District Manager - New York, United States - Wings Over Nest
Description
Now Serving These Benefits:
- An energetic, collaborative, and positive work environment
- Unlimited PTO (15+ days encouraged) / flexible schedule
- $1,000 annual education credit
- $500 work-from-home credit
- Medical, dental, vision, and FSA
- 401(k) with employer match
The Opportunity:
Wings Over is seeking a District Manager based in the Northeast region of the United States. As a District Manager, you will lead a team focused on operational excellence in your designated restaurants.
Key deliverables for this position include:
- Operationally sound stores with good financials and thriving Wings Over culture
- Positive impact on corporate and instore teams
- A growing pipeline of leadership talent
- Personable development and continuous improvement
Day in the Life:
_(includes, but not limited to)_
- Instore 45 days per week, alternating locations as needed
- Training, coaching, and inspiring all designate locations to deliver exceptional guest experiences and highquality food ensuring a commitment to Wings Over's standards
- Develop store leadership at all levels of store operations through store visits, oneonones, development plans, goal setting and coaching
- Use weekly store syncs to set shortterm goals and drive the success of identified longterm goals
- Build a pipeline of leadership talent to fuel growth and engagement
- Hit the road to fill in leadership gaps as needed
- Support new store openings in recruiting, hiring, training staff, and launching new locations, both corporate and franchise
- Take lead on instore rollouts of new initiatives, procedures, and promotions to include testing, giving feedback, and continued execution
- Serve as liaison between store leadership and corporate headquarters
- Deliver a balanced P&L across designated locations, with primary focus on topline sales, productivity, and production management
- Drive topline sales and continuous performance improvement focusing on leading indicators and established key metrics. Must be balanced in the approach of focusing on people, financial, and guest experience metrics equally
- 5075% travel as needed to accomplish all tasks
- Other related duties as assigned
What You Bring To The Table:
- 5+ years of restaurant supervisory experience with 2+ years in QSR
- 1+ years leading multiunit stores and managing GMs, or leading a highvolume single unit with 50+ employees
- Experience managing remotely and traveling for work
- History of developing talent
- Demonstrated management of applicable restaurant regulatory areas, including employee safety; ServSafe; wage + hour; immigration; food safety
- A sophisticated understanding of restaurant cost and controls
- Strong remote and inperson communication skills
- Obsessive attention to detail
- Love for learning, teaching, coaching, and developing
- A disciplined approach to enforcing accountability in stores
- A disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance
- Availability to travel to support surrounding corporate and franchise locations
- Selfmotivated, action oriented, positive and humble attitude, high level of integrity
- Valid driver's license and insurance
- Legal US work authorization
Fly With Us:
- For over 20 years, Wings Over has served the best crispy chicken wings and handbreaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.
INDMANAGE
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