IT Support Specialist - Grand Rapids, United States - Rubix Technology

Description

IT Support Specialist Job Summary

Rubix Technology is looking for an IT Support Specialist to provide our team with top-notch assistance This individual will make sure any technical issues are resolved efficiently so operations run smoothly for Rubix customers.

This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support.

If this sounds like an exciting opportunity, send us your resume today

IT Support Specialist Responsibilities

• Answer phone calls from our multiple organizations
• Generate tickets into our system to ensure proper documentation
• Troubleshoot technological issues including phone systems, computer systems, computers, printers, network systems, and any other technical equipment
• Ability to organize and prioritize work items

IT Support Specialist Qualifications

• Excellent customer service skills and desire to help the company succeed
• Exceptional communication skills, organizational skills, and time management skills
• Familiarity with Windows and Mac
• General knowledge of troubleshooting Internet connectivity and other technological office equipment
• Advanced proficiency in Microsoft Office and Office 365

IT Support Specialist Compensation

• Hourly $15$18

Pay:
$ $18.00 per hour


Benefits:

• 401(k)
• Paid time off
• Tuition reimbursement

Experience level:

• 1 year
• No experience needed
• Under 1 year

Schedule:

• No weekends

Application Question(s):

• Requirements:

Able to pass a standard background check


Education:

• High school or equivalent (required)

Experience:

• IT support: 1 year (required)

Work Location:
In person