Community Engagement Manager - Dallas, United States - Catch Talent

Description

Our client is a leader in the research and development of new technologies to solve our nation's most pressing challenges. They provide oversight of R&D initiatives delivered by custom-built teams composed of thought leaders from industry and academia, who develop innovation solutions for the federal government. The work that they deliver allows their employees to become a part of something larger than themselves and ultimately enables the warfighter, saves lives, and diversifies our nation's industrial base.

The program that this role will be engaged in creates an environment to support the best ideas from Program Managers that bring together dynamic teams to solve our Nation's toughest health challenges. Their rigorous program design, competitive project selection process, and active program management ensure thoughtful and impactful expenditures. The Program Managers serve for limited terms to ensure a constant infusion of fresh thinking and new perspectives. ARPA-H awardees through ARPANET-H are developing entirely new ways to tackle the hardest challenges in health. ARPANET-H is a nationwide health innovation network that connects people, innovators, and institutions. This network is anchored by three regional hubs — one focused on designing for the American people and their caregivers, another on catalyzing markets and industry to ensure solutions thrive after government funding, and a third hub in the National Capital Region and focused on coordinating with federal partners and managing ARPA-H's programs. The Customer Experience Hub (CX Hub) puts people at the center of ARPA-H programs and projects, developing technologies that will be accessible, desirable, and affordable for all. It will incorporate human-centered and design-thinking principles in a variety of ways, including reaching patient populations and engaging with providers. This consortium is located in Dallas, TX, and managed by our client.

We are seeking a Community Outreach Manager who plays a critical role in ensuring that ARPA-H can connect with and get input from communities of key demographics in the four major regions across the country. The Manager will manage four regional Community Engagement Specialists and will help build tools and processes within the CX Hub systems to keep the team running efficiently. The Manager will also interface with other leaders in the CX Hub and the ARPANET-H Division Director to ensure that key engagement requests are being met in a timely and high-quality fashion.

You Want To:

• Work for a stable, rapidly growing organization that will allow you to grow personally and professionally.
• Do meaningful work, where you can make an impact on our nation and its citizens daily
• Work in a highly collaborative team that is composed of fun, bright, motivated people who truly enjoy working together.

You Are:

• An experienced Community Outreach Manager who is passionate about what you do, doing meaningful work, and thrives working in dynamic, high-speed environments.
• An Independent self-directed worker, team player, problem solver, and experienced leader.
• A US Citizen that can obtain a DoD Secret Clearance

You Will:

• Manage 4 regional Community Outreach Specialists who are each building a network of community-based organizations, maintaining relationships, and scoping engagements in communities. Scoping engagements will include general relationship building and working with ARPA-H PMs to target project-specific engagements.
• Explore, scope, and support ways for community-based organizations to engage with ARPA-H in furthering research priorities, programs, and other projects. This includes both directly and indirectly supporting the program by guiding efforts with Community Outreach Specialists. Together engagements will push information about existing opportunities to gain community support and pull needs from the community to inform ARPA-H PMs.
• Work with ARPA-H PMs to design targeted outreach within the community network specific to projects as needed.
• Review and support Community Outreach Specialists using tools to track and engage community-based organizations, and offer potential solutions to challenges. Additional tools will be developed specific to the diversity and language present in the communities in which you will engaged.
• Liaise with the ARPANET-H Division team to prioritize the efforts of the Community Engagement Specialists based on a range of requests at varying levels of urgency.
• Serve as a generative thought partner to the ARPANET-H Division team and the ARPA-H/ Project Accelerator Transition Innovation Office (PATIO) Design Lead on relevant tools and approaches to use with each community-based organization that is engaged.
• Identify, maintain, and grow the network of community organizations by attending national conferences or workshops.

You Have:

• A Bachelor's Degree in Social Work or a related course of study
• 10+ years of experience working with nonprofits or community-based organizations in an administrative or senior programmatic role.
• Professional experience engaging communities at the grassroots level (i.e. faith-based organizations, charities, etc.)
• A passion for building a healthy and productive team culture
• Experience managing a diverse team
• Proven experience building strategic and long-term partnerships with senior-level executives at nonprofits; partnership experience with organizations in academia and/or the private sector of healthcare, biopharma or life science experience a plus.
• Experience leveraging a range of tools to engage community members in key demographics (e.g., research methods, codesign sessions, participatory approaches).
• Able to manage multiple requests for time and resources, including providing realistic timelines and win-win compromises on deliverables when necessary.
• Experience working within a fast-paced environment
• Excellent communication skills with the ability to communicate ideas clearly and effectively across a spectrum of audiences from highly scientific medical professionals to patients of underserved communities that lack high-quality access to healthcare
• Ability and willingness to travel regionally in the US
• Experience in the health sector (including service delivery, health policy, or research and development or health innovation) and being Bi-Lingual would be huge plus.
• Must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or political asylum in the U.S. Individual must meet the definition of a U.S. person upon hire due to the risk assessment of this position.
• This position is subject to a background check that includes a review of criminal records. In reviewing an applicant's criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

Who We Are:

Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract and contract-to-hire models. Catch specializes in the entire talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact - learn how at

Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.