-
IT Support Specialist
1 week ago
SmartCommerce Atlanta, United StatesJob Title: IT Support Specialist. · Department: APP-IT. · Reports to: VP, Corporate Compliance & Security?. · Experience Required: At least 2 years working in a similar support role. · Salary Range: $48,000 - $53,000 · Supervisory/Training Responsibilities: This role does no ...
-
IT Support Specialist
3 weeks ago
Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a · Journeyman Document Specialist · for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for · installing Windows image on all machines, unboxing/boxing equipment, inventory of ...
-
IT Support Specialist
3 weeks ago
UserTesting Atlanta, United StatesDiscover insights Uncover insights about any experience · **Drive results** · Excellence from each of us is required for our shared success. Were focused on results and work with a sense of ownership and urgency. · **Health and wellness** · We focus on total wellness. We offe ...
-
IT Client Support Specialist
3 weeks ago
InsideHigherEd Atlanta, United States Administrative Jobs ,Job Title: IT Client Support Specialist · Location: USO-Shared Services Center · Regular/Temporary: Regular · Full/Part Time: Full-Time · Job ID: 268644 · About Us The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University Sy ...
-
Client Support Specialist
4 weeks ago
Neighborly Software Atlanta, United StatesWho We Are · Neighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, "Helping Communities, Help People." We live this every day through our Neighbors and by volunteering serving in ...
-
Project Support Specialist
3 weeks ago
InsideHigherEd Atlanta, United States Administrative Jobs ,Job Title: Project Support Specialist (Onsite) · Location: Clearfield, Utah · Regular/Temporary: Regular · Full/Part Time: Full-Time · Job ID: 270206 · About Us Overview · Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and it ...
-
IT Support Specialist
6 days ago
Visionaire Partners Alpharetta, United StatesIT Support Specialist - Tier II - Direct Hire · Exciting opportunity to put your Tier II IT Support experience to work in a growing faith-based organization. We seek a candidate that has deep technical experience with both Mac and PC environments. You must have exposure to Endpoi ...
-
Sales Support Specialist
3 weeks ago
Infotree Global Solutions Atlanta, United StatesJob Description: · Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing. Responsibilities are within the Sales Support and Administration Function as a g ...
-
Client Support Specialist
1 week ago
Neighborly Software Atlanta, United StatesWho We Are · Neighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, "Helping Communities, Help People." We live this every day through our Neighbors and by volunteering serving in ...
-
Clinical Support Specialist
4 weeks ago
Owens & Minor, Inc. Atlanta, United States Full timeAt Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and the ...
-
Technology Support Specialist
1 day ago
UPS Atlanta, United States Full timeJob Description · : JOB DESCRIPTION: · The UPS Store, Inc., a wholly owned subsidiary of UPS is the world's largest franchisor of retail shipping, postal, printing, and business service centers. The UPS Store has over 4,800 independently owned locations in the U.S., Puerto Rico ...
-
IT Support Services Specialist
4 weeks ago
Superior Essex Atlanta, United States Full timeJob Description · Superior Essex is a globally diverse powerhouse in magnet wire and communications cable technology, Superior Essex consistently pushes the boundaries of innovation, sustainability, and engineering. We lead these efforts across the globe to foster lasting succes ...
-
Customer Support Specialist
4 weeks ago
Key Training Center Atlanta, United StatesA Customer Support Specialist plays a critical role in ensuring customer satisfaction by providing exceptional support and assistance to customers. They are responsible for addressing customer inquiries, resolving issues, and delivering a positive customer experience. This role r ...
-
Extramural Support Specialist
1 day ago
Cetechs Atlanta, United StatesExtramural Support Specialist · Position Summary · Cetechs, a Small Business, is seeking a Extramural Support Specialist to join our team of · professionals under the leadership of our Program Manager. The Extramural Support Specialist will support funding opportunity announce ...
-
Point of Care Support Specialist
6 days ago
Medasource Atlanta, United StatesPosition: Point of Care Support Specialist · Location: Can sit out of any city with distance of Major Airport; 100% travel · Duration: Contract with extension up to 3 years, could become permanent role · Position Details: · The primary responsibility of this role is to travel to ...
