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Fremont

    Sales Operations Manager - Fremont, United States - PHIHONG USA

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    Description

    Job Description

    Job DescriptionSalary: $120-150K DOE

    Responsibilities:

    • Effectively lead a sales Coordinator team and work with factory teams to review and resolve delivery issues.
    • Develop ongoing material planning by working with sales team/customers (Sales/Ops Planning)
    • Efficiently engage with Supply Chain and Procurement teams to enhance reliable order fulfillment processes and fulfill orders via coordination across a range of internal teams, including Supply Chain, Factory, and Finance Operations.
    • Review sales and financial performance; and provide monthly analysis, market trends, and strategic recommendations to executives.
    • Effectively support sales team and participate in QBR with key customers.
    • Participate and Monitor RMA issues and ensure product/process improvements are implemented.
    • Provide metric analysis as requested by management.

    Qualifications:

    • 8+ years of experience leading B2B sales operations for power supply products, preferrable manufacturer background
    • Minimum 3 years of advanced MS Excel modeling
    • Bachelor's or Master's degree in Business, Management or equivalent
    • Strong attention to detail across all areas of work and relentless self-motivation; requiring minimal oversight
    • Advanced knowledge of CRM systems
    • Passion for organizing systems and databases to solve for a fast-paced environment with aggressive timelines
    • Impeccable written and verbal communication skills; demonstrated professionalism in a customer-facing role
    • Outstanding managerial and employee development skills. Strong record of accomplishment of developing and leading high performance team.
    • Bilingual in Mandarin is preferred

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Vision insurance
    • Life Insurance
    • Paid time off


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