Jobs

    Cloud Support Engineer, Networking - Raleigh, United States - Cox Communications

    Cox Communications
    Cox Communications Raleigh, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description
    RapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Raleigh, NC, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for both Windows and Mac applications. The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise "Flex Pod" cloud stack.

    Primary Responsibilities and Accountabilities

    As a Cloud Support Engineer at RapidScale, you will play a pivotal role in maintaining the stability and efficiency of our cloud computing services, ensuring a seamless experience for our diverse range of customers across the nation and globally. You will have the opportunity to work alongside our various other support teams, including but not limited to IaaS, DaaS, HDaaS, DRaaS. You'll have the opportunity to grow your technical expertise and contribute to our mission of delivering cutting-edge cloud solutions to our valued clientele.

    Maintain multiple customer environments. Work 40+ hours a week. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high priority issues and escalate to next level. Provide a Customer-First experience while utilizing phones and email to manage tickets. Work cohesively with team as well as all divisions of company. Customer-first approach. Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to listen to, accept, and follow direction from more senior engineers. Flexibility to be customer facing and travel to customer sites.

    Minimum:
    • One of the following: Associates Degree, 2 years of Technical College, 2-3 years of related work experience.
    • Excellent communication, presentation, writing, and editorial abilities.
    • Excellent organizational and time management skills.
    • Basic Networking (IP address, Mac address, Layer 1 VS Layer 2)
    • Flexibility to work alternative days and shifts as needed.
    • Preferred MSP experience.
    • Basic Microsoft AD (password resets, security groups)
    • Proficiency in computer usage, internet, and Microsoft Office suite of applications.


    Preferred:
    • Fortigate
    • SD-WAN management
    • Advanced Networking - NAT, Subnet, VPN, Fortigate, NSX Edge
    • Server Performance Monitoring
    • N-able


    USD per hour

    Compensation:

    Hourly base pay rate is $ $38.37/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

    Benefits:

    Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

    About Cox Communications

    Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today

    About Cox

    Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
  • Lifescale Analytics

    Network Engineer

    3 weeks ago

    Lifescale Analytics Raleigh, United States

    At Lifescale Analytics, we help achieve data-driven decisions by leveraging strategic technologies to create innovative solutions that ultimately help our clients to navigate their ever-changing data landscape. We have an opportunity for a Network Engineer (VPN), located in Ralei ...

  • Noblesoft Solutions

    Sr Network Engineer

    1 day ago

    Noblesoft Solutions Raleigh, United States

    Duration: 6+Months Contract to Hire · Required: · 5-7 years of experience in network design, implementation and documentation of medium-large scale enterprise networks(10,000+ users) · 5-7 years of experience using cisco enterprise technologies - CCNP Enterprise (R&S) knowledge ...

  • Vector Consulting, Inc

    Network Engineer

    3 weeks ago

    Vector Consulting, Inc Raleigh, United States

    Our government client is looking for an experienced Network Engineer on a 9+ months renewable contract role in Raleigh, NC. · Position: Network Engineer · About the role: · The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services In ...

  • AMS Staffing Inc.

    Network Engineer

    2 weeks ago

    AMS Staffing Inc. Raleigh, United States

    Please send your resume in WORD format should you be interested in the following Network Engineer - DNS/DHCP role with our federal client in Raleigh, NC. This position is on a temp to perm basis and will pay an hourly rate of $39/HR or $81K W2 to $77/HR or $160K W2, dependent on ...

  • Ohm Systems, Inc.

    Network Engineer

    3 weeks ago

    Ohm Systems, Inc. Raleigh, United States

    Job Description · The Monitoring Systems Administrator performs complex functional activities and project management for the USPS. · They will be expected to regularly exercise independent judgment, as well as high level of analytic skill, in solving complex technical problems ...

  • Cogent IBS, Inc

    Network engineer

    2 weeks ago

    Cogent IBS, Inc Raleigh, United States

    Required Skills: · HTTP proxy configuration, integration, and administration expertise. Preferred Broadcom Bluecoat · DNS configuration, scripting of API calls. Preferred BlueCat Networks · Strong understanding of TCP/IP, UDP/IP, DNS, DHCP, HTTP/s and HTTP proxy. · IP Mgmt, DNS, ...

  • BCforward

    Network Engineer

    3 weeks ago

    BCforward Raleigh, United States

    Network Engineer · BCforward is currently seeking a highly motivated Network Engineer at Raleigh, NC. · Position Title:Network Engineer · Location: Raleigh, NC · Anticipated Start Date: 05/20/2024. · Please note this is the target date and is subject to change. BCforward wil ...

