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Aliya Zafar

Aliya Zafar

Onboarding Specialist
Dallas, Dallas

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About Aliya Zafar:

I am a highly experienced and dedicated professional with a strong track record of success. I possess excellent teamwork skills and can inspire and empower others to reach their goals. With a proven ability to effectively manage projects from start to finish, I thrive in high-pressure environments and approach challenges with a logical and proactive mindset. Throughout my 12-year career, I have consistently provided comprehensive and efficient administrative support to senior executives, demonstrating exceptional organizational skills and attention to detail. I have strong experience in HR principles and practices, performance, Time management, Vendor management. I am self-motivated and possess a strong work ethic, allowing me to prioritize and complete multiple tasks while ensuring successful project outcomes.

Experience

ALIYA ZAFAR

OBJECTIVE: 

I am a highly experienced and dedicated professional with a strong track record of success. I possess excellent teamwork skills and can inspire and empower others to reach their goals. With a proven ability to effectively manage projects from start to finish, I thrive in high-pressure environments and approach challenges with a logical and proactive mindset. Throughout my 12-year career, I have consistently provided comprehensive and efficient administrative support to senior executives, demonstrating exceptional organizational skills and attention to detail. I have strong experience in HR principles and practices, performance, Time management, Vendor management. I am self-motivated and possess a strong work ethic, allowing me to prioritize and complete multiple tasks while ensuring successful project outcomes.

 

KEY SKILLS

  • Onboarding program development and implementation
  • Knowledge of HR principles and practices
  • Employee engagement and relations
  • Vendor management
  • Performance management
  • Goal setting and alignment
  • Recruitment and hiring processes.
  • Training program coordination
  • Compensation and benefits administration
  • Budget forecasting and control
  • Strong communication and interpersonal skills

 

CAREER HISTORY:

 

Bank of America, Dallas, TX                                                                                                             Sept 2022 – Till Date

Role: Onboarding Specialist

Responsibilities:

  • Lead and support enterprise-wide talent management programs, focusing on talent planning and performance management.
  • Develop change plans to increase awareness and readiness for program launch and ensure sustainability.
  • Collaborate with cross-functional teams to identify and address complex problems and escalate issues as necessary.
  • Manage and oversee day-to-day project activities, including resource allocation and project team meetings.
  • Utilize project management tools such as MS Project, Excel, Word, and PowerPoint to track and manage project progress.
  • Continuously focus on innovation and automation of enterprise participant tracking, streamlining processes for improved efficiency.
  • Manage ongoing quality control measures and actively participate in resolving quality issues related to onboarding programs in SharePoint.
  • Utilize project management skills to manage multiple projects, track progress, and propose mitigation strategies.
  • Create and implement change strategies to guide stakeholders through the change curve.
  • Serve as a talent coach to HR business partners and the organization, providing guidance on talent philosophy and change management.
  • Act as an internal consultant for business units, offering support in areas such as performance consulting, coaching, feedback, and training.
  • Assist cross-functional business units in assessing talent needs and developing resources aligned with the talent management strategy.
  • Determine appropriate evaluation methods to measure program effectiveness in terms of capabilities and behavior change.
  • Source, evaluate, and manage relationships with vendors and consultants.

 

American Airlines, Dallas, TX                                                                                                          May 2022 – Sept 2022

Role: HR/ Case Manager

Responsibilities:

  • Assists with the administration of employee benefits programs, including enrollment, changes, and terminations.
  • Maintains employee records and files, ensuring accuracy and confidentiality.
  • Assists with recruitment and hiring processes, including job postings, screening resumes, scheduling interviews, and conducting reference checks.
  • Assists with onboarding activities for new hires, including preparing offer letters, coordinating background checks, and facilitating orientation sessions.
  • Assists with employee relations matters, including investigating and documenting employee complaints or concerns.
  • Assists in the coordination and facilitation of training and development programs for employees.
  • Assists in the maintenance and implementation of HR policies and procedures, ensuring compliance with applicable laws and regulations.
  • Assists with HR projects and initiatives, such as performance management, employee engagement surveys, and policy updates.
  • Responds to employee inquiries regarding HR policies, procedures, and benefits, providing accurate and timely information.
  • Assists with payroll administration, including data entry, reviewing timesheets, and resolving any payroll discrepancies.
  • Assists in maintaining and updating employee handbooks, manuals, and other HR-related materials.
  • Assists in conducting exit interviews and offboarding processes for departing employees.
  • Maintains knowledge of current HR trends, best practices, and applicable laws and regulations.
  • Assists in generating HR reports and analytics as needed.
  • Collaborates with the HR team and other departments to support HR initiatives and deliver excellent customer service to employees.
  • Assists in maintaining HR databases and systems, ensuring data integrity and confidentiality.
  • Ensures compliance of administrative regulations, personnel rules, and laws such as Diversity Principles, Corporate Integrity, HIPPA and FMLA

 

E-TEAMS -Accenture, Dallas, TX (Remote)                                                                                   Mar 2021 – April 2022
Role: HR Recruitment Associate Coordinator

 

Responsibilities:

