-
Technical Support Specialist
2 days ago
Perrigo Georgia, United StatesPerrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · **Description Overview**: · Perform technology transfer activities for new and/or revised products and processes ...
-
Recovery Support Specialist-casual
1 week ago
Northwestern Medicine DeKalb, United States**Benefits** · - $10,000 Tuition Reimbursement per year ($5,700 part-time) · - $6,000 Student Loan Repayment ($3,000 part-time) · - $1,000 Professional Development per year ($500 part-time) · - $250 Wellbeing Fund per year($125 for part-time) · - Annual Employee Merit Increase an ...
-
Support Specialist
6 days ago
Kids Connected Atlanta, United States**Support Specialist** · **Job Location:** Atlanta, GA **Description** · Kids Connected is an up-and-coming online marketplace for live classes and activities headquartered in Atlanta, Georgia. We provide an online platform where parents can enroll their kids in very affordable ...
-
Support Specialist
6 days ago
Saicon Consultants Atlanta, United States**Support Specialist** · Location: Atlanta, GA · Posted On: 11/16/2021 · Requirement Code: 52344 · **Requirement Detail** · **Required :** · Previous fingerprint processing experience preferred Intermediate Microsoft Office skills · The CHRC Support Specialist will be requ ...
-
IT Support Specialist
6 days ago
Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a Journeyman Document Specialist for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for installing Windows image on all machines, unboxing/boxing equipment, inventory of equipmen ...
-
IT Support Specialist
6 days ago
Tradeshift Atlanta, United States**IT Support Specialist** · Atlanta, GA, USA · Employees can work remotely · Full-time · Department: IT · **Company Description** · **About Tradeshift** · Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting comp ...
-
IT Support Specialist
1 week ago
Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a Journeyman Document Specialist for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for installing Windows image on all machines, unboxing/boxing equipment, inventory of equipmen ...
-
IT Support Specialist
5 days ago
Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a · Journeyman Document Specialist · for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for · installing Windows image on all machines, unboxing/boxing equipment, inventory of ...
-
IT Support Specialist
3 days ago
JobsRUs Atlanta, United StatesJob Description · Job Description · Position: IT Support Specialist · Pay: $25-$33/hour · Location: Los Angeles, CA (Hybrid/Remote) · Schedule: Monday-Friday, 8:00 AM - 5:00 PM with flexibility · Job Description: · We are seeking a skilled IT Support Specialist to assist with ...
-
IT Support Specialist
2 days ago
Culturetech Solutions Atlanta, United StatesJob Description · Job Description · Culturetech Solutions · is a people-oriented boutique services company. Long term relationships, consistent performance and sound management practices make us a favorite "go-to" company with our valued clients. We are veteran tech savvy indi ...
-
IT Support Specialist
2 weeks ago
V-Soft Consulting Group Atlanta, United StatesIT Support Specialist (100% Remote) · Primary Location: Atlanta, Georgia · V-Soft Consulting is currently hiring for an IT Support Specialist (100% Remote) for our premier client. · Education and Experience " Bachelor's degree in related field from accredited college or unive ...
-
IT Support Specialist
1 week ago
Crimson Enterprises Riverdale, United StatesOur employees - motivated individuals who fit in with us. Because we give them space to use their individual strengths and take on responsibility. Join our team, grow beyond yourself and shape the future of Continentale, EUROPA and Mannheimer together - three strong brands, one n ...
-
IT Support Specialist
6 days ago
UserTesting Atlanta, United StatesDiscover insights Uncover insights about any experience · **Drive results** · Excellence from each of us is required for our shared success. Were focused on results and work with a sense of ownership and urgency. · **Health and wellness** · We focus on total wellness. We offe ...
-
IT Support Specialist
4 days ago
Culturetech Solutions Atlanta, United StatesJob Description · Job DescriptionCulturetech Solutions is a people-oriented boutique services company. Long term relationships, consistent performance and sound management practices make us a favorite "go-to" company with our valued clients. We are veteran tech savvy individuals ...
-
Operations Support Specialist
1 week ago
State of Delaware Smyrna, United States**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
-
Customer Support Specialist
1 week ago
Key Training Center Atlanta, United StatesA Customer Support Specialist plays a critical role in ensuring customer satisfaction by providing exceptional support and assistance to customers. They are responsible for addressing customer inquiries, resolving issues, and delivering a positive customer experience. This role r ...
