Billing Specialist - Palo Alto, United States - Children's Health Council

Children's Health Council

Verified Company

Palo Alto, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Mission and Priorities:

At Children's Health Council, we believe in the promise and potential of every child, teen and young adult.

Our mission is to transform young lives by providing culturally responsive best-in-class learning and mental health services to families from diverse backgrounds regardless of language, location, or ability to pay.

We specialize in ADHD, Learning Differences, Anxiety & Depression and Autism.

Our strategic priorities include:

being people first and empowering our workforce, creating systems built on equity, access, and inclusion, elevating technology and strengthening our community partnerships.

Could this be you?

Do you like to work in an environment where we live our mission?
Do you value celebrating our differences and learning from them?
Are you passionate about the work you do?
Do you value collaboration?
Are you looking to be empowered as a professional to help us grow as an organizational community?
Are you a skilled crosscultural communicator, helping cultivate a place of acceptance?
Do you value crosscultural competence and communication with individuals, teams, and systems within our organization?

If you can answer "yes" to these questions, this job could be for you

As a Billing Specialist, you will:

Oversee client accounts and addressing / resolving client questions / issues relating to invoices.
Process and post incoming customer payments in EHR system; issue receipts and statements.
Prepare manual and systemgenerated monthly statements for direct client care services and insurance claims.
Responsible for Self-Pay month and yearend close process, ensure completeness and accuracy before posting Self-Pay cycle in EHR system.
Maintain accounts receivable aging and follow up on any past due balances.
Monitor insurance balances and follow up on outstanding claims.
Ensure all clients remain informed of their outstanding balances and deadlines; set up payment plans for pastdue accounts.
Work to resolve processing errors or missing information with Clinical Services department.
The employee in this position must be able to ensure that all related duties are timely, accurately entered, and complete to ensure accurate client billing and monthend reporting.
This role requires the ability to handle confidential client information in accordance with HIPPA guidelines.
Provide general support to the Finance Director and Senior Accountant on various adhoc projects.

What we're looking for:

Proven experience as a Billing Specialist,
Possess working knowledge of medical billing practices.
Great customer service skills, including interpersonal conversation, patience, and empathy.
Demonstrated dependability and ability to work autonomously.
Adherence to laws and best practices regarding dealing with clients and confidential data.
Maintain excellent communication and strong working relationships with families, clinicians, and care managers; respond to each constituent in a timely manner.
Organized, strong timemanagement skills and able to meet deadlines.
Possess strong attention to detail.
Good problemsolver, analytical, and have excellent technical skills.
Ability to handle and prioritize multiple activities.
Proficient in English.
Experience with using an EHR System.
Perform other related duties as required as assigned.

About your background (education/experience);

2+
years' experience working in a Billing Specialist role.
Excellent interpersonal and communications skills.
Proficiency in Microsoft Excel and EHR software.
Position will be primarily remote, must be a selfstarter and work independently.
High school diploma / GED or equivalent required; associate degree in business, finance, or a related field preferred.

Working Conditions:

Non-Exempt fulltime position Monday through Friday.
Located at our Palo Alto site.
Extended periods of sitting at a desk and working on a computer.
Occasional lifting, moving, and/or setting up of documents or other materials on the office.
Flexibility required in work schedule to meet crucial financial reporting deadlines at monthend and yearend.

Compensation:

Range:
$65,000- $72,000 annually

($31.25-$34.62 per hour)

Pay Type:
Salary