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    Director Facilities Engineering - Boston, United States - Boden US

    Boden US
    Boden US Boston, United States

    3 days ago

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    Description

    The Senior Director – Facilities Services will manage and oversee all areas of tenant building maintenance and be involved in technology and construction support for existing and new assets.

    Essential Duties and Responsibilities:

    • Develop and Maintain Standard Operating Procedures: Create, update, and manage standard operating procedures for new and existing assets to ensure compliance and a systematic approach to asset management.
    • Priority Management: Effectively manage competing priorities, allocating and optimizing time to ensure targets and timelines are met.
    • Vendor Coordination: Manage and coordinate vendors in response to service requests by tenants for minor repairs and general facility renovation.
    • Team Collaboration: Work closely with janitorial staff, vendors, and contractors to ensure proper follow-through for work orders, repairs, and maintenance of buildings.
    • Maintenance Recordkeeping: Ensure that vendors maintain accurate maintenance repair logs and records, utilizing company systems and familiarity with computerized maintenance management systems (CMMS), including MRI Angus.
    • Capital Improvement Recommendations: Recommend capital improvements and operational changes for existing facilities to further the Company's corporate sustainability goals and ensure assets are best-in-market, Class A life science buildings.
    • Tenant Communication: Arrange proper communication with tenants to ensure maintenance and repairs are handled properly and efficiently.
    • Technical Support: Provide or assist in technical support for facilities maintenance, working with vendors to identify and correct various mechanical, electrical, and plumbing (MEP) issues.
    • Mechanical and Security System Monitoring: Monitor and troubleshoot building mechanical systems and security systems, including some emergency response duties.
    • Capital Construction Project Planning: Provide or assist in the planning and implementation of capital construction projects, particularly as they relate to building support and maintenance.
    • Tenant and Contractor Coordination: Coordinate with tenants, tenant contractors, and landlord's contractors to complete various projects.
    • Integrated Facilities Management: Integrate hard- and soft-service skills into facility management practices, ensuring a holistic approach to building operations and tenant satisfaction.
    • MEP Systems Oversight: Oversee the operation, maintenance, and optimization of MEP systems, ensuring their reliability, efficiency, and compliance with regulatory standards.

    Qualifications and Experience:

    • Bachelor's degree in Engineering, Construction, or related technical field.
    • Knowledge of building systems, including MEP, systems commissioning, and systems design.
    • At least 10–20 years of relevant experience in facilities management or a related field.
    • Working knowledge in property management, building design, and/or real estate, with an interest in lab space highly desirable.
    • Excellent verbal and written communication skills.
    • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Familiarity with computer-aided design and drafting (CADD), building management systems (BMS), and maintenance work request systems a plus.
    • Client service-oriented attitude a must.
    • High attention to detail and organizational skills.
    • Ability to work on multiple projects simultaneously.
    • Proficient problem-solving and analytical skills and ability to follow directions.
    • Knowledge of thermal metering and other utility submetering.
    • Demonstrated experience in integrating both hard- and soft-service skills into facility management practices.
    • Strong understanding of MEP systems, including their operation, maintenance, and troubleshooting.
    • Technical skills in MEP system design, installation, and commissioning.
    • Familiarity with industry standards and regulations related to MEP systems, such as ASHRAE, NFPA, and local building codes.
    • Ability to collaborate with engineers, contractors, and vendors to ensure MEP systems meet performance requirements and compliance standards.
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