At&t Customer Service Representative - Jacksonville, United States - Pdc Florida
3 weeks ago
Description
We're looking for a results-driven ATT Customer service & sales representative to actively seek out and engage customer prospects.You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
Responsibilities
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform costbenefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market's potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Skills
- Proven work experience as a sales representative
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
Pay:
$41, $57,200.00 per year
Benefits:
- Flexible schedule
- Health insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Ability to Relocate:
- Jacksonville, FL 32225: Relocate before starting work (preferred)
Work Location:
In person
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