Automotive Client Care Specialist - Norwood, United States - Herb Chambers

Herb Chambers
Herb Chambers
Verified Company
Norwood, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Herb Chambers Volvo Cars Norwood is seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department.

This position will be responsible for handling internet leads, inbound phone calls and customer retention.


Job Responsibilities:

  • Receive inbound calls and internet leads; follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
  • Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
  • Obtain customer information and keep accurate database
  • Maintain a dealership standard for response time
  • Set up sales appointments with customers with the focus that all customers are prospective longterm customers
  • Handle minor customer complaints and misunderstandings

Benefits Include:

  • Health, Dental, Vision and Life Insurance
  • 401k with company match
  • Flexible schedule
  • Paid timeoff
  • Solid job security with a stable organization
Submit your resume today


Requirements:


  • Must have flexible schedule and able to work weekends
  • Must be selfmotivated and performance driven
  • Must be able to attend training
  • Strong written and verbal communication skills
  • Highly organized with the ability to learn quickly
  • Strong computer and typing skills
  • Professional and personable demeanor
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