Customer Service Representative - Islandia, United States - Flexbar Machine Corporation

Description

Job description

About Flexbar:

For more than fifty years we at Flexbar have led the way in offering unique and innovative products.

Our products range from our world famous metrology grade replica and casting materials, Reprorubber and Facsimile, precision gages and testers, industrial borescopes, optical and video inspection/measurement systems and machine safety guards.

The vast majority of products contained within our catalog are designed and manufactured by Flexbar or are Quality Manufactured in the U.S.A.

In addition, we are proud to represent some of the world's finest manufacturers of precision industrial products.


Job Description - Customer Service:

This position is responsible for interfacing with the customer base and distributors, invoicing, and international shipping.

While working inside of a 3 person team, the right person will have a positive, team oriented attitude to come to work every day and work to ensuring every customer's needs are met that day.

This process includes:

• Answer 1215 phone calls per day;
• Fulfill customer quotation and product availability requests;
• Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business relationships;
• Resolve all customer requests and where needed, involve sales, product management, and production;
• Invoice all shipped orders;
• Schedule international shipments and file customs forms.

Qualifications:

• Strong phone skills and are required;
• Strong computer skills are required;
• Experience with Netsuite is a plus;
• Good knowledge of Excel and Word preferred;
• Experience shipping domestically and internationally is a positive.

Pay:
$40, $45,000.00 per year


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Shift:

• Day shift

Work setting:

• Inperson

Work Location:
In person