- Provide excellent customer service to our healthcare customer base of nuclear pharmacies, hospitals, and clinics
- Efficiently service our customers by fulfilling customer requests for products by correctly managing product inventory
- Provide customer focused account management, from order placement through delivery for an assigned customer territory
- Process customer product orders, through various sources, phone, fax, ecommerce, and email, respond to product inquiries, and address customer inquiries and complaints
- Minimize impact to scheduled patients by communicating quickly and efficiently, any potential delivery delays, and take immediate action to offer alternative product solutions
- Communicate immediately any product impact, due to manufacturing/production issues, to customers and resolve by adjusting orders accordingly by calculating decay and offering equivalency product if available
- Support Sales management by communicating any special product messaging or assisting with any type of product promotions or drives
- Manage several different computer programs and systems at the same time, such as SAP, Ecommerce, and Salesforce, a CRM that capture customer order information and provide customer history
- Associates Degree
- 5+ years of experience in customer service
- Advanced proficiency in SAP systems, with the ability to navigate complex modules and troubleshoot technical issues.
- Pharmaceutical (1 year of experience is required)
- Customer Service (5 years of experience is required)
- Active Listening
- Telephone Etiquette
- CRM
- ERP
- ecommerce
- Basic Computer Skills
- Typing Skills
- Basic Software Skills Qualifications
- Years of experience: 5 years
- Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
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Client Care Specialist
1 week ago
The Pets Vet North End Boston, United StatesThe Pet's Vet North End is a vibrant and growing practice in the heart of downtown Boston. Our location spans two pet filled neighborhoods - the established and historic North End and the boisterous and rapidly growing West End. The practice opened in October 2020 and is state of ...
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Patient Care Specialist
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Sentara Healthcare Suffolk, United States**Benefits**: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. · Our success is supported by ...
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Boston Medical Center Boston, United States***: · **Join Our Team as a Child Life Specialist - Outpatient Ambulatory Clinic** · Join the Boston Medical Center team and be part of a vibrant and inclusive healthcare community dedicated to making a difference in the lives of our diverse patient population. As the largest saf ...
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Animal Care and Breeding Specialist Ii
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Massachusetts General Hospital(MGH) Cambridge, United States**Animal Care and Breeding Specialist II** · **GENERAL SUMMARY/ OVERVIEW STATEMENT**: · The Ragon Institute is a highly unique, innovative, and collaborative research center at the forefront of biomedical science. Founded by Massachusetts General Hospital, MIT, and Harvard, the R ...
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Client Care Specialist
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MSPCA-Angell Waltham, United States**_This is a full time position, 40 hours per week with rotating holidays._** · Do you have a passion for customer service and happen to love animals? If you have experience as a receptionist or in customer service, you may be interested in our position with **MSPCA-Angell West i ...
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SilverWorks Chelsea, United StatesAre you passionate about helping people in your medical profession and value finding joy in your work? · ▸ If a respectful work environment is important to you, · ▸ if you are looking for a strong team and a positive work atmosphere, · ▸ if appreciation and recognition motivate y ...
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Lawn Care Specialist
2 weeks ago
Downer Brothers Landscaping, Inc. North Andover, United StatesDowner Brothers Landscaping, Inc. is a full-service landscaping company looking for a Lawn Care Specialist to join our team · **Duties and Responsibilities** · - Completes turf-care related tasks including lawn aeration and overseeding. · - Administers correct handling, transport ...
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client care specialist
2 weeks ago
The Pets Vet North End Boston, MA , USA, United StatesThe Pets Vet North End - The Pet's Vet North End is a vibrant and growing practice in the heart of downtown Boston. Our location spans two pet filled neighborhoods - the established and historic North End and the boisterous and rapidly growing West End. The practice opened in Oct ...
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Member Care Specialist
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BJ's Wholesale Club, Inc. Marlborough, United StatesJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their ...
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Care Management Specialist
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Bay Cove Human Services Boston, MA, United States Part timeBay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, menta ...
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Personal Care Specialist
2 weeks ago
Element Care Boston, United StatesGENERAL SUMMARY: · The Personal Care Specialist serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care and safety for the participants at ...
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Personal Care Specialist
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Element Care Boston, United StatesGENERAL SUMMARY: · The Personal Care Specialist serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care and safety for the participants at ...
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Palliative Care Specialist
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Phoenix Industries Rockport, United StatesThe Caritas Altenhilfe for the Konstanz region gGmbH is one of the largest local actors with its diverse range of services for older, care-dependent people. As part of a project funding from the Ministry of Social Affairs and Health, Caritas-Altenhilfe is breaking new ground and ...
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Intensive Care Specialist
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Stellar Enterprises Mendon, United States"WITH A COMPANY VEHICLE FROM INCARE, YOU STAY MOBILE BOTH PROFESSIONALLY AND PRIVATELY Are you looking for a new professional challenge in a motivated and dedicated team? Do you want to stay flexible and mobile despite bus and train cancellations? Then you've come to the right pl ...
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Plant Health Care Specialist
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SavATree Medfield, United States**Job Summary**: The Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. They are our team of "detectives"; looking at each plant disease/infest ...
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Sapphire Solutions Muddy, United StatesWe are currently seeking a specialist (m/f/d) in anesthesiology and intensive care medicine for our prestigious client, a maximum care provider in Thuringia. The position is available immediately and is full-time. The hospital is an academic teaching hospital of the University Ho ...
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Automotive Client Care Specialist
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Herb Chambers Norwood, United States**Herb Chambers Volvo Cars Norwood** is seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department. · This position will be responsible for handling internet leads, inbound phone calls and customer retention. · Job Responsibilities: · - ...
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Memory Care Activity Specialist
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Atria Senior Living - Marland Place Andover, United StatesOverview: · We create communities where employees thrive in their work, helping our residents thrive in their homes. · We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order ...
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Community Outreach Care Specialist
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Elevance Health Boston, United States· Community Outreach Care Specialist · Must reside in the state of Massachusetts. · Ideal candidate would be within 50 Miles of the Boston area. · Monday-Friday 7:30am-3:00pm EST · *This position requires 100% field work · A proud member of the Elevance Health family o ...
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Youth Care Specialist
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NORTH SUFFOLK COMMUNITY SERVICES INC Revere, United StatesJob Description · Job DescriptionAre you passionate about youth and community development? Want to find the next step in your career where you can grow and still make a impact with your job? NSMHA is looking for Youth Care Specialists to join our After School Program The Children ...
Customer care specialist - East Boston, United States - Randstad
Description
As a Remote Customer Service Representative, you will play a crucial role in ensuring the highest level of customer satisfaction. You will be responsible for handling inquiries, resolving issues, and providing exceptional support to our clients in the pharmaceutical industry. ** Fully Remote, must be able to work East Cost Time Zone ** APPLY TODAY
salary: $ $28 per hour
shift: First
work hours: 8 AM - 6 PM
education: Associate
Responsibilities
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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Customer care specialist professionals in Boston
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Liam Sullivan
Aspiring Medical Sales Rep, with HealthCare experience
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Landon Thibodeau
Recent Graduate of Computer Science
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Andrea Smith
Dental Hygienist
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Anthony Lafornara
Willing to do the work!
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Priscilla Palacin
Esthetician
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Fancy J London
Professional Consultant Entertainment Manager