Jobs
>
Frisco

    Engagement Manager - Frisco, United States - Redwood Software

    Redwood Software
    Redwood Software Frisco, United States

    3 weeks ago

    Default job background
    Description
    It's fun to work in a company where people truly BELIEVE in what they're doing

    We're committed to bringing passion and customer focus to the business.

    OUR MISSION

    At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

    Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server - in the cloud or on premise - with confidence and control.

    CORE VALUES

    One Team. One Redwood

    Make Your Own Weather

    Obsess over Customer Success

    Work the Problem

    Be Curious

    Own the Outcome

    Respect Each Other

    YOUR IMPACT

    Engagement Managers at Redwood are responsible for managing successful engagements for new (and existing) Redwood customers as part of the Professional Services (PS) team.
    • Works closely with Sales to develop Statements of Work(SOW) defining the project's goals/objectives, scope, and deliverables
    • Develops detailed project plans, risks, issues and financial tracking deliverables for each implementation to meet the project's goals and objectives as defined in the SOW
    • Communicates project milestones, estimated delivery dates, and potential delays to customers and internal stakeholders
    • Responsible for day-to-day management and leading projects to completion on time and within budget
    • Liaising with executives and project stakeholders providing project progress and reports as required
    • Predict resources needed to reach the project's objectives and manage resources in an effective and efficient manner
    • Responds to customer questions and guides them to a successful implementation of Redwood product(s)
    • Identifies project gaps and makes recommendations to improve project management and implementation processes
    • Works with PS management to meet and exceed PS team KPIs
    YOUR EXPERIENCE
    • 5+ years experience in "customer-facing" program/project leadership role planning and managing multiple enterprise level engagements of different sizes and complexities
    • 2+ years experience leading workload or business process automation engagements
    • ERP experience, particularly SAP
    • Ability to manage multiple engagements at the same time
    • Project management certification preferred
    • Excellent written, verbal, and presentation skills appropriate to both technical and management clients, including effective interaction with senior executive to C-level personnel
    • Strong organizational skills with an ability to manage competing customer demands, multiple priorities, commitments, and projects.
    • Strong analytical skills regarding technical and project management issues
    • Ability to troubleshoot technical issues at a high level to determine the appropriate path to resolution.
    • Exemplary customer service attitude with business development and customer relationship management experience.
    • Ability to facilitate and harness cross-team collaboration working with teams in person and virtually.
    • Experience with Professional Services Automation(PSA) software preferred
    • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
    If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

    THE LEGAL BIT

    Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.

    Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resume's submitted to Redwood will be retained for 6 months (12 months with your consent) after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly on
  • Analytic Recruiting

    Engagement Manager

    2 weeks ago

    Analytic Recruiting Frisco, TX, United States

    Job Description: · A leading private equity firm launched by senior leaders from a big 4 consulting firm with a proven record of successfully transforming industrial technology companies is seeking an Engagement Manager to be responsible for delivery of advisory projects, lead pr ...

  • Education is Freedom

    Family Engagement Manager

    1 week ago

    Education is Freedom Dallas, United States

    **Family Engagement Manager** · **Full Time, Exempt** · **Roles and Responsibilities** · **OVERVIEW**: · The Education is Freedom Family Engagement Manageris responsible for developing trusted relationships with a team of cross-functional leaders from EIF and the Dallas Independe ...

  • Keurig Dr Pepper Inc.

    Associate Manager, Consumer Engagement

    2 minutes ago

    Keurig Dr Pepper Inc. Frisco, United States

    Associate Manager, Dr Pepper Consumer Engagement. This role is based at our Frisco, TX headquarters. At Keurig Dr Pepper (KDP), the consumer is at the heart of everything we do. Join the team at KDP and make a difference to consumers with one of Amer Associate Manager, Manager, E ...

  • Waxonomy

    Social Media Coordinator

    2 weeks ago

    Waxonomy Frisco, United States

    **Job Summary**: · **Duties**: - Develop and implement social media strategies to increase brand awareness and engagement - Create and curate content for various social media platforms - Monitor social media channels for trending news, ideas, and feedback - Collaborate with the m ...

  • Baylor Scott & White Health

    Nurse Manager ICU and Cardiac Pulmonary

    1 week ago

    Baylor Scott & White Health Frisco, United States Full time

    JOB SUMMARY · The Manager, Nursing Registered Nurse (RN) 1 is accountable for creating and sustaining a healthy work environment for assigned nursing and unit-based personnel which fosters excellent professional nursing practice, mutual conclusion-making, inter-professional syner ...

  • Skipping Laundry

    Laundry Professional- Work From Home

    6 days ago

    Skipping Laundry Frisco, United States

    Become An SL Vendor and earn **80% split** — start today · Options to **DELEGATE YOUR ORDERS** to other SL Vendors and SL Drivers for additional support · **YOU SET YOUR OWN PRICING**: · - with immediate payout · Keep **100%** of your tips · **About Skipping Laundry Marketplace** ...

