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    IT Support Specialist - Atlanta, United States - Keen Logic

    Keen Logic
    Keen Logic Atlanta, United States

    3 weeks ago

    Default job background
    Description

    KeenLogic is seeking to hire a Journeyman Document Specialist for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for installing Windows image on all machines, unboxing/boxing equipment, inventory of equipment, etc. This is a full-time, on-site position offering benefits, PTO, 401k, and Life Insurance.

    Requirements

    • Education HS/GED or equivalent experience
    • 2+ years IT related experience troubleshooting hardware, software, and connectivity issues
    • 3+ years of direct interaction with customers and clients in a corporate or government environment

    Specific Skills

    • 2+ years hardware experience working with a variety of Intel based PCs, laptops, tablets, and servers;
    • Trouble shooting issues that might come up while imaging.
    • Inventory of equipment
    • 2+ years experience imaging machines. (Ghost/SCCM)
    • 2+ years software experience: Win7/Win10, Outlook (Exchange), mobile phone support (Droid, Blackberry, & IPhone), Imaging PCs with provided Windows image.
    • 2+ years of property management systems
    • Ability to lift up to 100 lbs.
    • Strong ability to track and report any issues.
    • Unboxing equipment
    • Re-boxing equipment after imaged.
    • Processing equipment to be shipped

    Desired Skills

    • Highly skilled in multi-tasking
    • Windows imaging
    • Communication skills in both written and verbal are a must.
    • Must be able to work with a small team and create cohesive team environment.

    Work directly with the customer on projects that will include...

    • Campus Deliveries of computers/monitors/peripherals
    • Track and report on deliveries
    • Mass imaging processes
    • Special projects
    • Property tracking
    • Excessing equipment

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