- Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved
- Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
- Manage inbound calls related to insurance policy concerns, customer complaints, and general queries
- Maintain a record of customer interactions and follow up on their experience with our organization
- Demonstrate accuracy in processing client policy modifications based on the data given
- Must have high school diploma or GED equivalent
- Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems
- A general understanding of insurance policies and schedules is preferred
- Display strong communication skills, active listening skills, and personal skills
- Previous customer service experience required for this position
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Service Specialist
1 day ago
Epiq Systems, Inc. New York, United StatesIt's fun to work at a company where people truly believe in what they are doing · **Job Description**: · A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptioni ...
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Recreational Services Specialist
2 weeks ago
Cherokee Federal Manhattan, United States**Recreational Services Specialist** · A Recreational Services Specialist is to provide operational support for recreational and art therapeutic programming for at-risk youth. The specialist is also responsible for planning, organizing, and overseeing recreational programs and ac ...
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Client Services Specialist
2 weeks ago
Murray Osorio PLLC Newark, United States**About the Position**: · Additionally, this position offers the opportunity to gain valuable insights into the firm's operations, business management, and business planning processes. The Client Services Specialist will have the chance to learn and contribute to strategic initia ...
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Field Service Specialist
1 week ago
Herc Rentals Newark, United StatesFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange ...
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Client Service Specialist
2 weeks ago
CNR Group ECS LLC New York, United StatesJob Summary: · We are seeking a motivated and client-focused individual to join our team as a Client Service Specialist. This role offers the opportunity to work in a dynamic environment and make a positive impact on our clients' experiences. · **Responsibilities**: · - Communica ...
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Specialist, Document Services
1 week ago
Weil, Gotshal & Manges LLP New York, United StatesWeil seeks the best and brightest talent to join our Administrative Staff team. Our employees are the future of Weil so we invest in their training and development. Our environment embraces and encourages positive-minded professionals who seek to be challenged and acquire knowled ...
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Service Billing Specialist
3 weeks ago
Cytiva New York, United States**Be part of something altogether life-changing** · Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative ...
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Social Services Specialist
2 weeks ago
WellSpan Health Services York, United States**Part-time, Days** · **General Summary** · Processes requests for FBMHS from patients and families and referral sources. ...
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Office Services Specialist
1 week ago
MM International New York, United StatesSummary · **Manager Job Description**: Pay is $20 per hour. · Resumes must have working experience in skills shown. Dress and appearance are professional. · This is a law office. No body art can be visible, no facial piercings. · Attendance is a must, good customer facing skills. ...
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Customer Service Specialist
3 weeks ago
Cowtan & Tout New York, United States**CORE COMPETENCIES FOR SUCCESS** · CUSTOMER SERVICE SKILLS - Works well with customers and consistently promotes a positive image of the company. The job requires the employee to be a good listener, objective and possess the ability to fairly evaluate the different aspects of a ...
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Imaging Service Specialist
4 days ago
MultiMedical Systems Newark, United States**Job Description: Imaging Service Specialist**: · **Location: Newark, NJ**: · **Job Summary**: · The Imaging Service Specialist will be responsible for providing technical support and maintenance for imaging equipment in healthcare facilities. They will work closely with healthc ...
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Customer Service Specialist
1 week ago
Christiana Care Health Systems Newark, United StatesWe are recruiting for a full time Customer Service Specialist in Operator Services to answer calls and provide directory information to staff, visitors, patients and the public based on stated needs of the caller. · **The ChristianaCare Way** · When you become an employee at Chri ...
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Specialist, Related Services
23 hours ago
Success Academy New York, United StatesThanks for your interest in Success Academy Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome ...
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Guest Services Specialist
6 days ago
Furnished Quarters New York, United States**Company Overview** · Furnished Quarters is a leading LGBTQ+ diverse supplier of short-term housing, combining travel, hospitality, real estate, lifestyle, and design. With 25 years of experience, we're one of the largest independent companies in our industry. · We offer a wide ...
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Customer Service Specialist
4 days ago
Centers Plan for Healthy Living New York, United StatesCenters Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living. · **JOB SUMMARY**: · Our Customer Service ...
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Technical Services Specialist
1 week ago
DGA Security New York, United States: · We have an immediate opening for a talented and motivated individual to serve as a customer IT Specialist. You will be provided with the extensive and ongoing training needed to succeed in the field of electronic security systems. This is the ideal position for someone that i ...
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Client Services Specialist
23 hours ago
CBRE New York, United States**Client Services Specialist** · **Job ID** · **Posted** · - 31-May-2024**Service line** · - Advisory Segment**Role type** · - Full-time**Areas of Interest** · Administrative, Design, Marketing · **Location(s)** · New York - New York - United States of America · **Get ready for a ...
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Medical Equipment Service Specialist
1 week ago
STERIS Newark, United StatesAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. · **Position Summary**: · Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible ...
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Field Service Engineering Specialist
2 weeks ago
Nespresso New York, United StatesField Service Engineering Specialist (Hybrid) · - At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certif ...
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Remote Customer Service Specialist
3 weeks ago
Conserve Development Newark, United StatesWe are seeking a Customer Service Specialist to join our team In this role, you will be responsible for providing exceptional customer service to our valued clients. Your goal will be to ensure customer satisfaction and enhance the overall customer experience. · **Responsibilitie ...
Customer Service Specialist - New York, United States - Soul Dental
Description
Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply todayResponsibilities
Qualifications