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IT Support Engineer
1 week ago
Red Hat Raleigh, United StatesThe Red Hat Information Technology (IT) team is looking for an IT Support Engineer to join us in Raleigh, NC as part of our Global Enterprise Support team. In this role, you will provide Level 1 technical support for Red Hats associates in a global 24/5 environment. Your responsi ...
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IT Support Engineer
1 week ago
Red Hat Raleigh, United StatesThe Red Hat Information Technology (IT) team is looking for an IT Support Engineer to join us in Raleigh, NC as part of our Global Enterprise Support team. In this role, you will provide Level 1 technical support for Red Hat's associates in a global 24/5 environment. Your respons ...
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Software Support Engineer
6 days ago
Levitate Raleigh, United StatesDescription · Levitate's employees share a very important mission and goal: helping small businesses grow and thrive. We all contribute to this goal in unique ways, and that's why we prioritize helping our staff identify their strengths and find genuine fulfillment in their role ...
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Associate Customer Support Engineer
2 weeks ago
Celonis Raleigh, United StatesWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join ...
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Product Support Engineer
1 week ago
The Godwin Group Raleigh, United StatesJob Description · Job Description · Product Support Engineer · Allied Mobile Systems · Dunn, NC · Allied Mobile Systems, a thriving and rapidly expanding company and is a privately owned subsidiary of The Godwin Group based in Dunn, NC. The Product Support Engineer reports d ...
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Product Support Engineer
3 days ago
The Godwin Group Raleigh, United StatesJob Description · Job DescriptionProduct Support Engineer · Allied Mobile Systems · Dunn, NC · Allied Mobile Systems, a thriving and rapidly expanding company and is a privately owned subsidiary of The Godwin Group based in Dunn, NC. The Product Support Engineer reports directly ...
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Technical Support Engineer
1 week ago
Splunk Raleigh, United StatesSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out ...
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Datacenter Support Engineer
1 week ago
Diverse Lynx Raleigh, United StatesJob Title Datacenter Support Engineer · Location: Raleigh, NC onsite · Type: Full time/Permanent only · Relevant Experience(in yrs) 8-10 Years · Technical/Functional Skills Asset management and equipment knowledge of computer room hardware, power, and cooling including working ...
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Network Support Engineer
2 days ago
BayInfotech Raleigh, United StatesWorking knowledge of Networking industry, products and protocols with minimum 3 - 5 years experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering some of the following Wireless LAN products, devices, and technologies for small, medi ...
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Senior Product Support Engineer
1 week ago
Zscaler Raleigh, United StatesAbout Zscaler · Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the companys cloud-native platform that protects thousands of customers from cyberattacks and data lo ...
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Associate Customer Support Engineer
1 week ago
Celonis Raleigh, United StatesThe Team:Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Centre. Our support engineers are familiar with the common challenges organizations face when deploying Celoni ...
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Azure Cloud Support Engineer
1 week ago
TARGAN Inc. Raleigh, United StatesJob Description · Job DescriptionDescription:The Azure Cloud Support Engineer role is a key technical position in a fast-paced, challenging, and positive work environment. TARGAN is developing its data systems platform to support our ongoing R&D efforts and our commercial systems ...
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Product Support Engineer III
3 weeks ago
Zscaler Raleigh, United States**Product Support Engineer III - Federal** · Raleigh, NC, USA · Full-time · Department: Customer Services · **Company Description** · Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Ze ...
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Team Simulation Support Engineer
3 weeks ago
General Motors Raleigh, United StatesHybrid: · Position does not require an employee to be on-site full-time, but the general expectation is that the employee be onsite at Concord, NC at minimum three (3) days each week. · The Role · We are to seeking a NASCAR Team Simulation Support Engineer to aid in the operatio ...
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Associate Customer Support Engineer
2 weeks ago
Celonis GmbH Raleigh, United StatesWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join ...
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Lead Technical Support Engineer
1 week ago
Qualys Raleigh, United StatesCome work at a place where innovation and teamwork come together to support the most exciting missions in the world · Description: · The Lead Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured ...
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Support (Customer Experience) Engineer
1 week ago
ApTask Raleigh, United StatesAbout the Client: · The client is a division of International Industries, which designs and engineers connected products for automakers, consumers, and enterprises worldwide. These products include audio and visual products, connected car systems, and enterprise automation solu ...
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Senior Cloud Engineering Support Specialist
2 days ago
Cox Communications Raleigh, United StatesInclude troubleshooting incidents, monitoring server health and backups, assisting with client communication, creating formal documentation processes, and tracking internal ticket progress. Cloud Support Engineers at Logicworks spend most of their ti Support Specialist, Cloud Eng ...
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Senior Cloud Engineering Support Specialist
2 days ago
Cox Communications Raleigh, United States Full time100% Remote · Position Overview: · As a Senior Cloud Engineering Support Specialist in our Network Operations Center (NOC), you will help ensure the operational success of Rapidscale clients and internal teams by owning projects critical to our business. Responsibilities includ ...
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Lead Cloud Engineering Support Specialist
5 days ago
Cox Communications Raleigh, United States Full timeRapidScale is one of the fastest-growing Cloud Computing companies in the industry. Based in Raleigh, NC, the company has a solid record of delivering world-class products and services to our customers throughout the country and around the globe. RapidScale is seen as a leader in ...
Field Engineer/ Customer Support Engineer - Raleigh, United States - Accentuate Staffing
Description
Accentuate Staffing is looking for a Field Service Engineer at a growing Manufacturer in the Raleigh area for the Customer Support/ Application Engineering Group.
This role will provide process technology support services in the field, to include evaluation of equipment, identification of equipment improvement potential relating to energy saving, capacity increase or product quality improvement, optimization of conditions, trouble shoot potential inefficiencies in processes, and provide feedback for potential methods to improve equipment use.
About 50% Domestic Travel
Responsibilities:
Perform commissioning as per customer expectations and contracts in place:
Provide process support for installations
Provide feedback to operations, engineering for required modifications to equipment
Write reports and recommend solutions based on site visit observations and theoretical background.
Perform evaluations:
Troubleshoot potential inefficiencies in process and provide feedback for possible methods to improve equipment use.
Provide training and education to customers on theory and equipment
Coordinate all logistics for presenters and attendees at seminars
Prepare customized training material for on-site customers
Help develop small focused training sessions with current template
Help develop food safety specific seminar
Manage tools and equipment needed to perform on-site evaluations
Investigate new tools / measuring devices to improve department performance and/or expand service offerings
Interact with product management and R&D management to update on customer needs and satisfaction with their technical requests
Interact with operations to update on equipment improvement
Develop process related articles for publication in trade magazines
Requirements:
Bachelor's degree in Engineering, Food Science/Process Technology or related field
2-6 years of experience in a technical role
Proven ability to solve problems
Fluent command of technical English language (oral and written)
Good communication skills internal and external with customers, as commissioning engineer is the face of the company towards customers in the most critical stage of the project as experienced by their customers.
Ability to deal with stress and challenging expectations of customers and internal.
MS Office
CAD experience or ability to read and understand technical drawings preferred
Technical hands on mentality/ manual work experience in mechanical as well as electrical/automation field preferred
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