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General Manager - Los Angeles, United States - Hotel Resource
Description
Hospitality - Hotel, Management
General Manager - Staybridge Suites Cathedral City, CA
General Manager - Staybridge Suites Cathedral City, CA
IHG Cathedral City CA
General Manager - Staybridge Suites Cathedral City, CA
Company:
IHG
Location:
92234
US
Category:
Hospitality - Hotel, Management
Degrees Required:
Not Specified
Employment Type:
Full-Time
Manages Others:
Yes
Requirements:
At Intercontinental Hotels Group, we own, operate and franchise more than 3000 hotels, offering close to half a million guest rooms in nearly 100 countries.
to be the most preferred, admired, and successful hotel company the world over.
In the heart of the Coachella Valley, our Staybridge Suites is surrounded by golf, mountains, shopping, and dining.
The Staybridge Suites Cathedral City hotel is the top choice for extended-stay guests in the Coachella Valley offering distinguished amenities and services to compliment all our guests needs.
AtStaybridge Suites
we want our guests to feel like part of the family which means we need you to:
Be down-to-earth by being straightforward and natural
Be thoughtful by being perceptive, caring and accommodating
Be sociable by being upbeat, involved and friendly
Be reliable by being professional, a team player and resourceful
Your day to day
This is a General Management job in a Company-managed extended stay hotel.
As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns.
You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.
Develop programmes and initiatives to increase team engagement that are aligned with the hotel's service philosophyDevelop, implement, and monitor team member succession planning to ensure future bench strength
Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance
Oversee HR related actions in accordance with company rules and policies
Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets
Analyze financials to drive revenues, future profitability, and maximum return on investment
Use distribution channels and technology platforms to drive revenue and maximize market share
Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position
Demonstrate brand citizenship by maintaining compliance with all required brand and service standards
Drive improvement in guest satisfaction goals
Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations
Speak to guests
ask for their feedback and build relationships
Ensure a safe and secure environment for guests, colleagues, and hotel assets
Act as public relations representative to raise awareness of hotel and brand in local community
Drive team member involvement in community organizations, activities and businesses
Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel's carbon footprint
Perform other duties as assigned. May also serve as manager on duty
What we need from you
Must have the legal right to work in this country
Must reside in the U.S. and be ready for in-person interviews when applying
Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration
Five to ten years of prior hotel management experience, or equivalent combination of education and experience
Experience required may vary based on size and complexity of operation
Must speak fluent English
Other languages preferred
What we offer
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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