- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- You engage with Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving product improvements
- Must have good technical knowledge on different versions of SharePoint and Microsoft Office 365 and, or Exchange on-premise servers administration (2007, 2010, 2013, 2016)
- Experience on Windows Server, Windows Client, Active Directory and, or Azure Active Directory Administration, ADFS, SSO configuration, Azure Identity Protection, Identity management, O365 identity, Azure MFA.
- Networking (HTTP, DNS, TCP, IP)
- Hands on experience in using OneDrive for Business and troubleshooting sync issues.
- Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
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Support Engineer
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TALENT Software Services Redmond, United StatesAre you an experienced Support Engineer - Azure SQL with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Support Engineer - Azure SQL to work in Redmond, WA. · Position Summary: We are building an engineering t ...
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Support Engineer
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Support Engineer
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Support Engineer
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Support Engineer
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Engineering and IT Support
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Senior Support Engineer
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Support Engineer 3
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Support Engineer 5
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Technical Support Engineering
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Microsoft Corporation Redmond, United StatesWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us no ...
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Support Engineer 5
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Technical Support Engineer
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Technical Support Engineer
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Microsoft Corporation Redmond, United StatesWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us no ...
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Exchange Support Engineer
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Support Engineer 5
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Desktop Support Engineer
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Support Engineer III
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Billing Support Engineer
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Nityo Infotech Corporation Redmond, United States Full timeAs a Support Engineer on billing team you will be a business critical support to Azure Enterprise customers around the world through various support offerings via telephone and/or emails.Responsibilities You will be responsible for working on Subscription/billing platform daily o ...
Support Engineer - Redmond, United States - TALENT Software Services
Description
Are you an experienced Support Engineer - M365 with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Support Engineer - M365 to work in Redmond, WA.
Position Summary: Seeking Technical Support engineers to join our client's Support organization. The ideal candidate will have a variety of products in the M365 suite
Primary Responsibilities/Accountabilities:
Response and Resolution
Readiness
Product/Process Improvement
Qualifications: