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    Account Manager - San Francisco, United States - Turner Duckworth

    Turner Duckworth
    Turner Duckworth San Francisco, United States

    2 weeks ago

    Default job background
    Description
    We design unmistakable visual identities and packaging for the world's greatest brands. We constantly strive to deliver not only world-class strategic design, but also world-class project management.

    Our studios in San Francisco, London, and New York work together through a unique collaborative process, during which strategy and design become clearer, simpler and richer in meaning.

    A Turner Duckworth Account Manager is exceptionally organized and a highly adroit multi-tasker, able to work under pressure, change direction quickly, and juggle multiple work streams.

    In this role, you'll support the Senior Account Managers and your fellow Account Managers to develop an understanding of the role of design systems/assets/importance of a VIS while managing small to medium-sized, straightforward workstreams with close oversight from senior team members.

    Key Responsibilities

    Support and collaborate daily with senior account team members across various projects
    Maintain and update project schedules and internal project calendars
    Provide competitive landscape information/samples for the design team
    Coordinate internal and client meetings, troubleshoot challenges that arise
    Analyze client feedback and write design orders for the internal team with close oversight from senior team member; ensuring that client feedback is actionable and on brief; alerting team when feedback or client requests warrant change orders; writing change orders, obtaining approval and integrating with existing work streams
    Author and present slides for client presentations
    Manage the project completion documentation case studies/videos

    Manage project finances:
    draft small and medium project scopes with close oversight from senior team members, manage the PO process, maintain accurate budget trackers, update forecast on a weekly basis; prepare monthly Point of Completion Revenue Recognition (POC) report as well as client billing
    Write RFPs to bud third party supplies for design services
    Skills + Requirements

    3+ years account management experience
    Bachelor's degree or equivalent experience
    Team player with strong interpersonal and communication skills
    Strategic thinker with a problem-solving mentality
    Strong interpersonal and communication skills
    Highly organized and adaptable
    Are based in or willing to relocate to San Francisco
    Open vacation policy
    Hybrid work schedule
    Generous medical, vision & dental insurance
    401k matching
    Robust supplemental health & wellness offerings
    Charitable donation matching
    Sponsored social and cultural events
    Professional growth & development programs
    Membership to Marcel's custom AI platform
    Full-Time Position
    Reports to Group Account Director

    Location:
    San Francisco, CA

    Compensation

    $58,500 - $92,500 annually. This is the pay range Turner Duckworth believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and Turner Duckworth reserves the right to modify this pay range at any time. For this role, Turner Duckworth will offer medical coverage, dental, vision, disability, 401k, and paid time off.
    Turner Duckworth is an equal opportunity agency.

    We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, gender, sexual orientation, marital status, disability or veteranstatus.

    #J-18808-Ljbffr

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