General Manager - Los Angeles, United States - Lifestyle Hotel Rooftop Cocktail Bar

Description

• Oversee food and beverage service areas and events.
• Ensure proper bar setup, including glassware and other necessities.
• Confirm staff compliance with uniform and appearance standards.
• Hire, train, and manage staff to meet hotel quality and service standards.
• Develop, maintain, and communicate staff schedules.
• Coordinate with staff on reservations and special events.
• Conduct preshift and preevent meetings.
• Evaluate staff performance and enforce disciplinary actions as needed.
• Address and meet guest needs and concerns.
• Handle employee relations and review incidents with the Area General Manager.
• Conduct employee performance appraisals.
• Manage inventories of beverages, china, glassware, etc.
• Secure the bar during opening and closing.
• Control beverage costs and assist with purchasing and budget management.
• Maintain accurate staff punch details and process sales reports.
• Boost food and beverage sales through marketing and staff training on upselling.
• Ensure staff adherence to safety, sanitation, food preparation, storage, and alcohol control policies.
• Maintain guest satisfaction by handling inquiries and implementing service improvements.
• Prepare for events and large parties to maintain service consistency.
• Collaborate effectively with other departments.
• Perform additional duties as assigned.

• Primarily manage and lead, but fill in as needed during peak times or staff shortages.
• Participate in weekly meetings.
• Support and implement hotel initiatives and programs.
• Collaborate with other departments to ensure topnotch customer service and policy adherence.
• Stay updated on industry trends and similar bars.

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 3 years

• Bar
• Casual dining restaurant

• Monday to Friday
• Weekends as needed