-
Desktop Engineer/Support-Frankfort
1 week ago
HarveyNashUSA Frankfort, United StatesJob Description · We're in search of an experienced Desktop Engineer/Support Technician looking for knowledgeable, experienced technicians with general Computer skills. The candidates need to be experienced in desktop support: installation, troubleshooting, and repair/replace, i ...
-
Desktop Engineer/Support-Frankfort
6 days ago
Harvey Nash Frankfort, United StatesWe're in search of · an experienced · Desktop Engineer/Support · Technician looking for · knowledgeable, experienced technicians with general Computer skills. The · candidates need to be experienced in desktop support: installation, · troubleshooting, and repair/replace, in a ...
-
Desktop Engineer/Support-Frankfort
6 days ago
HarveyNashUSA Frankfort, United StatesJob Description · We're in search of an experienced Desktop Engineer/Support Technician looking for knowledgeable, experienced technicians with general Computer skills. The candidates need to be experienced in desktop support: installation, troubleshooting, and repair/replace, i ...
-
Product Support Engineer III
1 week ago
Sierra Nevada Corporation Frankfort, United StatesProduct Support Engineer III page is loaded · Product Support Engineer III · Apply · locations · Ft. Campbell, KY · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · R · If you have an affinity for complex technical systems, excellent communi ...
-
Principal Technical Support Engineer
15 hours ago
Oracle Frankfort, United StatesJob Description · As a member of the Support organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and elect ...
-
IT Support Engineer II E1
1 week ago
Wolters Kluwer Frankfort, United StatesThe Enterprise Product/Support Specialist /Analyst role for Wolters Kluwer (WK) Governance, Risk and Compliance (GRC) This role is responsible for working directly with the Customers, Business Stakeholders, the CT Support Center and Information Technology to facilitate the produc ...
-
IT Support Engineer II E1
1 week ago
Wolters Kluwer Frankfort, United StatesThe Enterprise Product/Support Specialist /Analyst role for Wolters Kluwer (WK) Governance, Risk and Compliance (GRC) This role is responsible for working directly with the Customers, Business Stakeholders, the CT Support Center and Information Technology to facilitate the produc ...
-
Senior Software Engineer Support Specialist
1 week ago
Acxiom Frankfort, United StatesWe are seeking a highly skilled and experienced Senior Software Engineer to join our dynamic team in a Support Specialist role. As a Software Engineer, you will play a critical role in ensuring the smooth operation of our software systems, providing technical support to our clien ...
-
Toyota Kentucky Frankfort, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Plant Controller
1 week ago
Pactiv Evergreen Frankfort, United StatesOverview: · All information will be kept confidential according to EEO guidelines and applicable laws. · Our Social Responsibility platform features a robust, employee-led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company ...
-
Spectrum Dynamics Frankfort, United StatesYour tasks · Independent project processing and management within the framework of urban and neighborhood development · Assumption of planning services and architectural renovation consulting · Preparation of feasibility studies and performance specifications with cost estimates ...
-
Technical employee
1 week ago
SilverLinx Franklin Farm, United StatesWe offer attractive pay, personal support, and many other benefits. You can find great testimonials from our employees on sites like kununu. · Technical Employee (m/f/d) for Work Preparation · Location: Meschede · "Discover what you're capable of" We are looking for a Technical E ...
-
Oracle Frankfort, United StatesJob Description · As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and elec ...
-
Toyota Kentucky Stamping Ground, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Toyota Kentucky Waddy, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Level 2 Technical Support Engineer
1 day ago
Action Tech Staffing Lexington, United StatesThis is a 3 month contract to hire opportunity · The day-to-day tasks of our support team vary depending on the needs of the users or systems on a given day. IT Support Technicians are the first point of contact when a user is facing hardware, software, or system issues. Many tea ...
-
Senior Reliability Engineer
2 days ago
Takeda Pharmaceutical Lexington, United States Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Notice and Terms of Use. I further attest that all information I subm ...
-
Group Administrative Assistant
1 week ago
MIT Lincoln Laboratory Lexington, United StatesMIT Lincoln Laboratory researches and develops a broad array of advanced technologies to meet critical national security needs. What sets us apart from many nationalR&D laboratories is our focus on building operational prototypes of the unique systems we design. The Engineering D ...
-
Toyota Kentucky Pleasureville, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Associate Director
1 week ago
Novo Nordisk Lexington, United States**About the Department** · Our Boston Research & Development hub, anchored in the greater Boston area, brings together the best minds in life science innovation. The teams located in facilities in Lexington, Watertown and Cambridge reflect the full R&D continuum, from early resea ...
Application Support Engineer - Frankfort, United States - HealthEdge
Description
Overview
JOB TITLE: Application Support Engineer
JOB LOCATION: REMOTE EMPLOYMENT IS AVAILABLE FOR THIS POSITION. TELECOMMUTING FROM ANYWHERE IN THE UNITED STATES IS POSSIBLE. Company Headquarters is in Burlington, Massachusetts.
REQUIRED TRAVEL: None
REPORTS TO: Manager, Tech Services Engineering
POSITION SUMMARY:
The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdges products to provide exceptional customer support.
JOB DUTIES:
Recognize and analyze problems of high complexity, and communicate findings to customers and product development
Manage multiple requests with competing priorities
Conduct root cause analysis and correlation of other system and/or application problems
Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance
Be driven to learn and understand the business problem as well as the product problem
Maintain up to date support case records and customer information by utilizing our Customer Support Management System (Salesforce)
Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII
Be flexible to provide 24x7 on call client support on a rotational basis
REQUIRED EDUCATION AND PROFESSIONAL EXPERIENCE:
Bachelor of Science in Computer Science, Electrical Engineering, or a closely related field (foreign equivalent is acceptable) plus 3 years of employment experience in application support.
Employment experience must include:
A minimum of 3 years of demonstrated employment experience supporting multi-tiered enterprise applications
A minimum of 3 years of demonstrated employment experience with web technologies, middleware such as WebLogic/WebSphere and RDBMS systems
A minimum of 3 years of demonstrated employment experience working with databases, including Oracle
A minimum of 3 years of demonstrated employment experience writing and debugging SQL queries
HealthEdge provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit .
HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.
Job Locations US-Remote
ID
Position Type Full-Time
HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
