-
Support Engineer
1 week ago
Beyondsoft Redmond, United StatesPOSITION SUMMARY: · Our Redmond-based client is looking for a Support Engineer for a Hybrid Las Colinas, Texas based position. · WHAT YOU WIL L BE DOING: · Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service re ...
-
Engineering and IT Support
4 days ago
HireTalent group Redmond, United StatesEngineering and IT Support - Service Engineer 1 Service Engineer 1 #: · 4 days ago · Be among the first 25 applicants · Job Title: Engineering and IT Support - Service Engineer 1 · Job Location: Redmond, WA · Job Duration: 6 months (Chances of Extention) · Job Description · ...
-
M365 Service Engineering Support
1 week ago
Talent Groups Redmond, United StatesRole: M365 Service Engineering Support · Location: Redmond, WA (onsite from day 1 ) · Contract · Job Description · Handle escalations for Microsoft Teams, Mesh, and Viva services. · Manage and resolve tickets, ranging from single-user issues to global incidents. · Support both c ...
-
Support Engineer 5
3 weeks ago
Insight Global Redmond, United StatesResponsibilities · Build business relationships with key customer contacts and Technical Account Managers that enhance trust · Quickly identify customer issues specific to Azure HPC Infrastructure or the Azure Platform · Collaborate with Engineering as well as HPC platform groups ...
-
Senior Support Engineer
2 weeks ago
Collabera Redmond, United StatesJob Title: Sr. Support Engineer · Job Location: Redmond, WA 98052 · Job Duration: 12 Months Contract · Pay Rate: $54.90/hr to $55.90/hr · Job Description: · Work on an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed bro ...
-
Support Engineer 5
3 weeks ago
Insight Global Redmond, United StatesJob Description · Responsibilities · Build business relationships with key customer contacts and Technical Account Managers that enhance trust · Quickly identify customer issues specific to Azure HPC Infrastructure or the Azure Platform · Collaborate with Engineering as well as H ...
-
Technical Support Engineering
3 weeks ago
Microsoft Corporation Redmond, United StatesWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us no ...
-
Technical Support Engineer
3 weeks ago
eTeam Redmond, United StatesJob Description: · 3+ years of experience in a technical support role (preferably Azure VM, Azure AKS, Networking, or Windows) · 5+ years of technical experience in three or more of the following: · o Solid understanding of container technology and fluency in Kubernetes. · o Lin ...
-
Intern, Technician Engineering Support
1 day ago
Triumph Group Redmond, United StatesResponsibilities · This in an Intern/mentored position. You will work with the test team personal to support · department work which may include some or all of the following: · • Setup and test hydraulic components · • Perform basic electrical tests of components. · • Work wi ...
-
Support Engineer
3 weeks ago
TALENT Software Services Redmond, United StatesAre you an experienced Support Engineer - Azure SQL with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Support Engineer - Azure SQL to work in Redmond, WA. · Position Summary: We are building an engineering t ...
-
Support Engineer
3 weeks ago
TALENT Software Services Redmond, United StatesAre you an experienced Support Engineer - PostgreSQL with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Support Engineer - PostgreSQL to work in Redmond, WA. · Primary Responsibilities/Accountabilities: · Par ...
-
Support Engineer
3 weeks ago
TALENT Software Services Redmond, United StatesAre you an experienced Support Engineer - CosmosDB with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Support Engineer - CosmosDB to work in Redmond, WA. · Primary Responsibilities/Accountabilities: · Respons ...
-
Support Engineer
2 weeks ago
Talent Software Services, Inc Redmond, United StatesSupport Engineer - PostgreSQLJob Summary: Talent Software Services is in search of a Support Engineer - PostgreSQL for a contract position in Redmond, WA. The opportunity will be one year with a strong chance for a long-term extension. · Primary Responsibilities/Accountabilities: ...
-
M365 Service Engineering Support
1 week ago
Excelon Solutions Redmond, United StatesJob Description · Job DescriptionPlease only submit your Top 3 candidates: · Case 1 ( candidate is in EST time zone very strong willing to relocate can we submit ) NO · Case 2 ( candidate in CST time zone can we submit ) No · The current geographical location should in PST time ...
-
Microsoft365 Service Engineering Support
2 weeks ago
AppLab Systems, Inc Redmond, United StatesTitle : M365 Service Engineering Support: · Location : Redmond, WA (onsite from day 1 ) · Candidate must be in PST time zone ( CA, AZ, OR, WA) · # of Positions Open: 3 · Handle escalations for Microsoft Teams, Mesh, and Viva services. · Manage and resolve tickets, ranging from si ...
