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    Guest Services Representative - Newport, United States - The Chanler

    The Chanler
    The Chanler Newport, United States

    3 weeks ago

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    Description

    As a family owned and operated luxury boutique hotel, you are the most important asset to the happiness of our guests. You bring a unique blend of experience, passion, and sincerity to your role. You'd join a group of like-minded hospitality professionals who strive to learn from and support one another. As your career aspirations are achieved, you'll have the chance to experience additional opportunities and growth, both professionally and personally.

    **Job Description:** Provide superior guest service by following all of The Chanler service standards. Display enthusiasm and poise when dealing with guests and accommodating their every need. Making, modifying, and cancelling room reservations. Deliver professional and warm pre-arrival/reservations, arrival, and departure experiences for all of our guests, as well as extending the same level of service throughout the guest stay. Guest Service Representatives are also expected to work closely with every other department to comply with guests' needs, safety, and enjoyment during their stay.

    **Requirements:**

    High School Degree

    College Degree is preferred

    2+ years hotel experience

    Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone

    Strong computer skills

    Excellent time management and organizational skills.

    Must be available to work days, nights, weekends and holidays

    Ability to stand and lift and/or move up to 50 pounds

    ***Live and work in New England's premier summer destination. Revel in the Gilded Age with mansion tours, sailing, beach days, art galleries, shopping, and so much more.***

    ***Employees of The Chanler are provided uniforms, parking, sign on bonus after contracted time, preferred pricing on food and beverage, health insurance, vision, and dental for individuals, families, couples, and domestic partners, 401K, and vacation paid time off.***

    **Apply for Guest Services Representative**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.

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