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Call Center Specialist
1 week ago
Lake Michigan Credit Union Grand Rapids, United StatesPrimary Location: Grand Rapids. Employee Status: full-time hourly. Estimated Hours/ Week: 38 Remote: No% of Travel for the Position: 0% What Youll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness packag Specialist, Call Center Specia ...
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Call Center Specialist
6 days ago
Lake Michigan Credit Union Grand Rapids, United StatesJob Title: Call Center Specialist · Primary Location: Grand Rapids · Employee Status: full-time hourly · Estimated Hours/Week: 38 · Remote: No · % of Travel for the Position: 0% · What You'll Get: (note varied offerings based on role and hours) · Weekly Pay · Comprehensiv ...
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Call Center Queue Specialist
1 week ago
Chervon North America Grand Rapids, United StatesChervon is one of the world's largest power tool and lawn and garden equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. ...
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Call Center Queue Specialist
1 week ago
Chervon North America Grand Rapids, United StatesChervon is one of the world's largest power tool and lawn and garden equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. ...
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Call Center Queue Specialist
2 days ago
Chervon North America Grand Rapids, United StatesJob Description · Job DescriptionChervon is one of the world's largest power tool and lawn and garden equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our ...
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PART TIME Call Center Specialist
1 week ago
Davenport University Grand Rapids, United States Part timePART TIME Call Center Specialist · Part Time Call Center Admissions Specialist LOCATION: W.A. Lettinga Campus - Grand Rapids, Michigan DEPARTMENT: Admissions - Call Center TARGET PAY: $13.75/hr · The Role: · This role is responsible for working cooperatively with Admissions Repre ...
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PART TIME Call Center Admissions Specialist
3 days ago
Davenport University Grand Rapids, United States Part timeGenerate new student enrollment applications by providing information on University degree programs. Market the University to qualified prospective students, secure the admissions application and set follow-up appointment with appropriate University Admissions, Call Center, Part ...
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IT Support Specialist
1 week ago
Rubix Technology Grand Rapids, United StatesIT Support Specialist Job Summary · Rubix Technology is looking for an IT Support Specialist to provide our team with top-notch assistance This individual will make sure any technical issues are resolved efficiently so operations run smoothly for Rubix customers. This role is a g ...
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Plouff Family Insurance Agency- AAA Insurance Grand Rapids, United StatesThe Plouff Family AAA Agency, in SE Grand Rapids, is adding a Customer Service Specialist to help with billing, renewals and inbound customer calls. · **Essential Duties and Responsibilities**: · - Answer all inbound calls with a focus on first contact resolution · - Help our cus ...
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Bank Auditor
2 days ago
Mercantile Bank Grand Rapids, United States**AUDIT SPECIALIST I** · - Salary, Exempt · - Starts at $50,000 annually, additional base wage dependent on experience · - Eligible for bank-wide bonus up to 8% Benefits start first month · **WHO WE'RE LOOKING FOR**: · We're looking for an Audit Specialist to join our team at our ...
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Accounts Payable Specialist
2 days ago
Purity Cylinder Gases, Inc. Grand Rapids, United StatesWe are looking for a full-time skilled Accounts Payable Specialist to provide financial, administrative and clerical services. This position is responsible for processing vendor invoices in a timely and efficient manner, resolving accounts payable (AP) related problems, processin ...
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Business Team Member
1 week ago
Kent Family Dental Grand Rapids, United StatesOverview: · **Duties**: · - Assist with patient scheduling and appointment reminders using scheduling systems · - Greet patients and provide excellent customer service at the front desk · - Answer phone calls and direct them to the appropriate department or individual · - Maintai ...
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Automotive Wholesale Parts Specialist
1 week ago
LaFontaine Warehouse Parts Distribution Center Grand Rapids, United States**AUTOMOTIVE WHOLESALE PARTS SPECIALIST** · Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community ...
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Project and Service Assistant
1 day ago
Convergint Grand Rapids, United StatesConvergint is looking for a full-time, enthusiastic, results driven and forward-thinking Project &Service Assistant to join our amazing culture. In this role, you will be responsible for assisting higher level and more experienced technicians (e.g. Project & Service Specialists) ...
