- Onsite in Danvers, MA
- Drug & Background check required.
- Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
- Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems.
- Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.
- Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.
- Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
- Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
- Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
- Responsible for partnering with the business units supported to understand the business impact of support issues.
- Responsible for the analysis, design, and implementation of desktop technology life cycle management processes including technology procurement, refresh, and disposition.
- Responsible for project analysis, design, coordination, and planning for all technical components of desktop related projects.
- Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds, and changes within the desktop computing environment.
- Demonstrates creativity and initiative in problem solving.
- Technical documentation of hardware/software additions or changes.
- Updates inventory additions and changes to the inventory database.
- Updates and closes trouble tickets and service requests.
- 2+ years of progressive experience in the desktop environment.
- Advanced knowledge and understanding of Windows desktop operating systems.
- Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
- Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
- Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Win95, WinNT, Win2000, WinXP, Windows 2007) and office automation software, with expert level knowledge in at least one area of specialization.
- Ability to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007 and 2010.
- Intermediate knowledge and understanding of LAN environments
- Intermediate knowledge of communication protocols
- Intermediate knowledge of PC-to-Mainframe access.
- Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
- Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.
- A demonstrated ability to encourage and model positive cross-team partnerships.
- Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
- Audio Video setup and troubleshooting skills.
- Knowledge of printer Maintenance.
-
IT Support Engineer
2 days ago
Merge IT LLC Danvers, United StatesOur enterprise-level client in Danvers, MA, has an immediate to add five (5) IT Support Engineers to the team. Please see below for full details— · Job Notes: · --3-6+ month contract / extendable and likely to go perm with good performance. · --Onsite in Danvers, MA · --Drug & Ba ...
-
IT Application Support Engineer
2 weeks ago
Aurora Technologies Quincy, United StatesFor our client Eurowings, we are currently looking for: IT Application Support Engineer (m/w/d). · Job Summary · Do you have a strong interest in IT and a passion for aviation? Then pay attention · As a recruiting partner of Eurowings GmbH, we are looking for you as an IT Applica ...
-
IT Support Engineer II
2 weeks ago
Huxley Peabody, United StatesWe have a current opportunity for a IT Support Engineer II on a permanent basis. The position will be based in Peabody. For further information about this position please apply. · Full Time/ Direct Hire ONLY · Hybrid / Peabody, MA · Requirements: · * 3+ years of experience in I ...
-
Technical Writer
2 weeks ago
Johnson & Johnson Danvers, United StatesJohnson & Johnson is currently seeking a Technical Writer to join our Quality department located in Danvers, MA. This role is open to a hybrid schedule. · Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory ...
-
Customer Service Administrator
6 days ago
Inkcups Danvers, United States**Summary**: As a key member of the Digital Service team, this new role will be responsible for developing a system to manage the parts for service requirements, HQ spares, and local/regional warehouse stock levels. The role is responsible for coordinating the efficient operation ...
-
Per Diem Assistive Technology Specialist
2 days ago
Northeast Arc Danvers, United StatesAre you looking to join one of Massachusetts' most innovative and committed organizations? Northeast Arc is a premier provider of services devoted to strengthening the abilities of all. We are a non-profit human services provider located in Danvers. We are a mission-driven agency ...
-
Technician Ii
22 hours ago
Medtronic Danvers, United States**Careers that Change Lives** · Medtronic Interventional Vascular & Structural Heart (IV&SH) provides interventional devices to treat coronary arteries that are blocked by atherosclerotic plaque and devices and therapies to treat structural defects of the heart. Our Danvers Massa ...
-
Production Manager
2 weeks ago
Juniper Industries Middle Village, United States**Production Manager** · Juniper Industries, a leading manufacturer of pressure vessels and watertight/ballistic closures for ships, is seeking an experienced Production Manager for a challenging position supporting manufacturing of multicomponent mechanical assemblies. This role ...