-
Jr. Cloud Support Engineer
1 week ago
ManpowerGroup Public Sector Redmond, United StatesJob Description · Job DescriptionMGPS is seeking multiple Jr. Cloud Support Engineers, fully cleared, to work the night shift on-site in Reston, VA or Redmond, WA for one of our USG Clients. Night shift is 10pm to 6:30am; Swing shift is 2pm to 10:30pm. · Position Description · Se ...
-
Cloud Support Engineer I
3 weeks ago
ASM Research, An Accenture Federal Services Company Redmond, United StatesServe as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will re ...
-
av global support engineer
2 days ago
Compass Group, North America Redmond, United StatesWaveguide · Position Title: AV GLOBAL SUPPORT ENGINEER · Salary: $90,000-100,000/annually · Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology manag ...
-
Support Engineer
3 weeks ago
Talent Software Services Redmond, United StatesAre you an experienced Support Engineer - PostgreSQL with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Support Engineer - PostgreSQL to work in Redmond, WA. · Primary Responsibilities/Accountabilities: · Pa ...
-
MECM Technical Support Engineer
2 weeks ago
Experis Redmond, United States ContractAre you a tech-savvy problem-solver with a passion for customer service? Join our team as a MECM Technical Support Engineer We are looking for a dedicated professional with 2-4 years of experience to provide exceptional technical support and solve complex product issues through M ...
Support Engineer 5 - Redmond, United States - Insight Global
Description
ResponsibilitiesBuild business relationships with key customer contacts and Technical Account Managers that enhance trust
Quickly identify customer issues specific to Azure HPC Infrastructure or the Azure Platform
Collaborate with Engineering as well as HPC platform groups effectively
Respond to and resolve critical customer issues
Develop tools and scripts to automate troubleshooting activities
Test and vet new technology in support of Azure HPC efforts
Contribute to internal and external documentation regarding HPCng system software and internet directory services software
Typical Day in the Role
Purpose of the Team:
.We support the infrastructure that those AL workloads are running on. (Help Customers be successful.
Key projects:
This role: As a Support Engineer focused on High Performance Computing (HPC) environments, you will have the opportunity to leverage tools and troubleshooting skills to solve technically complex problems while working with our most strategic enterprise customers.
You will be a technical leader and will have many opportunities to assist in the growth of other engineers through one-on-one mentoring, one-to-many education scenarios, and problem-solving collaboration.
As a member of this organization, you will benefit from access to a comprehensive panel of experts as well as the opportunity to work directly with our Development team.
Typical task breakdown and operating rhythm: 60% of the time focused on handling technical support cases for customers, 30% research contributing, documenting technical knowledge in our team Wiki or brown bas (project work) 10% meetings.
Compelling Story & Candidate Value PropositionWhat makes this role interesting? -Microsoft is a world leader in cloud computing right now and we are the only cloud provider that has a dedicated HPC support team.
Unique Selling Points:
We are going to extend the role for full 18 months, this is an opportunity to learn how HPC works in the cloud, and if the candidate performs well there are always opportunity for advancement.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Required Skills & Experience
Required Qualifications:
10+ years' experience in a technical support role
Experience supporting HPC in a Linux environment
Preferred Qualifications:
Familiarity with HPC schedulers
Familiarity with MPI libraries and programming
Experience administering Linux (boot process, file systems, network device, and protocol configuration)
Cloud Core Platform (Compute, Storage)
Familiarity with Security and OS Internals concepts (Linux and/or Windows )
Understanding of Virtualization concepts and virtual system administration
Managing HPC clusters on-premises or on Cloud
In-depth knowledge of TCP/IP networking and related protocol, InfiniBand
Programing skills in scripting languages like python, bash, ruby.
Understand foundation and background in Microsoft products and technologies
Programming skills in C, C++
Familiarity with HPC schedulers
Familiarity with MPI libraries and programming
Experience administering Linux (boot process, file systems, network device, and protocol configuration)
Familiarity with core OS services such as:
SSH, telnet, FTP, NFS, DNS, DHCP, Samba, and LDAP
Understand hierarchical file systems, including high performance parallel storage, and HPC cache
Familiarity with HPC Pack
BS or higher in computer science or engineering
Soft Skills:
Adaptability, flexibility, and the ability to do the right thing under pressure and tight deadlines
Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft
Strong customer service skills, accurate and logical problem solving, and communication skills, plus the ability to excel in a team environment is essential
Strong troubleshooting skills of complex technical issues involving multiple technologies
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
#J-18808-Ljbffr