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Palo Alto

    PT Customer Service Specialist - Palo Alto, United States - Goodwill of Silicon Valley

    Goodwill of Silicon Valley
    Goodwill of Silicon Valley Palo Alto, United States

    2 weeks ago

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    Description
    Job Details

    Level
    Entry

    Job Location
    Palo Alto Store 126 - Palo Alto, CA

    Position Type
    Part Time

    Salary Range
    $ $18.75 Hourly

    Travel Percentage
    None

    Job Shift
    Any

    Description

    Major Responsibilities:
    • Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
    • To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
    • To assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs.
    • To assist with picking/straightening up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment.
    • To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
    • To become familiar with and follow store policies and procedures as well as general company policies.
    • To be aware of possible damage, theft or potential safety hazards, reporting observations immediately to store manager.
    • Follows and enforces all company procedures.
    • Performs other duties as requested.
    Qualifications

    Aptitudes/skills/temperament:
    • Ability to maintain self-control and deal effectively with public and work in cooperation with co-workers.
    • Ability to tactfully explain decisions or present information clearly, as it pertains to store policies.
    • Ability to perform arithmetic, and count money/change quickly and accurately.
    • Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations.
    • Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
    • Ability to move hands and fingers quickly to count money/change and operate cash register.
    • Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
    • Ability to understand and communicate clearly in English.
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