  • Nexstar Broadcasting

    IT Network Engineer

    3 weeks ago

    Nexstar Broadcasting Raleigh, United States

    The IT Systems/Network Engineer will provide and perform all information technology support for the station, and to assist with installation and setup of other digital broadcast systems. This individual is responsible for administering the IT policies and procedures of the compan ...

  • BCforward

    Network Engineer

    3 weeks ago

    BCforward Raleigh, NC, United States

    Network Engineer I BC forward is currently seeking a highly motivated Network Engineer, Raleigh, NC opportunity. · Position Title: Network Engineer · Location : Raleigh, NC · Anticipated Start Date: 05/01/2024 · Please note this is the target date and is subject to change. BCf ...

  • Motion Recruitment

    Network Engineer

    3 weeks ago

    Motion Recruitment Raleigh, United States

    A big name in retail based in Raleigh, NC is hiring for a Network Administrator II for their small, tight knit network engineering team. This position is HYBRID so only requires 3 days a week onsite in Raleigh. · The role will primarily be focused on technologies including SDWAN, ...

  • Navitas

    Network Engineer

    3 weeks ago

    Navitas Raleigh, United States

    Network Engineer - DNS/DHCP · Raleigh, NC- Will consider alternate locations based on qualifications. · Navitas Business Consulting is seeking a Network Engineer- DNS/DHCP professional to provide service to our Federal Client in the Raleigh NC area but we will consider alternat ...

  • NR Consulting

    Network Engineer

    1 week ago

    NR Consulting Raleigh, United States

    Job Title: Network EngineerLocation: Dix Campus Raleigh, NC (Hybrid 2 days a week)Position Type: Contract with possible extensionDuration: 12+ months Contract · Short Description:Seeks an experienced Network Engineer. · Complete Description:Information Technology (IT) Division ...

  • PLANIT Group

    Network Engineer

    3 weeks ago

    PLANIT Group Raleigh, United States

    PlanIT Group is seeking a Network Engineer - VPN resource to support our Federal customer in the Washington, DC area. The ideal candidate will have 3-5+ years of related experience involving high-level customer support in Security technologies, strong knowledge of networking fu ...

  • Sunrise Systems

    Network Engineer

    2 weeks ago

    Sunrise Systems Raleigh, United States

    Job Title: Network Engineer · Job ID: · Contract Duration: 2 months · Job Location: Raleigh, NC 27609 · Position Type: Hourly contract (W2 only) · Note: Candidate will be working onsite for the duration of the engagement. · Job Description: · 1-3 years of relevant experien ...

  • Nexstar Broadcasting Group

    IT Network Engineer

    1 day ago

    Nexstar Broadcasting Group Raleigh, United States

    The IT Systems/Network Engineer will provide and perform all information technology support for the station, and to assist with installation and setup of other digital broadcast systems. This individual is responsible for administering the IT policies and procedures of the compan ...

  • Nexstar Broadcasting

    IT Network Engineer

    3 weeks ago

    Nexstar Broadcasting Raleigh, United States

    The IT Systems/Network Engineer will provide and perform all information technology support for the station, and to assist with installation and setup of other digital broadcast systems. This individual is responsible for administering the IT policies and procedures of the compan ...

  • agreeya

    Network Engineer

    3 weeks ago

    agreeya Raleigh, United States

    Title - Network Engineer (VPN) · Location - Raleigh, NC · Duration : 12+ Months · Job description: · Agreeya is a Global System Integrator and seeking a Network Engineer (VPN). · Overview: · Client is seeking a Network Engineer (VPN) to support their operations at their Ralei ...

  • Ohm Systems, Inc

    Network Engineer

    2 weeks ago

    Ohm Systems, Inc Raleigh, United States

    Job Description · The Monitoring Systems Administrator performs complex functional activities and project management for the USPS. · They will be expected to regularly exercise independent judgment, as well as high level of analytic skill, in solving complex technical problems fo ...

  • Crescens Inc.

    Network Engineer

    3 weeks ago

    Crescens Inc. Raleigh, United States Contract

    Job Title: Network Engineer · Location: Raleigh NC (Onsite) · Duration: 5+ months · Type: Contract · In-person Interview · Job descriptions: Assist in the staging, configuration, and deployment of new Cisco Aggregation Services Router (ASR) 9000 series of routers which are modu ...

  • AMS Staffing, Inc.

    Network Engineer

    3 weeks ago

    AMS Staffing, Inc. Raleigh, United States

    Job Description · Job DescriptionPlease send your resume in WORD format should you be interested in the following Network Engineer - VPN role with our federal client in Raleigh, NC. This position is on a temp to perm basis and will pay an hourly rate of $39/HR or $81K W2 to $77/H ...