- Manage assets, configure, and maintain handheld devices such as PDAs, iPods, and iPads.
- Receive and evaluate inbound packages, maintaining an uptodate inventory status (CMDB).
- Process RMAs promptly to keep a healthy stock of repaired devices.
- Provide technical support in person, over the phone, or via MS Teams.
- Guide store staff through troubleshooting steps for resolving technical issues.
- Respond quickly to incidents and requests related to handheld devices.
- Prioritize and handle multiple open cases simultaneously.
- Experience in IT Support Helpdesk preferred.
- Familiarity with Microsoft OS W10, MS Office 365 Suite, iOS, and Android OS.
- Must have reliable transportation for potential site visits in LA, San Francisco, and Las Vegas.
- Must possess a laptop/desktop for use in this role.
- Excellent communication skills in English; Spanish is a plus.
- Strong organizational, prioritization, and customer service skills.
- Ability to work autonomously, under pressure in a fastpaced environment.
- This is a hybrid/remote position requiring some travel.
- Travel expenses for outoftown trips to San Francisco and Las Vegas will be reimbursed.
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Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a · Journeyman Document Specialist · for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for · installing Windows image on all machines, unboxing/boxing equipment, inventory of ...
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State of Delaware Smyrna, United States**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
IT Support Specialist - Atlanta, United States - JobsRUs
Description
Job Description
Job DescriptionPosition:
IT Support Specialist
Pay:
$25-$33/hour
Location:
Los Angeles, CA (Hybrid/Remote)
Schedule:
Monday-Friday, 8:00 AM - 5:00 PM with flexibility
Job Description:
We are seeking a skilled IT Support Specialist to assist with daily operations within our IT department, focusing on the management and configuration of store handheld devices.
Responsibilities:
Requirements:
Additional Information: