- Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor.
- Customer/Partner Insights - Provide feedback & insights from customers/partners.
- Be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
- Land an end-to-end value prop for Microsoft on-premises Windows Platform and Azure infrastructure technologies, with expertise in Azure Stack Hub.
- Position and deliver solutions that drive adoption and usage of Azure technology and develop opportunities to drive Customer Success business results & help Customers realize value from their Microsoft investments.
- Identify resolutions to Customer blockers by leveraging solution area subject matter expertise. Deliver according to MS best practices & using repeatable Intellectual Property (IP).Technical Leadership
- Learn It All – Align individual skilling to team/area demands & Customer Success goals.
- Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
- Run Architectural Design Session to build a plan for implementing solutions – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
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Cloud Solution Architect - San Francisco, CA, United States - Microsoft
Description
We are looking to hire a Cloud Solution Architect - Azure Stack Family to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do.
In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG).
Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs.
To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel.
Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.
Required/Minimum QualificationsBachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingOR equivalent experience3+ years of experience in Azure Infrastructure technologies, specifially Azure Stack Hub, deployment projects, architecture, design, implementation, and support.3+ years of experience working in customer environments.
Other RequirementsThe successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance Verification:
This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Cloud Screening:
Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.
Citizenship & Citizenship Verification:
This position requires verification of U.S citizenship due to citizenship-based legal restrictions.
Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.
Preferred Qualifications· 4+ years experience working on technical projects.· Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
In addition to Prosci, ITIL, Cobit, etcCloud Solution Architecture IC- The typical base pay range for this role across the U.S.
is USD $101,200 - $194,800 per year.There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $130,000 - $213,200 per year.
Certain roles may be eligible for benefits and other compensation.Find additional benefits and pay information here:
Microsoft will accept applications for the role until May 17, 2024Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Customer CentricityCollaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Infrastructure technologies.
Some onsite work required in a secure customer environment.Preferred locations:
Virginia, North and South Carolina, Georgia in the United States. OtherEmbody our culture and valuesEmployment typeFull-TimeWork siteUp to 50% work from homeRole typeIndividual ContributorDisciplineCloud Solution ArchitectureProfessionCustomer Success