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    Patient Services Representative - Milwaukee, United States - ADVENT

    ADVENT
    ADVENT Milwaukee, United States

    2 weeks ago

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    Description
    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.

    ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose. Were not what you typically find in healthcare. Were proud to be a team that does things differently, with a focus on finding solutions for our patients. We know were not for everyone and dont claim to be perfect but our commitment to improvement is unwavering.

    We have the tenacity, creativity, and drive to find a better way together - and always keep our patients at the forefront.

    Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.

    How you will make an impact as a

    Patient Services Representative:
    The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey
    Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
    Order Sleep Study device utilizing system
    Upload sleep study reports into system
    Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
    Schedule patient appointments
    Answer call center calls to provide overflow coverage as necessary
    Owns opening of clinic and closing of clinic per established guidelines
    Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
    Order medical supplies and pharmaceuticals as needed, per established protocol
    Crosstrain as a Care Coordinator or Medical Assistant (dependent on clinic needs)

    What were looking for in a

    Patient Services Representative:
    Prior medical experience preferred
    Proven ability to independently apply best practices in time management
    Proven ability to multitask in a fast paced environment
    Prior experience and/or desire to work in a role held accountable to quality performance metrics
    Strong customer service focus
    Solid technology skills including Outlook, Word, Excel, Electronic Health Records
    Great attention-to-detail and accuracy in work
    Solution oriented problem solver
    Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
    Ability to provide occasional coverage at Oconomowoc and Mequon locations

    Why you should choose


    ADVENT:
    Culture that embraces being kind, is solutions minded, and encourages you to ask questions
    16+ days of PTO (prorated your first year based on start date) & holiday pay
    Medical, dental, and vision insurance with generous employer paid HRA account
    401k contribution
    Convenient Monday Friday schedule, hours between 8am-4:30pm enjoy weekends and evenings for yourself

    ADVENT Careers Page
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