Senior Financial Analyst - Mahwah, United States - MCI Careers

Description

LOCATION:
Cape Town, ZA

JOB TYPE:
Full-Time

POSITION OVERVIEW:

Job Title: Senior Financial Analyst

Job Type: Full-time Permanent

Location: Onsite, Cape Town (US hours)

About Us:

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As we continue to grow, we are building a talent pool of exceptional individuals who share our passion for the customer experience.

Position Overview:

We are seeking a Senior Financial Analyst who will be responsible for providing financial analysis, insights, and recommendations to support strategic decision-making and financial planning within the organization. Leveraging your expertise in financial modeling, forecasting, and data analysis, you will collaborate with cross-functional teams to drive business performance, optimize resource allocation, and enhance operational efficiency.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:

• Lead the development of financial models, forecasts, and budgets to support long-term strategic planning, annual operating plans, and investment decisions.
• Analyze financial performance, variances, and trends against budget and forecast, and provide actionable insights to senior management and stakeholders.
• Prepare and distribute regular financial reports, dashboards, and KPIs to monitor key business metrics, track performance against targets, and highlight areas for improvement.
• Develop and maintain financial performance metrics and benchmarks to assess operational efficiency and drive continuous improvement initiatives.
• Partner with business leaders and functional teams to evaluate business cases, assess investment opportunities, and provide financial analysis and recommendations to support decision-making.
• Conduct ad-hoc financial analysis, scenario modeling, and sensitivity analysis to evaluate strategic alternatives and assess potential impacts on financial performance.
• Analyze cost structures, profitability drivers, and cost allocation methodologies to identify opportunities for cost optimization, efficiency improvements, and resource reallocation.
• Collaborate with operational teams to develop and implement cost reduction strategies while maintaining service levels and quality standards.
• Assess financial risks and opportunities, including market dynamics, competitive pressures, and regulatory changes, and incorporate risk factors into financial forecasts and scenario planning.
• Develop sensitivity analysis and stress testing scenarios to evaluate the potential impact of external factors on financial performance and recommend mitigation strategies.
• Collaborate with finance teams, business units, and functional leaders to align financial goals with operational objectives, ensure data accuracy and integrity, and drive process improvements.
• Serve as a trusted advisor to internal stakeholders, providing financial guidance, insights, and support to enable informed decision-making and drive business results.

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated, dedicated and should possess the below qualities:

• Bachelor's degree in Finance, Accounting, Economics, or related field.
• 5+ years of experience in financial analysis, FP&A, or related roles, preferably in a corporate finance or strategic planning environment.
• Strong proficiency in financial modeling, forecasting techniques, and scenario analysis using Excel, financial planning software, and data visualization tools.
• Excellent analytical skills, with the ability to interpret complex financial data, synthesize insights, and communicate findings to diverse audiences.
• Knowledge of accounting principles, financial reporting standards (GAAP/IFRS), and corporate finance concepts.
• Experience with ERP systems, financial databases, and business intelligence tools.
• Strong business acumen and strategic thinking skills, with the ability to translate financial analysis into actionable recommendations and business outcomes.
• Effective communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and collaborate cross-functionally.
• Proven ability to thrive in a fast-paced, dynamic environment, manage competing priorities, and meet deadlines with accuracy and attention to detail.

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI ) helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.