  • Frisco First Baptist Church

    Minister of Lifegroups and Serve

    1 week ago

    Frisco First Baptist Church Frisco, United States

    **When we talk about the staff values, these help us in our interactions as staff and give us guidance on how to engage when we are together. Our hope is this will pour over into the congregation.** · - Be Real · - being vulnerable, honest, and open (1 Peter 3:8) · - Bring Life · ...

  • Merit Advisors LLC

    Client Engagement Manager

    3 weeks ago

    Merit Advisors LLC Addison, United States

    Merit Advisors · What Gives Us Purpose · Merit Advisors is a team of expert consultants committed to crafting holistic solutions that improve our clients' cash flow and add profit back to their bottom line. With a history spanning over 20 years, Merit offers deep experience in en ...

  • Catch Talent

    Community Engagement Manager

    3 weeks ago

    Catch Talent Dallas, United States

    Our client is a leader in the research and development of new technologies to solve our nation's most pressing challenges. They provide oversight of R&D initiatives delivered by custom-built teams composed of thought leaders from industry and academia, who develop innovation solu ...

  • Clinitiative Health Research

    Feasibility Engagement, Manager

    3 weeks ago

    Clinitiative Health Research Dallas, United States

    Clinitiative Health Research is a pioneering force in the clinical trial industry. Based in the United States with a global reach, we are at the forefront of connecting top-tier pharmaceutical companies and Clinical Research Organizations (CROs) with the most distinguished princi ...

  • Protagona

    Senior Engagement Manager

    3 weeks ago

    Protagona Dallas, United States

    The Professional Services team delivers a wide range of cloud projects for clients and business partners. As a key contributor to the technical delivery team, a Senior Engagement Manager will build and maintain a solid working relationship with coworkers and clients, from pre-sal ...

  • ServiceNow

    Principal Engagement Manager

    11 hours ago

    ServiceNow Addison, United States

    Job Description · Job DescriptionCompany Description · At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joinin ...

  • Garda World Security

    Employee Engagement Manager

    3 weeks ago

    Garda World Security Dallas, United States

    Job Description · JOB SNAPSHOT · Job Title: · Employee Engagement Specialist · Location: · Dallas, RX · Salary: · $52,000 / year · Benefits: · Health, Vision, Dental, & 401(k) · Valid Driver License & Clean Driving Record Required · Position Summary · At GardaWorld Security ...

  • Protagona

    Senior Engagement Manager

    2 weeks ago

    Protagona Dallas, United States

    Job Description · Job DescriptionThe Professional Services team delivers a wide range of cloud projects for clients and business partners. As a key contributor to the technical delivery team, a Senior Engagement Manager will build and maintain a solid working relationship with co ...

  • GardaWorld Security Services

    Employee Engagement Manager

    3 weeks ago

    GardaWorld Security Services Dallas, United States Full time

    Job Summary · JOB SNAPSHOT · Job Title: Employee Engagement Manager · Location: Dallas, RX · Salary: $52,000 / year · Benefits: Health, Vision, Dental, & 401(k) · Valid Driver License & Clean Driving Record Required · Position Summary · At GardaWorld Security Services providing ...

  • Stellus Rx

    Associate Manager, Engage Pharmacist

    3 days ago

    Stellus Rx Plano, United States

    Job Description · Job DescriptionSalary: · Job Summary · We're opening eyes, hearts and minds to the impact that a pharmacy team can have in changing lives. As part of Catalyst Health Group, Stellus Rx improves ease and outcomes in every moment that matters, along every health ...

  • ApTask

    Client / Customer Engagement Manager

    1 week ago

    ApTask Dallas, United States

    About Client: · The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets se ...

  • Cognizant North America

    QEA Engagement Delivery Manager

    3 weeks ago

    Cognizant North America Addison, United States

    Portfolio Delivery Lead (PDL) · Qualification: · Not Applicable Responsibility: · Brings Client context from close delivery experience, Lead delivery set-up governance & Works closely with EDP and service line delivery team/nOwns delivery management and delivery excellence by ...

  • Cognizant North America

    QEA Engagement Delivery Manager

    2 weeks ago

    Cognizant North America Addison, United States

    Portfolio Delivery Lead (PDL) · Qualification: · Not Applicable Responsibility: · Brings Client context from close delivery experience, Lead delivery set-up governance & Works closely with EDP and service line delivery team/nOwns delivery management and delivery excellence by ...

  • Axelon

    Vulnerability Management Engagement Analyst

    2 weeks ago

    Axelon Irving, United States

    Global Financial Firm located in IRVING, TX has an immediate contract opportunity for an experienced Vulnerability Management Engagement Analyst · "This role is currently on a Hybrid Schedule. · You will need to have reliable internet, computer and android or iphone for remote ac ...