- Lead development of annual plan model and business plan for the Retention organization, working closely with leadership of Retention, Finance, and Analytics organizations
- Develop monthly, quarterly, and annual forecasts of business performance and report on projections to executive leadership during regularly scheduled or ad hoc forums
- Embed best practices and continuously improve forecasts of business performance (bookings, retention rate, and related KPIs)
- Analyze metrics and forecasts to understand business performance and compare vs. expectations (bookings, retention rate, and related KPIs)
- Prepare reports and presentations to highlight trends in business metrics and implications for future performance
- Develop weekly, monthly, quarterly, and annual reports on business performance to support reporting cadence with executive leadership and the board of directors
- Be a retention metric expert – know the ins and outs of the retention business metrics and what customer attributes and behaviors drive changes to the metrics
- Perform analysis on key business indicators across various dimensions of the business (geography, channel, product, tenure) to estimate past or predictive impact of initiatives or external drivers
- Identify and drive improvements to data collection and processing to support improved insights from business metrics and more accurate forecasts
- Lead reporting automation to support business performance measurement
- Manage a team of Analysts within your organization
- 7+ years of experience in an Analytical, Finance, or similar role; 3+ years people management
- Passion for number crunching and logical problem-solving intellectual challenges
- Management consulting experience highly preferred
- Able to structure and solve exploratory problems with innovative approaches and creative solutions
- Able to work independently and proactively, identifying issues and raising them to management, as well as offering potential solutions
- Exhibit excellent analytical skills and ability to communicate complex concepts in simple terms through verbal and written communications and presentation materials
- Expertise in Excel and proficiency with MS Office suite (PowerPoint, Word, Outlook)
- Tableau mastery a huge plus
- Python, SQL, or other programming experience is preferred
- Bachelor degree in Statistics, Mathematics, Computer Science, Engineering, or similar analytical field preferred; MBA or Masters degree preferred
- Familiarity with global businesses, tech industries, software-as-a-service business models, B2C & B2B2C distribution channels is desirable
- Effective decision-making skills; can choose a prompt course of action amongst options involving uncertainty or risk
- Comfort with uncertainty, flexibility to changing priorities and timelines, and ability to thrive in a fast-paced environment
- Able to work with different business units, across multiple time zones and countries, to communicate findings and practices company-wide
- Self-starter with an inquisitive personality who constantly enjoy trying new things
- Strong attention to detail with a high degree of accuracy in analysis and reporting
- Team player who develops strong relationships, is able to influence stakeholders, and drive cross-functional alignment to accomplish strategic objectives
-
E-commerce Strategy
3 days ago
Adobe San Jose, United StatesOur Company · Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful ...
-
Goodwill Of Silicon Valley San Jose, United StatesSummary · Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing living standards, providing economic independence, and restoring our clients' self-worth. We achieve this through workforce creation, vocational tra ...
-
Academic Affairs Manager
2 days ago
Stanford University Stanford, United States**To be considered for this position, please submit both your resume and a cover letter detailing your interest and qualifications for the role.** · Reporting to the Vice Dean of the School of Medicine, the Office of Academic Affairs (OAA) is comprised of nine faculty Associate D ...
-
Customer Success Manager
1 day ago
Mainspring Energy, Inc. Menlo Park, United States**Company Overview** · Driven by our vision of the affordable, reliable, net-zero carbon grid of the future, Mainspring has developed a new category of power generation — the linear generator — that delivers local, scalable, and fuel-flexible power to help accelerate the transiti ...
-
Service Delivery Manager
2 days ago
Astreya Partners Menlo Park, United StatesWhat this Job Entails: · Scope: · - Works on issues of diverse scope where analysis of a situation or data needs evaluation of multiple factors, including a familiarity with current business trends.- Follows processes and operational policies while selecting methods and technique ...
-
Lead Data Scientist
3 days ago
Tik Tok San Jose, United StatesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of Tik ...
-
Data Engineer
9 hours ago
LatentView San Jose, United StatesDetails: · About LatentView: · LatentView Analytics is a leading global analytics and decision sciences provider, delivering solutions that help companies drive digital transformation and use data to gain a competitive advantage. With analytics solutions that provide 360-degree ...
-
IT Sales Consultant
2 days ago
Konica Minolta Business Solutions, U.S.A., Inc. Foster City, United StatesOverview: · Konica Minolta currently has an exciting opportunity for an **IT Sales Consultant** · The **IT Sales Consultant (ITSC)** role is market-based sales and business development position. An ITSC may cover a single large market or multiple smaller markets within the region ...
-
Chief Nurse Executive
4 days ago
Kaiser Permanente San Jose, United States Full timeJob Summary: · This role provides strategic leadership as the patient care executive position responsible for all nursing and other designated patient care functions/services within the hospital organization. The Chief Nurse Executive provides direction, leadership, planning, or ...
-
Director of GTM/Revenue Ops
1 week ago
Cypress HCM San Jose, United StatesResponsibilities: · Drive cross-functional management of Sales, Marketing, Customer Success, Business Operations teams, and Finance/FP&A teams: · Institute and drive programs, projects and processes. · Develop, track and improve analytics, metrics, objectives and goals. · Foster ...