-
Technical Support Specialist
1 week ago
Insight Global Atlanta, United StatesJob Description: · Insight Global is seeking a Bilingual IT Support Specialist (Spanish) to assist with the business operations of a leading construction materials supplier in the USA. The candidate is responsible for installing, maintaining, and supporting PCs and printers, trou ...
-
Desktop Support Specialist
1 week ago
Franklin Fitch Atlanta, United StatesPosition: Desktop Support Specialist · Location: Atlanta · Industry: Law Firm · Arrangements: Full-time, permanent · The Desktop Support Specialist is responsible for supporting the firm's user community as a member of the Technology Department. · Typical support includes end use ...
-
Sales Support Specialist
2 days ago
Russell Tobin & Associates Atlanta, United States· What are we looking for in our Sales Support Specialist? · An American Stock Exchange Company is looking to hire a contract Sales Support Specialist · Location: Atlanta, GA / Remote · Contract: 6 Months · Pay: $30-39/ hourly · The role supports sales representatives and channe ...
-
PSMP Support Specialist
3 days ago
Tech Providers Inc. Atlanta, United StatesPosition : PSMP Support Specialist · Location: Atlanta, GA (Hybrid 2-3 days onsite) · Duration: 09+ months contract (High Possibility of Extension) · Roles & Responsibilities:Review Dealer and field support inquiries through internal client ticketing system and provide support ba ...
Client Support Specialist - Atlanta, United States - SimplePart
Description
**Client Support Specialist**
at SimplePart Atlanta, GA Solve problems and be a hero every day by joining our team as a Client Support Specialist. Our objectives here are different from most - we want you to spend time getting to know our clients, paying attention to details, and making sure clients are profitable and happy. You will provide training, support, and good old-fashioned customer service to our auto and motorcycle dealership clients via phone, email, and live/video chat. This is NOT a call center environment; we work with our clients transparently and as partners to grow and solve problems. You are the key to that relationship, and will be a central point of contact for our dealers and the face of our organization.
**Responsibilities:**
Implement new client accounts into the system.
Answer phone calls regarding dealer questions about account setup and more.
Track, monitor, and follow-up on inquiries or requests to ensure client satisfaction.
Collaborate with other in-house teams to ensure support requests are completed.
Work with others on your team to create comprehensive training material for new clients.
Check in on clients and maintain a constant channel of communication to ensure dealership success.
Ensure all issues are documented and resolved with a strong sense of urgency.
**Qualifications:**
Comfort communicating with dealership personnel at all levels
Excellent analytical and problem-solving skills
Knowledgable or passionate about automotive and/or powersports
A comfortable, friendly and relaxed phone manner with clients
Ability to communicate with clients who have varying degrees of technical expertise
Minimum 50wpm
Advanced knowledge of Microsoft Suite
**Qualities of an ideal candidate:**
A strong interest to be curious and learn new things
Account management experience
Customer service background, or a degree in a related field
Equivalent industry experience
Strong consideration for fluency in French and/or Spanish
Comfortable with basic technical troubleshooting
Ability to multitask
Self-motivated
This is a fun, fast-paced, close-knit environment with plenty of room to grow and be creative. We are an established, solidly profitable company with a start-up working environment and a brilliant team. We offer full-time W2 positions with company-paid health/dental/vision/life benefits, FSA, matching 401(k), paid vacation, dog-friendly office, relaxed dress code, eclectic company culture, and a great office location in Downtown Atlanta.
is a comprehensive e-commerce solution for automotive manufacturers and dealers interested in engaging the online auto parts consumer. Our dynamic suite of platforms and marketing services are proven to facilitate buyer engagement throughout every step of the purchase process and stage of vehicle ownership. Through constant innovation, SimplePart helps connect drivers with the best parts for their vehicles, one site at a time.
We are a nerdy and data-driven group, using design hand-in-hand with science to stand out in a dynamic retail market. Our portfolio of 1700+ national and dealer websites serves a worldwide user base of more than 3,700,000 unique monthly website visitors and delivers more than 12,000,000 daily page-views.
In your application, please be sure to include a cover letter that gives us an idea of your personality, who you are and what you're all about.
Candidates must be authorized to work in the U.S. without sponsorship. No recruiters, please.
Salary Range: $40,000 - $55,000