company's products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, r ...
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Cloud Support Engineer
1 day ago
Cox Automotive Raleigh, United StatesCompany · Cox Communications, Inc. Job Family Group · Engineering / Product Development Job Profile · Cloud Engineering Support Specialist II Management Level · Individual Contributor Flexible Work Option · Hybrid - Ability to work remotely part of the week Travel % · No Wo ...
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Core Support Engineer
1 week ago
Coastal Credit Union Raleigh, United StatesJob Title: Core Support Engineer · Dept: IT Operations · Position Location: Raleigh, NC. Hybrid Position · Rotational on-call nights and weekends required · Your Impact · As the Core Support Engineer, you'll have the opportunity to use your strong analytical, problem-solving ...
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Technical Support Engineer
3 weeks ago
VAST Data Raleigh, United StatesVAST Data is looking for a Technical Support Engineer to join our growing team · This is a great opportunity to be part of the fastest-growing infrastructure company in history.In just a few short years, we've shaken up the industry by challenging traditional architecture models ...
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Application Support Engineer
2 weeks ago
S&P Global Raleigh, United StatesAbout the Role: · Grade Level (for internal use): · 09 · About the Role: · The Team: · S&P Global Market Intelligence provides essential information to our customers. We strive to deliver solutions that are sector-specific, data-rich, and hyper-targeted for evolving business ne ...
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Cloud Support Engineer
3 weeks ago
Cox Communications Raleigh, United StatesJob Description · RapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. Ra ...
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Software Support Engineer
3 weeks ago
Levitate Raleigh, United StatesDescription · Levitate's employees share a very important mission and goal: helping small businesses grow and thrive. We all contribute to this goal in unique ways, and that's why we prioritize helping our staff identify their strengths and find genuine fulfillment in their role ...
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Cloud Support Engineer
1 day ago
Cox Communications Raleigh, United StatesJob Description · RapidScale is one of the fastest growing Cloud Computing companies in the industry. The company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a ...
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Network Support Engineer
2 weeks ago
BayInfotech Raleigh, United StatesWorking knowledge of Networking industry, products and protocols with minimum 3 - 5 years experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering some of the following Wireless LAN products, devices, and technologies for small, medi ...
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Cloud Support Engineer
2 weeks ago
Cox Communications Raleigh, United StatesRapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen a ...
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Cloud Support Engineer
5 days ago
Cox Communications Raleigh, United States Full timeRapidScale is one of the fastest growing Cloud Computing companies in the industry. The company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop ...
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Field Engineer/ Customer Support Engineer
2 weeks ago
Accentuate Staffing Raleigh, United StatesAccentuate Staffing is looking for a Field Service Engineer at a growing Manufacturer in the Raleigh area for the Customer Support/ Application Engineering Group. · This role will provide process technology support services in the field, to include evaluation of equipment, ident ...
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Field Engineer/ Customer Support Engineer
2 weeks ago
Accentuate Staffing Raleigh, United StatesAccentuate Staffing is looking for a Field Service Engineer at a growing Manufacturer in the Raleigh area for the Customer Support/ Application Engineering Group. · This role will provide process technology support services in the field, to include evaluation of equipment, ident ...
Desktop Support Engineer - Raleigh, United States - JSM Consulting
Description
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests.Service Desk Technician II's provide consultation elevated support and/or advanced instruction to users of hardware software operating systems telephony unified communications mainframe identity management networking and other information technology-based systems located throughout the state agencies and universities as well as for private citizens.
The Service Desk Tech II provides advanced technical support via phone email and tickets working under the general supervision of the Service Desk management team.
Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the next level.
This position is critical in promoting a positive customer relationship and requires a high customer service orientation strong interpersonal skills and advanced troubleshooting skills to provide support to a diverse population.
This position may be required to work weekends and holidays as needed.Required Experience - Excellent customer service skills along with the ability to apply more advanced technical knowledge to independently work on routine and