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kavita jha

kavita jha

Salesforce Product Manager

Services provided: Business Analysts

Technology / Internet

Fremont, Alameda
$75 / hour
Approximate rate

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About kavita jha:

In the 11th grade I made the choice to enter the world of business and loved the subjects I had selected. My persuasive skills drove me into picking up my first job in Sales. 
I learnt.
I loved what I was doing.
I excelled. 
Selling got me curious about how to improve the experience for both the Customer and the Sales Team which led me to CRM, Business Process Improvement, Marketing, Product Development and Product Management.

I lead a product development team to build a custom quoting tool on Salesforce.com that streamlined the business process, lead the integration with Microsoft D365 to align with the Organization goal of Quote to Cash.
I am now seeking a Product Manager/Customer Success Manager role to pursue my passion for developing innovative  Product(s) and grow an emerging brand.

Experience

Started my career in Sales and worked my way up to role of National Sales Manager, always achieving sales goals & targets set. Experienced in Sales, Sales Operations and Marketing. Shifted career from frontend Sales to backend Sales support within the Salesforce ecosystem.

As a Salesforce product manager, I've led cross-functional teams in the successful development and implementation of Salesforce solutions to drive business growth and enhance customer experiences. 

My primary responsibilities that i am passionate about include: 

- Collaborating with stakeholders to define product requirements and prioritize features 

- Overseeing the end-to-end product lifecycle, from conception to delivery 

- Managing Salesforce configurations, customizations, and integrations to meet business needs 

- Conducting user research and gathering feedback to inform product enhancements 

- Providing training and support to users to maximize adoption and usage 

- Analyzing data and metrics to measure product performance and identify areas for improvement.

Overall, my role has been instrumental in leveraging Salesforce technology to optimize business processes, increase efficiency, and achieve strategic objectives.

Education

Master in Marketing Management

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