Account Manager - Germantown, United States - DataLab USA

DataLab USA Germantown, United States

5 days ago

Description

*no sponsorship available for this role

The Account Manager will implement, lead and grow client engagement activities with our top strategic accounts.

Work closely with and indirectly oversee team members from shared services (e.g., Strategy, Technology, Analytics, etc.) who will help identify, drive, and implement solutions for our client(s).

Establish and maintain a strong partnership with the client by ensuring successful execution of deliverables, providing thought leadership on strategic planning initiatives, and providing overall efficient account management.

Primary Responsibilities:

Executive level engagement of our key stakeholders in constant dialog around how to improve their marketing results
Leading strategic client meetings and quarterly business reviews
Interpret and lead client discussions on results and results trending
Drive business by ensuring key program goals are met
Take responsibility for strategy, accurate, and timely program execution
Establish and maintain account profitability, manage internal financial data and forecast as required
Understand, lead and/or manage account development and growth opportunities
Lead and mentor a team for successful career growth.

Job Requirements:

Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing
5+ years of client services/account management
5+ years direct marketing experience
Analytically minded, specifically comfortable with data, response metrics and trends
Excellent written and verbal communication skills
Ability to analyze problems and produce a viable solution
Bachelor's degree required. Technology and math backgrounds a plus
Experience with test planning and use cases
Ability to lead and coordinate people and activities throughout a full solution lifecycle

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