About Melissa Brooks:
I am an experienced professional with over four years of experience in the service industry. I thrive in fast-paced work environments. I pride myself on my work ethic and ability to work well with others.
Experience
Golden Road Brewery, Anaheim, CA — Server June 2022- Present
● Manage sections of 15-20 tables
● Effectively serve in a high-volume environment
● Serve beer, wine, and food
Ready, Study, Go! Cerritos, CA — Supervisor / Tutor September 2018- January 2023
● Assist tutors with managing students
● Schedule monthly meetings with tutors and check on student progress
● Work in small groups and assist students with homework
● During one-on-one subject tutoring, facilitate lessons in a single subject
● Set measurable academic goals for students and assist in achieving them
The Library: A Coffee House, Long Beach, CA — Barista October 2018 - October 2019
● Provide excellent service by greeting customers, remaining calm and organized during busy hours, and preparing food/beverages in a timely manner.
● Schedule live performances and events
● Contact new vendors and order inventory
● Increase business/ customer relations by giving the business an online presence
● Manage social media account
● Set up online ordering
Wok of Flame, Davis, CA — Server June 2017 - September 2018
● Provide customers with friendly and attentive service
● Work in a fast-paced team environment
● Multi-task when the restaurant was busy
The Hub, Davis, CA — Shift Leader/ Server January 2017- September 2018
● Prepare food and beverages
● Assist with training new hires
● Set an example for co-workers
KetMoRee Thai Restaurant and Bar, Davis, CA — Server February 2016- September 2016
● Work in a fast-paced environment
● Attend to customers quickly and efficiently
● Learn menu specials and drinks to upsell customers
Education
University of California, Davis, 2014- 2018, Bachelor of Science, Environmental Policy Analysis and Planning
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