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Relationship Manager
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Relationship Manager
3 weeks ago
PAYSAFE Jacksonville, United StatesAbout Paysafe · Paysafe Limited ("Paysafe") (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact ...
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Relationship Manager I
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Commercial Relationship Manager
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The Symicor Group Jacksonville, United StatesThe Position · Our client is seeking to fill a Commercial Relationship Manager role in the Jacksonville, FL market. The successful candidate will be responsible for creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfact ...
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Relationship Manager I
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Commercial Relationship Manager
1 week ago
First Horizon National Corporation Jacksonville, United StatesLocation: On site, Jacksonville/ Ponte vedra, FL Summary Develops new customer prospects and business with commercial clients, with the potential to manage a portfolio of commercial clients. Makes and services a wide variety of business and individua Relationship Manager, Relatio ...
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Commercial Relationship Manager
1 week ago
First Horizon Jacksonville, United StatesLocation: On site, Jacksonville/Ponte vedra, FL · Summary · Develops new customer prospects and business with commercial clients, with the potential to manage a portfolio of commercial clients. Makes and services a wide variety of business and individual loans to build long-term ...
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Specialty Business Relationship Manager
3 weeks ago
Fortegra Jacksonville, United StatesThe Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra. The Specialty BRM will be directly involved in onboarding the clients/MGU's, mana ...
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Specialty Business Relationship Manager
2 weeks ago
Fortegra Jacksonville, United StatesThe Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra. The Specialty BRM will be directly involved in onboarding the clients/MGU's, mana ...
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Specialty Business Relationship Manager
2 weeks ago
Fortegra Jacksonville, United StatesThe Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra. The Specialty BRM will be directly involved in onboarding the clients/MGU's, mana ...
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Commercial Relationship Manager III
2 weeks ago
EverBank NA Jacksonville, United StatesJob Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitat ...
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Commercial Relationship Manager III
3 weeks ago
EverBank NA Jacksonville, United StatesJob Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitat ...
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Commercial Relationship Manager III
2 weeks ago
EverBank NA Jacksonville, United StatesJob Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitat ...
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Commercial Relationship Manager III
3 weeks ago
EverBank Jacksonville, United StatesCommercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitate delivery of a com ...
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Commercial Relationship Manager III
2 weeks ago
EverBank NA Jacksonville, United StatesJob Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilita ...
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Innovation Exchange Relationship Manager
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Mayo Clinic Jacksonville, United StatesWhy Mayo Clinic · Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and compreh ...
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Commercial Relationship Manager III
2 weeks ago
EverBank NA Jacksonville, United StatesJob Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilita ...
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Commercial Relationship Manager III
3 weeks ago
EverBank Jacksonville, United StatesCommercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilitate delivery of a com ...
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Commercial Relationship Manager III
1 week ago
EverBank NA Jacksonville, United StatesJob Description · Commercial Relationship Manager III · The Commercial Relationship Manager (CRM III) has responsibility for establishing, developing and maintaining relationships with the banks most complex business clients. The CRM III works with internal partners to facilita ...
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Specialty Business Relationship Manager
1 week ago
LotSolutions, Inc. Jacksonville, United StatesJob Description · Job DescriptionThe Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra. The Specialty BRM will be directly involved in o ...
Specialty Business Relationship Manager - Jacksonville, United States - LotSolutions
Description
Job DescriptionJob Description
The Specialty Business Relationship Manager is responsible for maintaining a positive relationship with customers/MGUs, identifying customer needs and the needs of the operational team and Fortegra.
The Specialty BRM will be directly involved in onboarding the clients/MGU's, managing the mapping and uploading of business from the BDX to Viper and on into IMS.
They will handle the reconciliation, cash application and tracking of all business. The Specialty Business Relationship Manager works closely with the Specialty Operations Team, Underwriting Team and MGU.Process monthly data files into VIPER and IMS systems
Track and report on all incoming files monthly
Handle customer interaction and work with customer/MGU
Maintain Customer Relationships
Ensure that the service provider continues to understand the needs of existing customers and establishes relationships with potential new customers.
Identify Service RequirementsUnderstand and document the desired outcome of a service, and decide if the customer's need can be fulfilled using an existing service offering or if a new or changed service must be created.
Set up Customers to Standard Services or modify as requiredCapture customer requirements and agree upon service level targets with customers who request the provision of existing standard services (no modifications to existing Supporting Services are necessary in order to fulfill the customer's needs).
Handle Customer ComplaintsRecord customer complaints and compliments; assess the complaints and instigate corrective action if required.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job.
They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
QualificationsBachelor's Degree in Business, Computer Science, Information Systems or equivalent work experience
Specialty product knowledge preferred
7-9 years experience engaging Business stakeholders regarding Client initiatives
ITIL and/or Specialist Certificate in Business Relationship Management preferred
Strong organizational skills
Requires some knowledge of a specialized function or skill.
Developing real trade craft and skills
7 years minimum of relevant work experience required as a Business Relationship Manager
Comprehensive understanding of administrative operations, information systems, business processes and capabilities
Experience managing projects with structured governance and reporting
Experience shaping business partner demand
Ability to partner with all levels of personnel
Strong verbal communications and negotiation capabilities
Excellent formal written communications skills
Superb attention to detail
Good analytical and technical skills in related field
Additional information
Full benefit package including medical, dental, vision, life, company paid short/long term disability, 401(k), tuition assistance and more.
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