-
IT Desktop Support Technician L2
1 week ago
Copex International INC Danvers, United States**ABOUT US** · Copex International INC is a multinational corporation oriented to provide professional services in the fields of Information Technology · **JOB DUTIES** · - Provides complex technical support, planning, and coordination for End User touch points of the distributed ...
-
Project Architect
2 weeks ago
Gienapp Architects Danvers, United StatesAt Gienapp Architects, we believe in excellent design driven by creative problem-solving. Come join our dynamic, collaborative team based in downtown Danvers, MA · Our office remains at the cutting edge of technology, with all architectural staff having a four-monitor setup using ...
-
Electrician or electrical installer
1 week ago
Crimson Solutions Middle Village, United StatesJob Description: Compensation: above-average salary We are currently seeking support in the field of electrical engineering, particularly in network technology. We are looking for: * Electricians * Electronics technicians * Construction electricians * Industrial electricians * El ...
-
Cascade Ventures Danvers, United StatesDual Study Program in Electrical and Information Technology in Practical CooperationAt our institution, time comes from atomic clocks, lengths are measured deep in the nanoworld, and individual electrons are counted to determine current strength. · Our laboratories calibrate mea ...
-
Principal Scientist
1 hour ago
Johnson & Johnson Danvers, United StatesAbiomed, part of Johnson & Johnson's MedTech, is recruiting for a Principal Clinical Research Scientist located in Danvers, MA. · **Primary Duties and Responsibilities**: · - Execute on Abiomed's scientific objectives within Abiomed-sponsored clinical studies · - Serve as scienti ...
-
Mro Engineering Leader
1 week ago
Collins Aerospace Peabody, United States**Date Posted**: · **Country**: · United States of America · **Location**: · HMA02: Engine Comp (TFT) - Peabody Peabody Industrial Center, Peabody, MA, 01960 USA · **Position Role Type**: · Onsite · At our Peabody, MA MRO facility, we specialize in the repair and special processi ...
-
Sales Professional
2 weeks ago
Pinpoint Laser Systems Peabody, United States_**The Opportunity**_ · Come be part of the Team · - **The Company**_ · Pinpoint Laser Systems, is an established manufacturer of laser based, high precision, industrial alignment and measuring products in use throughout industry for solving challenges and improving overall effic ...
-
Materials Associate Ii
5 days ago
Collins Aerospace Peabody, United States**Date Posted**: · **Country**: · United States of America · **Location**: · HMA02: Engine Comp (TFT) - Peabody Peabody Industrial Center, Peabody, MA, 01960 USA · **Position Role Type**: · Onsite · The Materials Associate performs a variety of manual/administrative tasks associa ...
-
Sterile Processing Tech
2 weeks ago
Orthopedic Surgical Center of the North Shore Peabody, United States**Who We Are**: · Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provide ...
-
Product Support Engineer
2 weeks ago
Teradyne North Reading, United StatesWe are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time Our portfolio of automation solu ...
-
Photonics Support Engineer I
2 days ago
Thorlabs Newton, United StatesJob Description · Job DescriptionThe Photonics Support Engineer I is responsible for providing entry level technical support by solving problems, troubleshooting, and working with customers to guide them to the best possible product solutions for their applications and experiment ...
-
Online Manager
1 week ago
Velocity Enterprises Bentley, United States Full timeJob Description: A challenging role · As a Performance Manager for the business unit of network-based energy solutions, you actively contribute to the energy transition, secure supply, and the energy system of tomorrow. · You are responsible for the commercial planning process ...
Information Technology Support Engineer - Danvers, United States - Merge IT LLC
Description
Our enterprise-level client in Danvers, MA, has an immediate to add five (5) IT Support Engineers to the team. Please see below for full details—Job Notes:
3-6+ month contract / extendable and likely to go perm with good performance.
JOB DUTIES:
SKILLS NEEDED:
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.).
We would love to connect with you Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks.
Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Nothing in this job posting guarantees employment.#J-18808-Ljbffr