Customer Service Representative - Bristol, United States - Wellington
Description
Job Summary:
We are seeking a Customer Service Representative to join our team.
Duties:
- Handle inbound and outbound customer calls professionally and efficiently
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Utilize phone etiquette to ensure a positive customer experience
- Perform data entry accurately and efficiently
- Analyze customer needs to offer appropriate solutions
- Upsell products or services to increase revenue
Experience:
- Previous experience in customer service
- SAP experience
- Order entry experience
- Strong sales skills with the ability to upsell products or services
- Excellent phone etiquette and communication skills
- Bilingual proficiency is a plus
Pay:
$55, $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Experience:
- SAP: 1 year (required)
- Order entry: 1 year (required)
Ability to Commute:
- Bristol, PA (preferred)
Ability to Relocate:
- Bristol, PA: Relocate before starting work (required)
Work Location:
In person
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