Employee Engagement Manager - Dallas, United States - Garda World Security

    Garda World Security
    Garda World Security Dallas, United States

    1 month ago

    Default job background
    Description
    Job Description

    JOB SNAPSHOT

    Job Title:
    Employee Engagement Specialist

    Location:
    Dallas, RX

    Salary:
    $52,000 / year

    Benefits:
    Health, Vision, Dental, & 401(k)
    Valid Driver License & Clean Driving Record Required

    Position Summary

    At GardaWorld Security Services providing a standard beyond the standard in our hiring process ensures that every candidate scheduled for an in-person interview receives a red-carpet experience, thus impacting our ability to hire and retain the best talent.

    The Employee Engagement Specialist is a critical role in the selection decision a

    nd retention of top talent for based on our client specific needs.

    Personal Characteristics

    Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun.

    Primary Responsibilities and Duties
    Be a subject matter expert of all client specific requirements and information for current open positions based on utilization of Client Profile Form (CPF) and Open Position List (OPL)
    Actively participate in discussions related to open roles and gain a clear understanding of specific requirements with members of Operation, HR, and TA teams
    Build excellent relationships with internal / external candidates, using superior communication and customer service skills to provide positive and engaging experiences
    Extend Job offers and review CPF with candidate to ensure candidate understanding of expectations for success
    Maintain candidate databases via our Applicant Tracking System and Open Position Log (OPLs)
    Champion the Red-Carpet Client Profile Forms, providing upkeep to ensure the forms are maintained and current
    Ensure employee logistics have been completed to include uniform, CPF, and schedule
    Build and Foster meaningful relationships with new hires and existing employees
    Execute and coordinate first 90-day talent touchpoints to include New hire call within 48 hours, 30-day survey call, 60-day email, and 90-day survey call to enhance the employee experience throughout the employee life cycle
    Track and analyze all employee communications, engagement activities, concerns, and work to resolve with applicable member of Operations
    Handles all matters with confidentiality and professionalism
    Must be available to take calls after regular business hours
    Must be available to attend weekly after business hour site visits with new security officers
    Maintain accurate records regarding effective communication with newly assigned officers

    Knowledge, Skills, and Abilities Required

    Heightened leadership skills
    Passion to live and impart the core values of GardaWorld Security
    Consultative approach to business interactions
    Strong interviewing skills
    Organizational skills to plan, organize, and prioritize workload and meet multiple deadlines
    Strong written and verbal communication skills
    Proficient in Microsoft Office suite of products (Word, Excel, Outlook)
    Must possess the following personal qualities

    Sense of urgency
    Persistence/Tenacity
    Follow through
    Detail oriented
    Good judge of people
    Enthusiasm, for position and company


    The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.


    They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.

    Optimal Education and/or Experience

    Bachelor's degree in Business Related field is requested
    Human Resources or management experience in a multi-site, high volume, tactically focused organization is desirable
    Experience in a service environment is a plus
    Microsoft Office Suite proficiency
    Additional Requirements

    Pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state, and federal), drug test, aptitude tests, skills assessment, interviews, and personality profile (behavioral assessment)
    Tech-savvy with experience in both proprietary and mass market systems
    Must be at least 21 years of age or older as required by applicable law or contractual requirements
    Legally authorized to work in the United States
    Qualifications
    Education

    #J-18808-Ljbffr