- Supports programs that drive team performance toward departmental and organizational goals.
- Assist customer service and sales team toward the achievement of operational goals.
- Hires and provides training for new and/or less experienced customer service and sales staff.
- Reviews and evaluates work to ensure quality and timeliness.
- Investigates and research escalated customer service inquiries.
- Ensures employee behaviors are focused on improved customer satisfaction to drive customer loyalty.
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Customer Service Representative
1 week ago
Midas BARSTOW 1171 Santa Ana, United States Customer Service (Full time)CUSTOMER SERVICE REPRESENTATIVE · GREET EVERY CUSTOMER WITH A SMILE AND FRIENDLY HELLO · ASK CUSTOMER FOR FIRST AND LAST NAME, ADDRESS, PHONE NUMBER · (IF RETURNING CUSTOMER VERIFY INFO) · GET VEHICLE INFORMATION YEAR, MAKE AND MODEL · GET DETAILED DESCRIPTION OF CUSTOMERS CONCER ...
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Guest Service Representative
1 day ago
Marriott International, Inc Los Angeles, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Sheraton Grand Los Angeles, 711 S Hope St, Los Angeles, California, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Pos ...
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Guest Service Representative
2 days ago
Marriott International, Inc Dana Point, United States**Información Adicional** Seasonal · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Ritz-Carlton Laguna Niguel, One Ritz Carlton Drive, Dana Point, California, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación ...
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Customer Service Representative
1 week ago
Sylvia Nye - State Farm Agent Placentia, United States**ROLE DESCRIPTION**: · As a Customer Service Representative - State Farm Agent Team Member with Sylvia Nye - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, custo ...
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Customer Service Representative
1 week ago
Power Premier Orange, United StatesROLE OBJECTIVES: · - A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · - The target is to ensure excellent service standar ...
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Customer Service Representative
4 days ago
CalOptima Orange, United States**Customer Service Representative (Bilingual)** · **CalOptima** · **CalOptima Health** is seeking a highly motivated an experienced **Customer Service Representative (Bilingual)** to join our team. The Customer Service Representative (CSR) will be the first line of contact for Ca ...
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Customer Service Representative
4 days ago
Bedrosians Tile and Stone Orange, United States**Vision Statement for the Position** · You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. · **Job Overview** · As a customer service represent ...
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Office Services Representative
5 days ago
Canon Business Process Services, Inc. Orange, United StatesUnder general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation o ...
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Member Services Representative
1 week ago
Supreme Fitness Group Buena Park, United States**Job Summary** · The **Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · **Essential Duties and Responsibilities** · - Gree ...
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Customer Service Representative
1 day ago
CalOptima Orange, United States**Customer Service Representative** · **CalOptima** · **CalOptima Health** is seeking a highly motivated an experienced **Customer Service Representative** to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members ...
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Customer service representative
2 weeks ago
Velocity Solutions New Stanton, United States"Immerse yourself in the world behind your Amazon purchases. For 13 years, we have been shaping the online accounting landscape with our innovative software, Amainvoice. To strengthen our team, we are looking for a Commercial Support Employee / Customer Advisor (m/f/d) in New Sta ...
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Customer Service Representative
1 week ago
The Scottish Plumber Villa Park, United States**The Customer Service Representative/ Dispatcher is primarily responsible for service request entry and assigning service calls to technicians.** · Respond to and resolve post service inquiries and issues such as service status questions, warranty inquiries, and customer complai ...
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Customer Service Representative
2 weeks ago
Brennan & Clark Ltd Villa Park, United States**Customer Service Representative - Recovery Services** · **ONSITE ROLE ONLY** · **Job Summary**: · Brennan & Clark is looking for motivated self-starters to join our growing Customer Service Recovery team. We are hiring professionals to make outbound business to business (B2B) g ...
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Customer Service Representative
2 days ago
The space & cabinetry Orange, United StatesQualifications: · - Great at math - A lot of math goes into this job · - Punctual · - Awesome customer service skills · - Have experience with Word & Excel Spreadsheet · We are looking for someone to work part time (3-4 days a week) MUST be available for at least two Saturday's p ...
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Customer Service Representative/data Entry
2 days ago
Bon Suisse, Inc. Fullerton, United States**Job description** · **HIRING NOW** · **Customer Service Representative/ Data Entry - Bon Suisse, Inc. - Fullerton, CA** · Bon Suisse, Inc. is a full service Dairy & Ice Cream distribution company, and is looking to add a new member to our Customer Service/ Data Entry team at ou ...
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Customer Service Representative
2 weeks ago
Ivonne Welch Medicare Plans Santa Ana, United States**Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - Paid time off · - Vision insurance · To excel in your role as a Customer Service Representative with Ivonne Welch, you will need to be able to answer a high volume of inbound calls, while completing follow up ...
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Customer Service Representative
1 week ago
System Pavers Santa Ana, United StatesBUILD AN AMAZING CAREER WITH SYSTEM PAVERS · **Job Description**: · System Pavers is growing at a tremendous rate, and we're looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you'll be provided with the necessar ...
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Service Desk Representative
2 weeks ago
Orange County's Credit Union Santa Ana, United States**Exciting Opportunity at Orange County's Credit Union** · **CREDIT UNION'S PURPOSE**: Simple Banking. For People, Not Profit. · **CREDIT UNION'S CORE VALUES**: Integrity, Service Excellence, Growth & Development, High Performance, Mutual Respect, Community, and Fun · **Workplace ...
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Customer Service Representative
1 week ago
PM Biomedical Inc. Santa Ana, United States**About Us**: · PM Biomedical partners with top industry leaders and hospitals across the nation to provide the highest quality medical equipment, supplies, and service for hospitals, clinics, and companies alike. · **Primary Responsibilities**: · Manage large amounts of incoming ...
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Customer Service Representative
1 week ago
Fan2see Productions Llc Cypress, United StatesOverview: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. ...
Customer Service Representative - Anaheim, United States - PRIME TECH ENTERPRISES
Description
The Customer Service Representative maintains the daily operations of the customer service and sales team. This position develops, implements and maintains processes, procedures, and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through customer service.
Our companys mission is to provide our clients and customers with the best ROI in sales and marketing in conjunction with providing a substantial management training curriculum that personally challenges and develops each and every person within the company to grow and become the best version of themselves.
Essential Duties and Responsibilities: