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Richardson

    Commercial Service Account Manager - Richardson, United States - Carrier

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    Full time
    Description

    Country:

    United States of America

    Location:

    CAT16: CCS-Dallas, TX 1901 Glenville Dr, Richardson, TX, 75081 USA

    Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

    We are seeking a Commercial Service Account Manager to join our Dallas team If you're a "hunter" with cold calling expertise, please consider reviewing the qualifications and applying

    KEY RESPONSIBILITES:

  • Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs, and modernizations)
  • Create and maintain Sales Territory and Account plans where necessary.
  • Present at customer seminars to develop new and existing customer relationships and opportunities.
  • Promote Carrier value proposition linking customer objectives to Carrier solutions.
  • Utilize CRM to manage customer interactions, activities, and opportunity pipeline.
  • Experienced seller in attracting new customers as well as building share value with existing customers.
  • Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers.
  • Ability to seek out or respond to repair opportunities.
  • Establishing and building credibility with knowledge of Carrier products/solutions
  • Strong ability to develop and sustain customer relationships.
  • Clearly articulate the value of Carrier's value offerings and how they map to the customers' needs.
  • Ability to detect the Customer's buying stage and adjust selling accordingly.
  • Effective presentation and communication skills
  • Prioritize on best opportunities.
  • Responding to the customer requirements in a timely manner
  • Gaining the booking/order in a timely manner
  • Ability to consistently achieve sales metrics and Annual Targets
  • To effectively negotiate service agreement renewals when required
  • REQUIRED QUALIFICATIONS:

  • High School Diploma or GED
  • 2+ Years of Commercial HVAC sales experience.
  • Must be able lift/carry 20 lbs., climb ladders/stairs, and be comfortable working on roofs/platforms.
  • PREFERRED QUALIFICATIONS:

  • Extremely comfortable operating in a technical environment utilizing Microsoft based computer software.
  • Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
  • Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers.
  • Ability to sell directly to end user customers.
  • Previous experience in selling service agreements.
  • Demonstrates ability to introduce others to cross sell and upsell within their base of customers.
  • Ability to work in a highly team-oriented and dynamic environment.
  • Demonstrated ability to introduce others to cross sell and upsell within their base of customers.
  • Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages.
  • Self-motivated and able to manage many simultaneous projects and responsibilities.

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