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    Assistant District Manager - New York, United States - IOWA SPORTS MANAGEMENT INC

    IOWA SPORTS MANAGEMENT INC
    IOWA SPORTS MANAGEMENT INC New York, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Essential Functions

    Iowa Sports Management's Assistant District Manager is responsible for managing, coordinating, and supervising all phases of operation including facility maintenance in cooperation with the District Manager. The Assistant District Manager will cultivate and grow a strong team of committed Club Managers. He/She ensures that operational practices are followed to be sure that the clubs run smoothly. The Assistant District Manger coordinates with, reports to and makes recommendations to District Manager and senior management in order to further company growth. He/she communicates/liaises with any committees designated by ISM, and ensures the preparation, and delivery of, daily, monthly and other periodic reports (e.g. activity, pool readings, financial, time sheets, etc.) as required by ISM.

    Primary Tasks

    • Directly supervises the Club Managers and operation of up to 10 locations and reports directly to the District Manager.
    • Assists the District Manager with the supervision of other locations within the assigned district and assist with other ISM duties as directed.
    • Maintain overall responsibility for clubs directly supervised within the assigned district to ensure each location meets company standards while fulfilling contractual obligations to clients.
    • Assist in hiring and developing Club Managers to create a strong team. Plan and organize the training of Club Managers in proper payroll, reporting, Department of Health standards, pool operation and general club management in conjuncture with the District Manager. Coach Club Managers on overseeing staff, maintaining team morale, and creating a positive environment for all who enter the facility. Support and guide Club Managers through club operations.
    • Delegate responsibilities, as deemed appropriate, Club Managers and ensure that they are delegating responsibilities in the same fashion.
    • Responsible for performance management of Club Managers, Assistant Managers and other employees as needed, including but not limited to evaluating, disciplining, or providing positive recognition where required. Works with the District Manager when determining terminations, etc.
    • Perform regular walkthroughs of clubs within their direct supervision and the district to identify areas in need or improvement and facilitate solutions when needed. Report findings to District Manager to develop a plan to improve operations as needed.
    • Create and maintain positive relationships with building ownership/management, building boards, etc. to understand and meet the needs and objectives of these stakeholders.
    • Daily attendance.
    • Remain thoroughly apprised of ISM's and clients' policies and procedures, and updates thereto.
    • Effectively and regularly communicate closely with managers and other ISM office personnel, as needed.
    • Carry out objectives as directed by District Manager and senior ISM personnel.

    Secondary Tasks

    • Work with Club Managers and District Managers to ascertain needs for supplies, repairs, and maintenance and obtain proposals when needed for building approval.
    • Work with senior management to develop company policies and other materials to improve service to clients and employees.
    • Provide District Manager and senior management with feedback on how to improve club operations.
    • Develop rapport with club staff and be familiar with all positions. Be open to suggestions, feedback, etc. to help create a positive working environment for our team.
    • Perform club administrative and maintenance tasks (e.g. pool cleaning, minor repair work, et al) as determined by business necessity

    Qualifications Needed

    • Strong problem-solving, detail minded, resolution oriented and interpersonal skills.
    • Ability to interact professionally with building ownership/management, building boards and patrons regarding concerns, problems, or any other significant issues.
    • Effective oral and written communication skills.
    • Ability to think strategically and align decisions with ISM goals
    • Ability to react quickly, change priorities, etc. Includes ability to work with constant interruptions and adapt to different environments and tasks.
    • A minimum of 2 years of experience in a supervisory role.
    • Ability to be on your feet for up to 35 hours per week and lift in excess of 50lbs. Knowledgeable in pool operations, and swimming pool filter and maintenance systems. Will require ability to be in presence of swimming pool and other chemicals, such as chlorine, acid, etc.
    • Available for staff and management 24 hours a day and 7 days a week. Subject to work odd hours (early mornings, late nights, and / or weekends).
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