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Aio Specialist
5 days ago
Northpointe Bank Grand Rapids, United StatesThe **_POWER of a CAREER_** Northpointe Bank is seeking a detail oriented, customer service minded individual to join our team as an **AIO Specialist** in the Grand Rapids Office. This position requires an individual who has the desire to make a difference within the organization ...
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Activity Treatment Specialist
5 days ago
Wedgwood Christian Services Grand Rapids, United States Full time**Activity Treatment Specialist (FT) - Riebel Program**: · **What you'll do** · Working in one of our residential homes alongside our experienced care team, you'll plan and organize activities that align with the treatment plans tailored to meet the needs of boys and girls ages 1 ...
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Foster Care Specialist
1 week ago
Catholic Charities West Michigan Grand Rapids, United StatesPosition Summary: · The Foster Care Specialist position is responsible for working within the child welfare arena to find permanency for children residing in foster care. This person will work with children, caregivers, birth parents, the Courts, and Department of Health and Huma ...
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Medical Denials Project Specialist
1 week ago
Advanced Radiology Services Grand Rapids, United States**Who we are**: Advanced Radiology Services is one of the largest 100% physician-owned and managed radiology practices in the country. Our growing practice includes 214 radiologists, 44 advanced practice providers, and over 200 employees providing administrative support in our wh ...
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Talent Acquisition Coordinator
6 days ago
Mary Free Bed Rehabilitation Hospital Grand Rapids, United StatesThe Talent Coordinator is responsible for recruitment for designated support positions and assisting the Talent Acquisition (TA) team with recruitment and retention tasks and activities. May act as liaison for the department and other departments in the Mary Free Bed System. · Es ...
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Infusion Associates Grand Rapids, United States**Job Title**:Insurance Verification and Authorization Specialist · **Department**: Reimbursement · **Location**:Grand Rapids, MI · **FLSA Status**: Non-Exempt (Hourly) · **Manager Title**: Authorization Manager · **About Us** · Infusion Associates is multi-specialty infusion pro ...
Peer Supports Specialist: On Call - Grand Rapids, United States - Hope Network Behavioral Health
Description
Job Description
Job DescriptionThe Peer Support Specialist is a key associate at Hope Network whose primary responsibilities include: Providing flexible services aimed at supporting, directly or indirectly, persons served. This position provides expertise that professional training cannot replicate. They often act as a consultant to other team members, helping them understand the persons' served perspectives and subjective experiences. This position has a high degree of personal integrity, generates positive energy, and makes a difference every day.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned by management.
1. Regular and predictable attendance is an essential requirement of this position.
2. Provide supreme customer services, always being courteous, responsive, professional, and helpful to the organization's internal and external customers.
3. Provide and/or assist with transportation related to personal care, community living supports, employment and/or planned activities.
4. Engage persons-served in problem solving, skill training, side-by-side activities, and monitor their well-being.
5. Assists with facility and vehicle maintenance, which may include indoor and out of doors tasks.
6. Participate in the Family/Guardian/Friends Liaison Program activities, building a friendly and open communication network with the natural supports of persons-served.
7. Document on the progress, or lack of progress, towards goals of persons-served at the close of each shift.
8. Adhere to applicable licensing rules, accreditation standards, Codes of Ethics, and New Passages' Policies and Procedures, including Corporate Compliance Plan and Personnel Handbook.
9. Adhere to high level of health and safety practices in physical facilities and with corporate vehicles.
10. Function as a team member and actively participate in team staff meetings.
Educational / Talent Requirements:
1. High school diploma or GED required.
2. Personable, positive, and enthusiastic attitude, with capability to deal effectively with people (internal and external).
3. Ability to see the individual value of persons-served and staff peers rather than viewing them only through their organizational role.
4. Basic knowledge and skill in simple arithmetic, operating household procedures, basic nutrition, cooking, cleaning, performing routine household tasks and maintenance.
5. Firsthand knowledge of characteristics and conditions experienced by consumer population.
6. Ability to solicit alternate funding through donation solicitation and other fundraising activities.
Work Experience Requirements:
1. Two years of related experience.
2. Certified Peer Support Specialist preferred.
3. Maintain a valid motor vehicle operator license.
4. Knowledge of, or ability to learn, the use of technological advances that include, but is not limited to: Microsoft Office Suite (Word, Excel, PowerPoint), Internet, NP Network, fax/copy machines, cell phones, etc.