-
Director, International Brand Marketing
1 day ago
Loan Factory San Jose, CA, United StatesWe are seeking a strategic Chief Marketing Executive to drive brand awareness, customer acquisition, and revenue growth. · Strategic Planning: Develop and execute a cohesive marketing strategy aligned with company objectives. · Brand Management: Oversee brand positioning and en ...
-
SAP FICO Business Analyst
9 hours ago
Syntricate Technologies San Jose, United StatesPosition-SAP FICO Business Analyst · Duration-Contract · Location-Local to Bay Area · JD · SAP, FICO, S4 HANA, Analytics · • Lead, design and deploy business reporting and analytic solutions for Adobes corporate teams. · • Regularly interact with business partners to communicate ...
-
product marketing manager
2 days ago
Intelliswift Software Inc San Jose, United StatesTitle - Senior Product Marketing Manager · Location - San Jose, CA hybrid · Duration - 11 Months · Pay rate - $99.56 per hour on W2 · The need to modernize creative workflows and accelerate the pace of creative production is greater than ever. We are seeking a Senior Product ...
-
Director of Operations
4 days ago
AppZen, Inc. San Jose, United StatesAppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. ...
-
Enterprise Growth Marketing Manager
7 hours ago
Mimica San Jose, United StatesWhat we are building · Mimica's mission is to accelerate the discovery and deployment of automation with AI. · Our first product, Mapper, learns patterns from employee clicks and keystrokes, identifies key steps, decisions and repetition, and generates "blueprints" for automation ...
-
Commercial Property Manager
1 week ago
Ascendtalent San Jose, United StatesOur client is a Commercial Real Estate and Property Management company actively growing its commercial portfolio in Northern California focused on repositioning and developing modern and sustainable properties and needs a strong, financial minded Property Manager for a multi-tena ...
-
SAP Business Analyst
1 week ago
Dice San Jose, United StatesDice is the leading career destination for tech experts at every stage of their careers. Our client, PSR Associates, Inc., is seeking the following. Apply via Dice today · PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with grea ...
-
Senior Product Marketing Manager
2 days ago
Adobe San Jose, United StatesOur Company · Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful ...
-
Commercial Senior Property Manager
1 day ago
Ascend Talent Solutions San Jose, United StatesOur client, one of the most respected Commercial Real Estate and Property Management companies is actively growing its commercial portfolio in Northern California focused on developing modern and sustainable properties needs a strong, financial minded Senior Property Manager for ...
-
Pharmaceutical Client Tri state area San Jose, United StatesContract Senior Global Trial Optimization Manager · Hybrid in NY/NJ area or remote (East Coast Only) · Summary: · One of the top level pharmaceutical companies in the world is looking for a strong Trail Optimization Manager who can lead program activities for the clinical devel ...
Director, Retention Analytics - San Jose, United States - McAfee
Description
Role Overview:
Are you passionate about using analytics to monitor business performance, analyze trends and predict future outcomes? This is a unique opportunity to lead the team responsible for planning and forecasting a significant portion of McAfee's business in the growing cybersecurity industry. If you love modeling business situations, investigating quantitative problems, and forecasting financial metrics, forecasting financial metrics, and investigating quantitative problems, then this role is for youAs the Director of Retention Analytics & Forecasting, you will lead analytics for the Retention organization: lead annual business planning, develop forecasts, monitor and analyze trends and conduct business analysis to understand and communicate how the business is performing, isolate root causes of performance drivers, and predict how they will perform going forward. Your ability to solve complex problems while communicating in simple terms to an executive audience will be integral to your success in this role.
This is a remote position located in the United States. We will only consider candidates currently in the US and are not offering relocation assistance at this time. Travel may be required periodically for key meetings.
Job Description:
About the role:
About you:
#LI - remote
Accommodations:
McAfee recognizes and supports its obligation to reasonably accommodate applicants and employees with disabilities. We are here to help. Please let us know if you need a reasonable accommodation for any part of the application, interviewing, hiring, or at any other time during the employment process. Please do not include personal medical information in the email.
Diversity is foundational for our business success. We want to be a workplace of choice for all people and we value the unique perspectives offered by a diverse workforce. McAfee does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status, age, ancestry, medical condition, genetic information, marital status, pregnancy, or any other legally protected status. This principle applies to all areas of employment: recruitment and hiring, training, performance evaluations, promotions and transfers, compensation and benefits, and social and recreational programs.
McAfee desires to be an employer of choice with an inclusive environment for all individuals. As part of this goal and in compliance with various laws and regulations, McAfee provides reasonable accommodation to applicants and employees. Requests for reasonable accommodation for applicants and employees are evaluated on a case-by-case basis.
Posting Statement:
McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
The starting pay range for this position is $141,680.00-$232, McAfee takes into consideration an individual's skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.
Director, Retention Analytics professionals in San Jose
-
Louella Eischen
Aesthetician
-
Kokila Kakaria
Pricing Strategy & Analytics / Revenue Management