  • Manage the entire recruiting lifecycle in one system, including workforce planning, sourcing, and advanced talent analytics through workday.
  • Understands sourcing channels, start date schedules and local resource support required to quickly fill positions.
  • Manage the various aspects of the Recruitment Process like Sourcing, processing exceptions (e.g., verbal offers where required, informational interview accommodations or scheduling)
  • Developing and maintaining long-standing relationships with company-approved vendors & referral partners.
  • Meeting with suitable vendors & partners to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns.
  • Conducting research on available vendors to determine which vendors offer the best pricing and product quality for us & for referrals to our clients (vetting vendor partners).
  • Continually monitor sales trends to determine which products are more popular than others.
  • Implementing vendor selection programs to ensure that the best vendors are secured.
  • Conducting interviews with new vendors and informing approved vendors of their responsibilities and obligations.
  • Establishing standards by which to assess the performance of approved vendors.
  • Evaluating current vendor management programs and identifying ways to improve them.
  • Following up with clients and our team to determine if the vendor is providing quality services and the clients are satisfied.
  • Work closely with Customer Care, Marketing, and Sales for any required output to make this group within the company more efficient, as well as fulfilling any relevant projects.
  • Assisting vendors with marketing materials and content to help them sell our services.
  • Keeping systems & spreadsheets up to date, reviewing documents, following up on leads, and other administrative duties.
  • Finding new vendors, referrals, and client relations through organic sourcing and networking.
  • Disposition candidates throughout the process when not automated and ensures the completion of onboarding forms and background checks.
  • Monitors and tracks candidate pipeline and ensures it is adequate to meet the requirements of the open vacancies.
  • Interacts on a timely basis with the internal or external client stakeholders to understand specific sourcing requirements.
  • Monitors the candidate activity pertaining to specific sourcing projects and communicates activity with stakeholders and Fulfillment Specialists on a regular basis.
  • Responsible for ongoing projects to support recruiting team.
  • Workday reporting, Workday custom report writer experience, Workday report building knowledge and familiarity with WD business processes.
  • Experience working with Sr. Leadership

 

 

SMARTAX GROUP INC, Plano, TX                                                                                                   Jan 2019 – Mar 2021

Role: Human Resource Compensation Specialist

Responsibilities:

  • Researches and analyzes competitive compensation practices in the job market; contributes to established compensation surveys and/or develops and implements custom surveys as appropriate.
  • Develops and writes job descriptions to accurately describe job content, utilizing specialized, relational database job description software.
  • Maintains and updates compensation databases and the job description web site; consults with HR systems analysts regarding problems with programming and data integrity and makes recommendations for system enhancements.
  • Reviews and oversees the career ladder process among assigned constituencies to ensure overall consistency and appropriateness of application, and compliance with established policies, procedures, and guidelines.
  • Assists and collaborates, as appropriate, in the planning, coordination, facilitation, administration, and reporting of the annual salary review program for regular staff employees.
  • Working closely with management to ensure yearly bonuses to staff as per company profit ratio.
  • Issuing referral bonus for job opening recommendation
  • Allocation of incentives among employees, logged for monthly sales.
  • Evaluate commission plans and processes and initiates changes to increase efficiency and reduce costs of administration.

 

Bold Consulting, Dallas, TX                                                                                                Apr 2017 – Dec 2018
Human Resource Generalist

 

  • Responsible for assisting in the full range of HR support services for the University including talent acquisition, recruitment, onboarding, and student employment.
  • Conducts talent acquisition and recruitment efforts for exempt and nonexempt positions.
  • Collaborates with divisions and departments to address current and future workforce needs to ensure staffing plans are achieved and maintain diverse representation.
  • Oversees Student Employment Program (SEP).
  • Ensure adherence to International Student guidelines.
  • Develops tailored recruitment and advertising strategies for faculty and staff positions.
  • Trains hiring managers and search committees on proper screening and interviewing practices.
  • Conducts employee recruitment/entrance interviews and exit interviews.
  • Produce comparative data reports on recruitment and retention.
  • Maintains database for new and existing department position descriptions.
  • Assist with employee engagement and recognition programs.
  • Responsible for website updates
  • Provides back-up to the Human Resources Manager/Benefits Specialist
  • Maintains compliance with federal, state, and local employment and benefits laws and regulations.
  • Other duties as assigned by the Associate Vice President

 

AW Rostamani, Dubai UAE                                                                                 May 2010 - Feb 2017

Loyalty Rewards Consultant

 

  • Loyalty, competitive landscape, market trends impacting their business, etc.
  • Conduct cost-benefit and market feasibility/relevance analysis.
  • Advise customers on customer loyalty strategies, define measures (KPIs) for success.
  • Deliver program definition, provide ongoing oversight, track program performance and optimization strategies.
  • Identify, manage, and address enterprise customer’s needs, in the field of marketing, loyalty and customer engagement.
  • Define IT requirements, based on the business objectives and requirements.
  • Plan, prepare and conduct presentations & product demos for clients, with the support of the sales team.
  • Develops and coordinates well-written presentations that are clear, concise, and convey key information, including business cases, roadmaps, and other materials that support alignment efforts.
  • Leads and manages cross-functional initiatives and lead meetings with key stakeholders at all levels.
  • Effectively communicates timelines, risks, issues, and decisions to executives and cross-functional partners.
  • Drive consensus among multiple parties with conflicting and diverse viewpoints
  • Act as a thought leader and serve as a trusted advisor.
  • Mentor junior team members
  • May perform other job duties as directed by Employee’s Leader

 

 

 

 

Education

 

EDUCATIONAL QUALIFICATIONS

 

Master In Business Administration (MBA)

National American University, USA

 

April 2017 – Dec 2018

Masters in Commerce (M. Com)

Islamia University, Bahawalpur, Pakistan

 

Jan 2007 – Mar 2009

Bachelors in Commerce (B. Com)

Islamia University, Bahawalpur, Pakistan

Sep 2005 – June 2007

 

Training/ Certification: 

 
  • Problem solving & Decision-Making Certification
July 2020
  • HR Effectiveness
Oct 2020
  • Microsoft Excel
May 2021
  • Time Management in HR
Jan 2021
  • Human Resource Service Excellence
Sept 2019
  • Communication Strategies Program
Oct 2020
  • Negotiation Skills Program
July 2019

 

 

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