-
Support Specialist Level II
4 days ago
Matlen Silver Atlanta, United States Full timeDescription · Job Title: Support Specialist Level · Duration: 6 months · Location: Atlanta, GA · Required Pay Scale: $25/hour on W2 · Job Summary: · Essential Responsibilities · Maintain client relationships through processing of client requests, resolving inquires, and en ...
-
Project Support Specialist
3 weeks ago
MAU Workforce Solutions Atlanta, United StatesMAU is hiring a Project Support Specialist at Chick-fil-A in a remote role. As a Project Support Specialist, you will generate blueprint documents and enter data into fields with CFA proprietary information specific to each store serviced by Chick-fil-A's distribution partners. A ...
-
User Support Specialist
1 day ago
CACI International Atlanta, United StatesUser Support Specialist · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: NACI · Employee Type: Regular · Percentage of Travel Required: None · Type of Travel: None · What You'll Get to Do: · This field will auto-fill based on Jo ...
-
Client Support Specialist
1 day ago
eMoney Advisor Atlanta, United States· The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues and escalating cases to tier two teams or management when necessary. They handle cases related to at least ten major areas of the eMoney platform. They demonstrate a ...
-
Sales Support Specialist
3 weeks ago
Searchlogic Recruiting, LLC Atlanta, United StatesJob Description · Job DescriptionSales Support Specialist needed for a successful Manufacturing company to assist the Sales team through a wide variety of tasks including managing correspondence, orders, accounts, and schedules, as well as coordinating with other departments. · A ...
IT Support Specialist - Atlanta, United States - Tradeshift
Description
**IT Support Specialist**
Atlanta, GA, USA
Employees can work remotely
Full-time
Department: IT
**Company Description**
**About Tradeshift**
Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions. We work hard and our teams have great freedom and responsibility to choose the best solutions, technologies and approaches to evolve the product to the next level.
We believe that being a global, multicultural company is a tremendous strength and we have people working from 18 different countries with hubs in Bucharest, Copenhagen, Kuala Lumpur, and San Francisco. We believe that if we truly focus on how to work distributed and collaborate across locations and (home) offices, we will not only enjoy work more but also build better products for our customers, and ultimately be a better company.
**Job Description**
**About The Role**
You will report to the Global Director of Information of Technology via the Lead IT Systems Engineer and provide end-user technical support and issue resolution, coordinating corporate IT services/accounts, both SaaS and on-premise.
**What Youll Be Doing**
Provide in-person / virtual customer service and issue triaging
Providing Desktop / Laptop support for both MAC and Windows OS platforms, & Integrations into the G.Suite
Serve as the primary point of contact for all support issues related to Windows, / MS Office suite of applications and their integration to external Enterprise applications like G.Suite, Zoom, SSO app OKTA etc.
Manage administration, installation and troubleshooting of corporate hardware, software, and services
Contribute to the employee onboarding and offboarding process in Tradeshifts global offices
Participate in after-hours support and on-call rotations as needed
Work with Office/People Ops on facilities-related issues and improvements
Multitask and contribute to multiple projects
Develop and maintain documentation of hardware, systems, software, and licensing
Recommend improvements and enhancements to existing systems
Lead technical on-site project for installations and upgrades of infrastructure
**Qualifications**
**Lets Connect If You**
Have 3+ years in information technology, customer support, system/network administration, or similar roles and have an outstanding attitude for customer service
macOS/Linux/Windows workstation use and troubleshooting
Have 2+ years experience in the effective configuration, integration & troubleshooting of Windows & MS Office suite of applications and their integration into other Enterprise applications like G.Suite, zoom, SSO (OKTA)
Google Apps (G Suite)
Microsoft Active Directory and Windows Server 2008/2012/2016
SSO/identity management
OSI switching and routing (Layer 2, Layer 3), wireless access
Including: Cisco, Juniper, HP, Aruba
Linux server administration
Including: Debian, RHEL, etc.
Mobile device management (Casper, SCCM, etc.)
**Additional Information**
We value diversity at our company. Tradeshift prohibits unlawful discrimination based on race, color, religious or religious creed, sex, sexual orientation, gender, age, marital status, veteran status, disability status or any other consideration made unlawful by applicable federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Atlanta, GA, USA
Full-time