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    Local Manager - San Francisco, CA, United States - Motive

    Motive
    Motive San Francisco, CA, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Motive's Enablement Team plays a critical role in the strategic implementation of key business initiatives.

    Every team member has a crucial part in helping us fulfill our mission:

    Every team member builds a great working relationship with his or her counterparts in Sales, CS, Product, Product Marketing, Enterprise Systems, and all other stakeholders and works to ensure each customer-facing team member has what he or she needs to succeed at Motive.

    The Instructional Design Manager is responsible for developing high-quality content to support Enablement initiatives that span across multiple segments and business lines.

    In addition, they define and manage the instructional design and content development standards for the global instructional design team.

    Success criteria for this role include but are not limited to stakeholder and trainee satisfaction surveys and adherence to quality and SLA standards.

    Be a thought leader and mentor for the rest of the Instructional Design Team in the following areas (and others as determined by the management team):

    Graphic design best practices, Instructional Design Methodologies (ADDIE, SAM, etc.), and Stakeholder and Project Management
    Outline and manage scope of work for team of Instructional Designers
    Changes to product, process, or policy
    Source and/or create Enablement content including but not limited to:

    Structured slide decks
    Videos (including voice over and/or webinar-style/screenshare)
    Manage a schedule of upcoming trainings that provide audience members & stakeholders visibility into upcoming initiatives
    Identify optimal training methodologies based on audience learning styles
    Create sound learning objectives for all training courses
    Manage competing priorities from stakeholders and open communication aroundproject completion
    Maintain well organized project documentation and course folders
    Upload courses, assessments, and other materials to the LMS
    5+ years building content and facilitating training across a multi-site sales organization
    ~3+ years of progressive responsibility in Enablement, L&D or Training roles in a high growth, B2B, SaaS organization
    ~ Strong people management / development experience
    ~ Experience with a Learning Management System (Lessonly preferred)
    ~ In-depth knowledge of learning theories and instructional design models
    ~ Lesson and curriculum planning skills
    ~ Basic HTML and Flash programming knowledge
    ~ Visual design skills (Dreamweaver, Photoshop, Illustrator)
    ~ Ability to write effective copy, instructional text, audio and video scripts
    ~ MS Office:
    Word, Powerpoint, Excel, Docs, sheets, slides, Captivate/Camtasia, etc.)
    ~ MA degree in instructional design, educational technology or similar relevant field (preferred, not required)
    ~ Familiarity with ADDIE, Kirkpatrick's evaluation model, Maslow's hierarchy of needs, Bloom's Taxonomy, and other adult learning theory(preferred, not required)
    ~
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