Jobs
>
Jacksonville

    Specialty Business Relationship Manager - Jacksonville, United States - Fortegra

    Fortegra
    Fortegra Jacksonville, United States

    1 week ago

    Default job background
    Description


    The Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra.

    The Specialty BRM will be directly involved in onboarding the clients/MGU's, managing the mapping and uploading of business from the BDX to Viper and on into IMS.

    They will handle the reconciliation, cash application and tracking of all business.

    The Specialty Business Relationship Manager works closely with the Specialty Operations Team, Underwriting Team and MGU.Process monthly data files into VIPER and IMS systemsTrack and report on all incoming files monthlyHandle customer interaction and work with customer/MGUMaintain Customer RelationshipsEnsure that the service provider continues to understand the needs of existing customers and establishes relationships with potential new customers.

    Identify Service RequirementsUnderstand and document the desired outcome of a service, and decide if the customer's need can be fulfilled using an existing service offering or if a new or changed service must be created.

    Set up Customers to Standard Services or modify as requiredCapture customer requirements and agree upon service level targets with customers who request the provision of existing standard services (no modifications to existing Supporting Services are necessary in order to fulfill the customer's needs).Handle Customer ComplaintsRecord customer complaints and compliments; assess the complaints and instigate corrective action if required.

    The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job.

    They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

    QualificationsBachelor's Degree in Business, Computer Science, Information Systems or equivalent work experienceSpecialty product knowledge preferred7-9 years experience engaging Business stakeholders regarding Client initiativesITIL and/or Specialist Certificate in Business Relationship Management preferredStrong organizational skillsRequires some knowledge of a specialized function or skill.

    Developing real trade craft and skills7 years minimum of relevant work experience required as a Business Relationship ManagerComprehensive understanding of administrative operations, information systems, business processes and capabilitiesExperience managing projects with structured governance and reportingExperience shaping business partner demandAbility to partner with all levels of personnelStrong verbal communications and negotiation capabilitiesExcellent formal written communications skillsSuperb attention to detailGood analytical and technical skills in related fieldAdditional informationFull benefit package including medical, dental, vision, life, company paid short/long term disability, 401(k), tuition assistance and more.

  • PAYSAFE

    Relationship Manager

    1 week ago

    PAYSAFE Jacksonville, United States

    About Paysafe · Paysafe Limited ("Paysafe") (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact ...

  • The Symicor Group

    Commercial Relationship Manager

    6 days ago

    The Symicor Group Jacksonville, United States

    The Position · Our client is seeking to fill a Commercial Relationship Manager role in the Jacksonville, FL market. The successful candidate will be responsible for creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfact ...

  • PNC

    Relationship Manager I

    1 week ago

    PNC Jacksonville, United States

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...

  • Fortegra

    Specialty Business Relationship Manager

    6 days ago

    Fortegra Jacksonville, United States

    The Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra. The Specialty BRM will be directly involved in onboarding the clients/MGU's, mana ...

  • LotSolutions

    Specialty Business Relationship Manager

    1 week ago

    LotSolutions Jacksonville, United States

    Job Description · Job Description · The Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra. The Specialty BRM will be directly involved ...

  • EverBank

    Commercial Relationship Manager III

    1 week ago

    EverBank Jacksonville, United States

    Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitate delivery of a com ...

  • EverBank NA

    Commercial Relationship Manager III

    6 days ago

    EverBank NA Jacksonville, United States

    Job Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitat ...

  • Fortegra

    Specialty Business Relationship Manager

    1 day ago

    Fortegra Jacksonville, United States

    The Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra. The Specialty BRM will be directly involved in onboarding the clients/MGU's, mana ...

  • EverBank NA

    Commercial Relationship Manager III

    4 days ago

    EverBank NA Jacksonville, United States

    Job Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilita ...

  • EverBank NA

    Commercial Relationship Manager III

    1 week ago

    EverBank NA Jacksonville, United States

    Job Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitat ...

  • EverBank NA

    Commercial Relationship Manager III

    19 hours ago

    EverBank NA Jacksonville, United States

    Job Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilita ...

  • EverBank

    Commercial Relationship Manager III

    1 week ago

    EverBank Jacksonville, United States

    Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitate delivery of a com ...

  • LotSolutions, Inc.

    Specialty Business Relationship Manager

    1 week ago

    LotSolutions, Inc. Jacksonville, United States

    Job Description · Job DescriptionThe Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra. The Specialty BRM will be directly involved in o ...

  • Mayo Clinic

    Innovation Exchange Relationship Manager

    1 week ago

    Mayo Clinic Jacksonville, United States Full time

    The primary purpose of this role is to foster a cohesive internal and external ecosystem of innovators and innovation enablers. This role is customer facing and requires the ability to organize information, capture data, and execute tasks quickly and with precision while leveragi ...

  • FIS - Fidelity Information Services

    Client Relationship Manager, FIS University Program

    6 days ago

    FIS - Fidelity Information Services Jacksonville, United States

    Collaborate with Client Experience Ecosystem to maintain a unified, reliable client experience. Monitor Client Success Workflow to deliver value to the Client Experience. Prepare internal communication providing Client Success Desk metrics and esca Relationship Manager, Client Re ...

  • FIS Global

    Client Relationship Manager, FIS University Program

    2 weeks ago

    FIS Global Jacksonville, United States OTHER

    Position Type : · Full time Type Of Hire : · Associate Development Program (Full Time Hire) Education Desired : · Bachelor's Degree Travel Percentage : · 0%Job Description · Are you curious, motivated, and forward-thinking? At FIS, you will have the opportunity to work on som ...

  • Jobs for Humanity

    Client Relationship Manager, FIS University Program

    1 week ago

    Jobs for Humanity Jacksonville, United States

    Company DescriptionJobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS GlobalJob Description Position Type : Full time Type Of Hire : Associate Development ...

  • Pdc Florida

    At&t Customer Service Representative

    1 week ago

    Pdc Florida Jacksonville, United States

    We're looking for a results-driven ATT Customer service & sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and pro ...

  • Clear Channel Outdoor

    Outside Account Executive

    6 days ago

    Clear Channel Outdoor Jacksonville, United States

    Clear Channel Outdoor · Job Summary: · Meets and exceeds sales goals selling our outstanding inventory to qualified advertisers by developing new business through direct to customer outreach and high-level agency contacts. Develops long-term advertising relationships by presentin ...

  • Stone Alliance Group

    Construction Project Manager

    1 week ago

    Stone Alliance Group Jacksonville, United States

    Our client, a family-owned, local commercial construction company in the Jacksonville FL area creates buildings and spaces that enrich life · Are you a construction professional with a passion for managing complexprojects? Look no further Our client is seeking an experienced **Co ...